Customer Service High School

Christopher McKinstry

Email: ********@*********.***

Address:

City: Mt Airy

State: MD

Zip: 21771

Country: USA

Phone: 301-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Enthusiastic Customer Service Representative who follows policies and procedures, while offering a friendly customer environment.

Educational Background:

High School Dipolma from Seneca Valley High School, Germantown MD 1/2001 to 6/1992 (General Education)

Job History / Details:

Summary

Enthusiastic Customer Service Representative who follows policies and procedures, while offering a friendly customer environment.

Highlights

Exceptional customer service

Excellent communication skills

Friendly

Reliable

Accomplishments

I have over 15 years combined experience in customer service

I have been requested to fly to other cities for events held to problem solve & resolve issues with clients.

I was involved in streamlining procedures to improve our customer experience.

Experience

April 2004 to November 2012

Wells Fargo Home Mortgage Frederick, MD

mortgage service counselor

Taking calls from clients & resolving issues with billing & payments while maintaining a professional & friendly experience to clients.

October 1996 to April 2004

Target Frederick, MD

Team Lead

I held several positions in my time at target. I was involved in setting up displays, making sales & providing a positive customer experience. I was also tasked with running & managing a department as well as a team of up to 20 other team members for closing & opening processes.

Education

1992 Seneca Valley High School Germantown, MD

High School Diploma General Education

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