Project Manager Insurance
Resume:
scott shepard
Email: *********@********.***
Address: **** ********** ****
City: dublin
State: OH
Zip: 43016
Country: USA
Phone: 614-***-****
Skill Level: Management
Salary Range: $120,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
SCOTT MARTIN SHEPARD
6738 Stillhouse Lane. 614-***-**** (Cell)
Dublin, OH 43016 *********@********.***
A results-focused professional with more than 25 years experience in:
* Managing complex insurance projects including IT and business strategy, requirements definition; and vendor selection and implementation.
* Project management and program management for a variety of insurance business and IT initiatives to deliver project scope, budget, and schedule.
* Managing risks, issues, budgets, timelines, scope; and reporting status to executives
* Utilizing a variety of project management tools, processes, status reporting templates, and system development life cycle methodologies to achieve project objectives.
* Direct experience with all major insurance software vendors. Also worked with business process outsource (BPO) vendors, offshore vendors, and other major consultant firms.
* Subject Matter Expert roles for insurers rationalizing existing applications and/or replacing existing insurance applications. Conducted numerous assessments.
* Managing and facilitating vendor selection, piloting, and implementation projects along with software contract negotiations support.
* Implementing all major insurance application functions including rating, policy processing, claims, and reporting.
* Managing and hiring staff and contractors to implement and deliver insurance solutions.
* Line IT management roles with insurers, and consulting roles for business and IT.
PROFESSIONAL EXPERIENCE
Exigen Insurance Services Client Relationship Manager Jan 2012 - present
Managing P&C software implementation for the full Exigen Suite that includes policy, claims, and billing for a major NY insurance carrier. Primary interface point for client communication and status, managing Exigen software product and resources to deliver software releases.
Sample Accomplishments:
* Managing the claims workstream implementation with Exigen`s ClaimCore software product team. Also managing Exigen`s eastern European offshore team for software modifications, configuration, and implementation requirements.
* Managing open action items and risks and plans to mitigate risks and resolve issues.
* Working with the client leadership team and assisting with implementation efforts for Exigen`s PolicyCore and BillingCore applications.
* Managing BA resources for requirements analysis and user story development.
STA Group, LLC Program Manager Sept 2011 - Dec 2011
Working with the Exigen insurance software application Suite. Preparing for a lead program manager/client relationship role with a top Exigen client. Conducted IT assessments.
Sample Accomplishments:
* Assessments of the Exigen Suite of systems that includes policy, billing, and claims.
* Assisted with the new Exigen insurance system implementation methodology.
SCOTT M. SHEPARD
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TEKSystems /
Nationwide Insurance Company Project Manager Nov 2010 - Sept 2011
Full time project manager as a TEKSystems consultant on Nationwide Insurance Company`s initiative to replace 25 year old legacy Agents Office Automation (AOA) system utilized by all Nationwide captive Agents to write and service personal lines. Initial states are successfully implemented into production with remaining states planned for deployment.
Sample Accomplishments:
* Project Manager for multiple 20 person agile development teams
* Updated, tracked, and managed budget, risks, and issues
* Prepared and conducted weekly status presentations to the management committee
* Updated roadmap and budget plans for the two year $20M+ implementation plan
Patni Computer Systems Senior Solutions Architect Sept 2005-Oct 2010
Senior Solutions Architect within the Insurance Business Unit responsible for working with onshore clients, and facilitating delivery of Patni`s offshore insurance BPO and IT application development services. Worked directly as project manager, business analyst (BA), and subject manager roles for clients selecting or implementing major insurance software applications.
Sample Accomplishments:
* Project manager for a major OneShield software implementation; BA role for another $1B regional writer also implementing OneShield.
* Subject Matter Expert role for a number of other projects evaluating insurance software vendors options. Worked directly with other major policy and claim system vendors.
* Managed work for an offshore insurance BPO operation along with facilitating development and maintenance of the BPO offshore IT software applications.
* Utilized Proforma Business Process Management (BPM) tool to complete process models for a number of insurers to identify and facilitate improved business processes.
Liberty Mutual Insurance Project Manager II June 2003- August 2005
Project manager responsible for a major rating and policy processing legacy system replacement project. The scope is large and complex including 17 insurance Lines of Business, 37 states, and over $3.5B in annual written premiums.
Sample Accomplishments:
* Managed vendor selection, conference room pilot, contract negotiations, and vendor implementation activities. Activities included budget management, issues identification, risk management, status reporting, and regular presentations to the steering committee.
* Provided direct Subject Matter Expertise on vendor options and insurance requirements.
* The selected application was a .Net based real time XML application. Utilized Service Oriented Architecture (SOA) to interface to legacy batch systems.
* Managed vendor implementation activities utilizing MS Project for scope, schedule, and cost management. Coordinated project plan activities to simultaneously implement a new Document Management System along with the new rating and policy processing system.
SCOTT M. SHEPARD
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One Beacon AutoOne Insurance Full-time consultant Jun 2002- Jun 2003
Managed insurance software selection process for the core policy and claim process system; then managed implementation activities for an additional year following vendor selection.
Sample Accomplishments:
* Facilitated selection and implementation of all components of the STG (System Task Group) Renaissance system for policy, billing, and claims.
* Provided contract negotiation assistance, and managed offshore vender implementation activities. This was a rapid implementation project with the new software successfully deployed into production in one year.
Tillinghast - Towers Perrin Insurance Tech & E-business Consultant Jul1997- Jun2002
Tillinghast is the country`s premier actuarial and insurance consulting firm. Conducted strategy and insurance software assessment engagements to advise executives on technology and business process improvement issues. Facilitated work with the firm`s actuaries to serve an extensive number of existing insurance actuarial clients. Sold and managed consulting engagements ranging from start-up insurers to top five US insurance carriers.
Sample Accomplishments:
* Managed development of a vendor selection and implementation methodology utilizing a -Business-First Technology Second- approach. Also developed a vendor database to profile all the major insurance software vendors.
* Managed a major software vendor implementation project on-time, and under-budget that included both policy and claims processing.
* Managed a number of conference room pilot projects to pilot new insurance software which resulted in client savings in software customization costs. Developed cost benefit analysis model for the technology acquisition and implementation for management.
* Conducted software contract negotiations for a number of insurance companies. Negotiated vendor penalties and commitment of key vendor resources that enabled the client to satisfy target dates and budget plans for successful implementation.
Ernst & Young LTD Manager (`87-`90), Sr. Manager (`90-`97) Aug1987-Jul1997
Worked as part of the firm`s dedicated insurance consulting practice for ten years. Managed many insurance engagements ranging from small carriers to some of the countries largest carriers. Also participated in hiring, performance evaluation, roundtables in the management of consultant staff, and directly managed consultant staff on many client engagements.
Sample Accomplishments:
* Managed insurance software vendor selection projects working with all major insurance software and agency system vendors. Developed a database and profiles of the major insurance software vendors. Managed software selection and successful implementation for a number of regional carriers. Worked on a custom built claims systems for all claims functions.
* Prepared a Strategic Information Systems Plan for a number of insurers including a top five west coast based P&C carrier. The top five P&C carrier successfully implemented all the plan recommendations at a cost of over $100M.
SCOTT M. SHEPARD
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continued: Ernst & Young: Sample Accomplishments:
* Managed a number of software selection, implementation, and process improvement projects for a number of state insurance funds. Also worked for a number of state regulatory jurisdictions.
* Developed normative business process and data models for the Life and P&C insurance industries. Models were utilized for a variety of business process change and technology related engagements.
* Recognized as one of the top insurance industry experts in the firm. Taught internal consultant classes on insurance company basics and application of technology.
* Conducted extensive work with the firm`s methodologies for project management. Methodology components included technology selection and implementation as well as business process change, organizational change management, and performance improvement.
* Worked with all aspects of a number of insurers IT organizations to improve performance and delivery capability. Assisted clients with staff selection along with difficult decisions on staff to be released.
Nationwide Insurance
Company Programming Supervisor, Sr System Analyst, Programmer June1977-Aug1987
Held a variety of positions within the systems and data processing organization. Worked on or managed application development and maintenance for a variety of P&C systems.
Sample Accomplishments:
* Worked extensively with many insurance management users and became well versed in all business aspects of the enterprise. As an IT programming supervisor, set up regular status meetings with major business groups to review status of IT projects and confirm budget, funding, and prioritization for all programming activity scheduled or in progress.
* Managed programming development staff in three different IT management roles (claims reporting interface, accounting and financial systems, and reporting systems), conducting regular progress reviews, salary administration, mentoring, and career development.
EDUCATION
B.S. Systems Analysis University of Miami Graduated (1977)
M.B.A. Business Administration University of Dayton Graduated (1985)
C.P.C.U. Chartered Property Cas. Underwriter Insurance Institutes Conferment (1992)
PMP Project Management Professional PMI Certification (2006)
Completed a wide variety of business, technical, insurance, and consultative skills classes during employment with each organization. Completed Patni`s PMP training program in 2006 to successfully pass the PMP certification exam. Maintained PMP certification through multiple ongoing project management workshops and Agile training.
Insurance Activities: Active with CPCU, IASA, PMI, and ACORD; and subscriber to insurance and technology publications. Published articles in insurance technology publications and past speaker and exhibitor at IASA. Participant in ACORD`s insurance technology conference and user of ACORD`s XML technology standards.
Additional accomplishments, and personal and professional references can be provided upon request.
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