Customer Service Medical

Nadine's InformationLocation: Lacey, WAExperience: 9-12 yearsWork Types:

Willing to Relocate: NoWilling to Travel: No TravelCareer Level: Entry LevelWork Status: U.S. CitizenMember Since: 2009-12-16 Helpful Links

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NADINE HOGAN

6836 5th CT SE#B Wa 98503

Contact

Tel :

**********@******.***

Profile

Objective

I am seeking a position to utilize my education and experience at an entry-level position in the medical field.

Work Experience

Willamette Dental Group, WA

Records Technician/Patient Service Rep

Full Time Job

September 2003-December 2009

Confirm patient insurance coverage by computer or telephone contact with either insurance company or employer.

Play the front line role in assuring the accuracy and completeness of the patient record for quality.

Update computer system with appropriate information and document patient chart accordingly.

Develop rapport with external customers. Converse professionally in a business setting using appropriate terminology.

Greet patients, schedule patients in the appropriate time slots, retrieve and alphabetize patient charts for the following day.

Sizzler Restaurant, WA

Salad Bar Attendant/Cook

Full Time Job

Inspect station for cleanliness and setup two towel systems.

Setup Salad Bar ensuring cleanliness and sanitized.

Perform slicking and mixing procedures for safety.

May 2002-January 2004

Jack In The Box, WA

Shift Leader

Full Time Job

Perform a lead role in overseeing and operating workstations.

Trained and cross-trained new employees on workstations.

Handled customer complaints and questions.

Responsible for cash drawers on a daily basis.

October 2000-February 2002

Military Communications Center, Fort Lewis, WA

Volunteer Clerk

Volunteer

Process Money Orders, Western Union, non-sufficient payments.

Handled mail for UPS, USPS, and Fed Ex.

Balanced cash sheets and safe at closing, daily computer use entering sales.

March 2002-October 2002

Education

2008-Current

Pierce Community College, Steilacoom, WA

Currently perusing my Associate of Arts and Science-Medical Terminology I and II

2002-2003

Professional Career Development Institute, Atlanta, GA

The school of Medical and Dental Office Assisting.

1998-1999

1994-1998

Pierce Community College, Steilacoom, WA

Associate of Arts and Science

River Ridge High School, WA

Graduated with 3.50 GPA honors

Achievements

Employee of the Month, Certificate of Achievement, DECA Excellence Award, Health and Safety Committee

Skills

Typing-65+wpm

Scheduling, filing, phones, insurance companies

Team player, fast learner

Customer service.

Computers-Microsoft Excel, Power-point, Microsoft Office 98,MicrosoftWord, WordPerfect,

WordPerfect, Quicken, Webers Live software

Contact this candidate