Insurance Home Health

Kelly Martin

Email: *********@********.***

Address: **** **** ***

City: Marrero

State: LA

Zip: 70072

Country: USA

Phone: 504-***-****

Skill Level: Management

Salary Range: $38,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Kelly Martin

1229 ALLO AVE MARRERO, LA 700*****-***-**** *********@********.************ Obtain an opportunity with a reputable company which allows me to utilize the skills I have obtained working in the medical field as well as enhance my experience working in the medical field providing me with growth potential.

EMPLOYMENT

01/2009-Present Colonial Oaks Living Center Metairie, LA

Belle Vie Living Center Gretna, LA

Director of Admissions, Social Services and Marketing/Community Liaison

Admissions Duties

Handle all aspects intake for new admissions and re-admissions to the facility

Handle all aspects of communication with the family from the moment of inquiry about the facility,

insurance advisement, admission paperwork and d/c planning

Responsible for obtaining authorization from insurance companies on admissions

Maintain communication with all department heads concerning new admissions and re-admission

including updating them on varies aspects of their health, diet and personal needs

Maintain monthly reports on the number of inquires for admission to the facility including the number

of inquiries denied, lost inquires and admissions Give tours of the facilitySocial Services

Advised families of patients on all different aspects including but not limited to Nursing Home

admissions and dealing with Nursing Home placement of a loved one Handle all aspects of discharge planning including connecting the patient with the correct Home Health

agency and ensuring they receive the proper equipment needed upon discharge from the facility Handle all aspects intake for new admissions and re-admissions to the facility

Handle all facility complaints for all departments including working with the depart head involved to

find a solution for the complaint at hand

Shop for all residents for personal items not provided by the Nursing Home

Conduct weekly care plan meeting along with other department head with resident and family

members to insure continuity of care within the facility including weekly charting on various aspects of

the residents social environment to certain aspects of their health which may affect their social

environment

Marketing /Community Liaison

Maintain relationships with area Hospitals, Physicians, Assisted Living Facilities, Home Health

Companies and Hospice Companies including providing them with accurate information for potential

referrals for our facilities

Develop new relationships with area Hospitals, Physicians, Assisted Living Facilities, Home Health

Companies and Hospice Companies providing them with accurate information for potential referrals

for our facilities by conducting in-services (proving breakfast or lunch) on the services the facilities

provide

Attend community events in order to be further educated on additional services available within the

community which may aid our client base as well as establish a new client base

Attend networking meeting with organizations such as N.O.C.C., N.O.A.H.C.C., and Westbank Social

Networking Organization

Involvement with the Jefferson Council on Aging providing education on Nursing Home Placement as

well as other services that may be helpful to Senior Citizens in the community

Offer goods and services to facilities such as conducting an activity or providing refreshments to a

neighboring facility (senior citizens centers, assisted living communities)

Marketing Contacts:

LTACs Kindred, St. Theresa Hospitals EJGH, WJMC, Ochsner Westbank, Ochsner Kenner, LSU, Tulane Assisted Living The Atrium, Summerville, Sunrise, The Landing

12/2007-08/2008 Intersecurities Gretna, LA

Executive Secretary

Typed letters and memos for the Owner Handled all aspects of accounts receivable and accounts payable Maintained company checking account Prepared monthly investment portfolios for clients Handled all proposal to clients for new business such as life insurance and investments Maintained a reputable relationship the insurance and investment companies Traveled with the Owner of the company developing new business relationships and maintain current

business relationships

01/2004-08/2005 Jefferson Orthopedic Clinic Marrero, LAMedical Secretary

Scheduled appointments for patient to obtain any necessary testing, procedures, physical therapy

including follow up appointments Verified insurance, including obtaining pre-certification, benefits, and referrals Answered phones

Returned messages from patients

Called in prescriptions, including proper chart notation

Responsible for dispensing prescription medication to Workmans Compensation patients, including

narcotics

Maintained daily, weekly, and monthly reports of prescription medication dispensed in the office Handled medical records, including charges for copies Insurance follow-ups and appeals, including third party appeals Checked in patients Handled all communication with physicians, patients, and hospitals involved in scheduling Verified Checked out patients Collected and posted payments Posted charges, including obtaining the appropriate ICD9 and CPT codes required

01/2002-12/2003 ACS Practice Management Metairie, LAMedical Coder Use of ICD9 and CPT code books to code radiology and operative reports Reports coded within a timely manner Researched and followed up on outstanding claims denied due to coding errors

07/2000-11/2001 Gulf South Lithotripsy New Orleans, LAExecutive Secretary Typed letters and memos for the CEO Handled all aspects of accounts receivable and accounts payable Maintained three company checking accounts Prepared monthly reports Handled all aspects of collections, both patient and insurance Insurance follow-ups and appeals, including third party appeals Scheduled procedures and tests Handled all communication with physicians, patients, and hospitals involved in scheduling Verified insurance, including obtaining referrals and authorizations Posted charges and payments Constant communication with other employees regarding assignments for the day

03/1999-07/2000 Vision America Metairie, LAFront Desk Answered phones Scheduled appointments and procedures Handled medical records, including charges for copies Verified insurance, including obtaining pre-certification and referrals Checked in patients/ Checked out patients Collected payments and posted payments and charges, including balancing daily transactions Made financial arrangements for patients Assisted in billing and claim filing

08/1997-03/1999 Urology Associates Metairie, LAPatient Coordinator Answered phones Scheduled appointments and procedures Handled medical records, including charges for copies Verified insurance, including obtaining pre-certification and referrals Checked in patients/Checked out patients Collected payments and posted payments and charges, including balancing daily transactions Made financial arrangements for patients Assisted in billing and claim filing

06/1995-08/1997 Family Doctors Marrero, LAFront Desk Clerk Answered phones Scheduled appointments and procedures Handled medical records, including charges for copies Verified insurance, including obtaining pre-certification and referrals Checked in patients/Checked out patients Collected payments and posted payments and charges, including balancing daily transactionsORGANIZATION AFFILIATIONS

01/2009-Present New Orleans Continuity of Care Treasure

01/2009-Present New Orleans Association of Healthcare Communicators Member

EDUCATION

09/2008-01/2009 William Carey University, New Orleans, LA

2005-2008 Delgado Community College, New Orleans, LA

1992-1996 L.W. Higgins High School Marrero, LA (Diploma received)

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