Customer Service Data Entry
Resume:
Michele Hunt
Email: abp8da@r.postjobfree.com
Address: **** *. ***** **.
City: Chicago
State: IL
Zip: 60617
Country: USA
Phone: 773-***-****
Skill Level: Experienced
Salary Range: $36,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Michele Hunt, 2251 E. 100th St.,
Chicago, IL 60617, 773-***-****
Focused and detail oriented professional with background and success in Proofreading, Editing, and
Data Entry processes and systems, and optimizing organizational efficiency and success
Proven ability to proofread documents within established time frames and quality standards
Adept in delivering quality customer service to clients
Capacity to train new employees for performance enhancement
Ability to provide support in development and implementation of strategies to achieve goals and
objectives
Able to develop and maintain strategic relationships with senior management, associates, and clients at
various levels
Strong team player with recognized professionalism, positive attitude, and a commitment to excellence
P R O F E S S I O N A L B A C K G R O U N D
Proofreader: Law Bulletin Publishing Co.; Chicago, IL 2000-Present
Editorial Assistant: Lumbermen's Credit Assn., Inc.; Chicago, IL 1997-2000
Proofreader: CNA Insurance; Chicago, IL 1989-1996
Data Entry Operator: CNA Insurance; Chicago, IL 1978-1989
Typist: CNA Insurance; Chicago, IL 1975-1978
File Clerk/Indexer: CNA Insurance; Chicago, IL 1973-1975
Proofreading
Proofread for 4 word processing units, respectively, proofreading various types of documents such as new
entry, major and minor revisions, Corporate Manuals, letters, memos, typed copy, handwritten
submissions, charts, statistical, dictation, proposals, and legal contracts, all detail oriented, utilizing
standard proofreading marks, for accuracy of content as well as errors in format, grammar, spelling,
punctuation, and consistency
Efficiently handled proofreading and editing for legal documents of the Courts published in a daily
newspaper, including but not limited to change of names, adoption, assumed names, divorce, orders of
protection, probate, foreclosures, sheriff's sales, tax deeds, and termination of parental rights
Carefully proofread documents within established time frames and quality standards with exceptions
within certain units and approved documents for publication
Editing
Performed daily changes to Lumbermen's Red Book which is published twice a year for subscribe rs in
United States and Canada, including but not limited to ratings, addresses, names, proprietorships, trade
names, and subsidiaries
Approved edited copies of Weekly Sheet and Monthly Supplement for publication
Data Entry
Effective in entering alpha/numeric data for Debut I and II and Commercial and Premium Processing
Systems
Keyed various information for new business, renewals, endorsements, cancellations, and audits for
premium processing, monthly breakdowns of collection entries as well as statistical information for all
new business and renewal policies
Encoded total temporary disability checks, worker `s compensation checks, and form letters, ordered
police reports, lump sum settlement papers and checks for files being settled for Industrial Commission,
and set up claim files for all types of coverage
Trained and developed new operators in data entry
Balanced number of entries input correctly and provided a CRT reflecting the document for accuracy
Ensured accuracy and reliability by delivering CRTs and numerous reports from all over the branch to
other branches and offices; coding and inputting declines
Communication and Client Relation s
Delivered high-end customer service to clients in proofreading and editing of various documents to gain
client satisfaction and retention
Developed harmonious relationships with senior management, associates, and clients at various levels
Claim Filing and Indexing
Handled claim files in pulling diaries and indexing cl aims by named insured, claimant, and date of loss to
locate file number
Contact this candidate