Customer Service High School

Confidential User

Email: ********@************.***

Address:

City: GRAND PRAIRIE

State: TX

Zip: 75054

Country: USA

Phone: 682-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To obtain a challenging position of a travel agent working from DFW Airport or LoveField in a reputed travel agency where I could utilize my skills and experience for the benefit of the company while growing myself as a professional travel agent Summary of Qualifications: - Ten Years of experience in the Travel Industry - Thorough knowlege of reservation system and transactions - Proven ability to work independently or in a team - Strong Customer Service Skill, with ability to diffuse difficult situations. - Profound ability to shoulder responsibility - Willing to learning new things continuously - Proven ability to meet deadlines and to handle even stressful situation effiencitily - Proficient in General Office duties, including Microsoft office and Excell.

Educational Background:

High School Dipolma from INTERNATIONAL AVIATION AND TRAVEL ACADEMY, Arlington TX 1/2001 to 7/1996 (TRAVEL AGENT)

High School Dipolma from MARIE CURIE HS, Arlington TX 1/2001 to 12/2012

Job History / Details:

Summary

To obtain a Position in a Medical or Dental Front Office. Patient Scheduling, remind appointment, Check in, Check out, Copay Collection, Phones and Insurance Verification all that will allow me to utilize my acquired Skills and Knowledge to contribute to the Goals of your Office.

Skills

Working knowledge of computerized processes and data entry procedures

Maintain a working knowledge of Medical Terminology Exercise to Record and interpret Patient's information.

Bi-Lingual communicator English-Vietnamese with excellent organizational, time Management and follow Skill.

Strong Customer Service skill with ability to diffuse difficult Situations

Proficient in General office duties including Microsoft World, Office, Excel, Powerpoint, Quickbook, Typing 60wpm.

Experience

January 2009 to November 2012

MATLOCK FAMILY CLINIC ARLINGTON, TX

MEDICAL FRONT DESK

. Manage a Medical Front desk in ares of manual and computerized scheduling, Medical Record, Filing, remind an appointment, collect Copay, Deductible, Medical verified Insurance including major carriers and Medicaid.

June 2008 to December 2008

AP INSURANCE & TAX HALTOM CITY, TX

MANAGER ASSISTANT

Responsible for all Bookeeping, Data Entry and Customer Services. Interacted directly with Finance and General Assistant Manage Office to establish Insurance Procedures

June 1996 to May 2008

BESTFARES.COM ARLINGTON, TX

TRAVEL AGENT

Responsible for sale and booking with all Domestic and International Travel.

Dealing with last minute booking, Leisure Package including Hotel and Car Reservation. Handling Consolidator Contract including Europe and Asia.

Education and Training

1995 INTERNATIONAL AVIATION TRAVEL ACADEMY ARLINGTON, TX TRAVEL AGENT,

CERTIFIED

1988 MARIE CURIE HIGH SCHOOL, SAIGON, VIETNAM,

High School Diploma

AVAILABLE UPON REQUEST.

Contact this candidate