Customer Service Maintenance

Thomas Stone

Email: ********@*****************.***

Address:

City: Kingsland

State: GA

Zip: 31548

Country: USA

Phone: 229-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Navy Submarine Veteran and recent college graduate with experience in many different areas, and a history of achieving top-level results. Seeks to join a successful organization through which both parties can grow and profit thereby.

Educational Background:

High School Dipolma from Georgia Southern University, Statesboro GA 1/2001 to 8/2011 (Justice Studies)

Job History / Details:

Summary

Navy Submarine Veteran and recent college graduate with experience in many different areas, and a history of achieving top-level results. Seeks to join a company through which both parties can grow and profit thereby.

Experience

June 2012 to Current

G4S Secure Solutions Jacksonville, FL

Supervisor/Customs Protection Officer

Served as Shift Supervisor for a team of security personnel.

Responsible for ensuring procedural compliance, safety and security of personnel and visitors, and conducting tours of property observing for potential threats and safety issues.

Deployed to assist with security operations for 2012 Republican National Convention.

Also deployed to Orange County Courthouse to assist with training new personnel.

Experience working for several contractors in various environments including courthouses, hospitals, and banks.

Responsible for ensuring compliance with customer's needs and contractual obligations.

Obtained Florida Class D and G security licenses and TWIC card.

November 2011 to January 2012

Target Albany, GA

Seasonal Merchandise Flow Team Member

Assisted with offloading merchandise and stocking shelves.

Worked as line manager/crowd control for the busiest shopping day of the year.

Received stockroom, cashier, WAVE, Crown Stacker, Baler, and food safety training.

January 2008 to May 2008

Walt Disney World College Program Lake Buena Vista, FL

Watercraft Pilot/Transportation Cast member

Piloted a 66 foot, 120 passenger Motor Cruiser from resorts to theme park.

Responsible for the safety of guests and crew, trained in dealing with hazardous situations and emergency actions.

Assisted with audience control, managing crowds exceeding 1000 people and assisted in timely and safe evacuation of theme park.

Maintained records of customers entering the park and number of guests boarding vessels to comply with safety regulations.

Delivered narrations via microphone, and provided top quality customer service to thousands of customers from around the world on a daily basis.

October 2001 to October 2006

United States Navy Kings Bay, GA

Sonar Technician Submarines

Responsible for the operation and maintenance of all sonar electronics and data collection equipment, demonstrated knowledge of oceanographic environments, tactics, ranging techniques and intelligence.

Hand-selected by ship's Captain for reliability, system knowledge, and ability to perform under stressful conditions, as maneuvering and piloting party fathometer operator, serving as the primary means to prevent grounding during the ships most vulnerable evolution.

Qualified as Conventional Weapons Handling Team Leader in the area of loading and handling torpedoes and pyrotechnics. This included detailed knowledge of procedures, casualty response actions, supervision of team members, keeping records of items received, and demonstration of ability to perform all associated tasks.

Ship's Naval Warfare Publications Custodian- Responsible for the upkeep and maintenance of an inventory exceeding 200 classified publications. Also ensured all publications and procedures were updated in a timely manner in accordance with naval directives.

Education

2011 Georgia Southern University Statesboro, GA

Bachelor of Science Justice Studies

Received Dean's List recognition twice for academic performance.

Areas of Study

Principles of Management, Research Methods, Statistics, Intro to Business, Economics in a Global Society, Grammar and Composition 1, Grammar and Composition 2, Statistics, Intro to Sociology, Intro to Psychology, Social Psychology, Critical Thinking,Issues in Homeland Security, International Terrorism, Intro to Political Science, Criminal Investigations, Criminal Justice Administration, Policing, Justice and Ethics, Criminal Procedure, Criminal Behavior, Equality, Crime and Justice, Comparative World Criminal Justice Systems, Corrections, Drugs and Society, Juvenile Justice, Judicial Process, Intro to Criminal Justice, American Government

Naval Training

Sonar Employment, Sonar Technician Submarine Class A school, AN/BQQ 5 (B/C/D/E/) Advanced Maintainer, Sonar Signal Recognition, Tactical Oceanography, Applied Oceanography, Underwater Acoustics, Personal Computer Interactive Multi-sensor Analysis Trainer(PC-IMAT), OK-276A Series Deployable Array Handling System Organizational Level Operations And Maintenance, OK-542 Series Deployable Array Handling System Organizational Level Operations And Maintenance, Basic Enlisted Submarine School, Basic Electronics Laboratory, Basic Oceanographic Concepts, Digital Electronics, Digital Systems Troubleshooting and Maintenance, Solid State Electronics, General Mechanical System.

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