Customer Service High School

Confidential User

Email: ********@***********.***

Address:

City: Waipahu

State: HI

Zip: 96797

Country: USA

Phone: 808-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

EMPLOYMENT OBJECTIVE Support staff professional with experience working in fast paced environment demanding strong organizational and interpersonal skills. Capabilities include: Experience in EMR Medical terminology knowledge Effective written and verbal communication skills Ability to Multitask Excellent customer service skills Understanding of healthcare coding system

Educational Background:

High School Dipolma from Farrington High School, Honolulu HI 1/2001 to 6/1986 (General Education)

Job History / Details:

Professional Summary

EMPLOYMENT OBJECTIVE

Support staff professional with experience working in fast paced environment demanding strong organizational and interpersonal skills. Capabilities include:

Experience in EMR

Medical terminology knowledge

Effective written and verbal communication skills

Ability to Multitask

Excellent customer service skills

Understanding of healthcare coding system

Licenses

Healthcare School of Hawaii, Aiea

Certificate in Nursing Assistant, May 2008

(CPR/AED, Standard First Aid)

Med-Assist School of Hawaii, Honolulu, Hawaii

Certificate in Medical Assisting, October 1990 - June 1991

Skill Highlights

Experience with Electronic Medical Records

Effective written and verbal communications skill

Excellent customer service skills

Understanding of healthcare coding systems

Medical Terminology knowldge

Ability to multitask

Professional Experience

March 2010 to Current

Glenn Uto, M.D. Honolulu, Hawaii

Medical Assistant, Glenn Uto, M.D., (Internal Medicine) Honolulu, Hawaii

Answer phones, triage patients, scheduling tests and procedures, administering injections, taking vitals, EKG/ICG. calling in prescriptions, keeping log records of vaccinations and checking out patients, and filing.

June 1991 to Current

Eugene Kamemoto, M.D> Honolulu, Hawaii

Medical Assistant

Answering phones, assist in flexible sigmoidoscopy, triage patients, administering injections, data entry, answering high volume phone calls, filing, typing (60 wpm), stocking office supplies, scheduling appointments and procedures, one-on-one patient care, calling in prescriptions, instructing patients for upcoming procedures, responsible for having all necessary reports in patient charts, sending out patient reminder memos for upcoming procedures and appointments.

April 1991 to June 1991

Kalihi Palama Walk in Clinic Honolulu, HI

Medical Assitant

Assisting various doctors, administering injections, vein puncture, hemoglobin testing, triage patients, and lab urinalysis.

March 1987 to August 1990

Manson Products Honolulu, Hawaii

Office Clerk

Answer phones, take produce orders, bookkeeping, accounts payable and receivables, photo copying, creating invoices, running end of month statements, deposits, filing, and 10-key by touch.

July 1986 to February 1987

Yokohama Okadaya Honolulu, Hawaii

Office Clerk

Answering phones, filing, data processing and typing for 12 retail stores.

Education and Training

1986 Farrington High School Honolulu, Hawaii

High School Diploma

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