Sales Manager
Resume:
Abbie Jarma
Email: ********@***********.***
Address:
City: Mansfield
State: TX
Zip: 76063
Country: USA
Phone: 254-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Motivated Store Manager adept at problem solving, customer service, establishing clear guidelines, meeting monthly sales goals, and training hardworking, quality staff. Skilled sales associate that consistently exceeds expectations including meeting and exceeding set sales goals.
Educational Background:
High School Dipolma from Yoe High School, Cameron TX 1/2001 to 5/2009 (Theatre Arts, Spanish, Algebra, Physics, Biology, English, Composition)
High School Dipolma from Temple Junior College, Cameron TX 1/2001 to 12/2012
Job History / Details:
Summary
Motivated Store Manager adept at problem solving, customer service, establishing clear guidelines, meeting monthly sales goals, and training hardworking, quality staff.
Highlights
Store opening and closing procedures
Retail inventory management
Store operations
Exceptional leader
Team-oriented
Outstanding communication skills
Commission sales
3 years experience in jewelry sales
Meets and exceeds all set goals on a consistent basis
DCA certified Diamontologist
Reliable
Flexible schedule
Accomplishments
Worked as Part Time Sales Associate for Macy's Fine Jewelry for 5 months
Worked as Part Time Sales Associate for Kay Jewelers for 5 months
Promoted to Assistant Manager after 10 months in the Full Time Sales Associate position at Samuel's Jewelers
Promoted to Store Manager after 10 months in the Assistant Manager position at Samuel's Jewelers
Consecutively exceeded Level 4 monthly sales goals for 8 months
Exceeded a minimum of Level 1 monthly sales goals for 19 months
Acquired DCA Diamontologist Certification
Experience
August 2010 to January 2011
Kay Jeweler's College Station, TX
Part Time Sales Associate
Required to meet and exceeded monthly sales goals
Assisted in opening and closing procedures
Required to be knowledgeable in and properly represent specific brands including The Leo, Tolkowsky, Love's Embrace, Russell Simmons, Charmed Memories, Citizen, Bulova, Movado, and Open Hearts by Jane Seymour
Greeted customers within a set period of time in a friendly and inviting manner
Accurately determined customer's jewelry needs using open ended questions
Used features and benefits of all pieces in order to educate a customer on the products and what the products could do for them
Properly used trial closing and turnover techniques
Properly used lease lining techniques in order to increase traffic in the store
Collected a clientele base in order to increase sales for special events, customer appreciation sales, and other sales
September 2012 to November 2012
Samuel's Jewelers Arlington, TX
Store Manager
Required to meet and exceeded higher monthly sales goals on a personal and store level
Responsible for opening and closing the store properly and on time
Assisted Sales Associates in store operations, discounting, and sales presentations
Showed exceptional leadership skills
Administered training on specific brands, selling techniques, general diamond and gemstone knowledge, POS systems
Made sure the store was kept presentable and clean in appearance
Responsible for accounting for a large inventory of loose diamonds, bridal jewelry, and gemstones
Kept account of individual employees sales goals
Administered weekly one on one training based on observations within the store in order to help employees achieve individual monthly sales goals
Implemented organizational systems in order to help the store run more efficiently
Implemented a counting system in order to keep a record of inventory
Successfully handled and solved many previous customer services issues at a store level
Required to be an expert in diamonds, gemstones, and specific brands including Angelina, Natasha K, West End, Calista, Encore, Passion Stone, Vow To Wow, Hershey's Kisses, Morellato, Just Cavalli, Miss Sixty, Matisse, Jessica Simpson, Infinity Hearts, and Everlon
Trained employees how to accurately determine a customer's jewelry needs using open ended questions
Trained employees how to use features and benefits of all pieces in order to educate a customer on the products and what the products could do for them
Trained employees how to properly use closing and turnover techniques
Trained employees how to properly use lease lining techniques in order to increase traffic in the store
Collected a clientele base in order to increase sales for special events, customer appreciation sales, and other sales
Worked to create a trusting, inviting, and friendly, yet structured environment for both customers and employees
December 2010 to November 2011
Samuel's Jewelers College Station, TX
Full Time Sales Associate
Required to meet and exceeded monthly sales goals
Assisted in opening and closing procedures
Required to be knowledgeable in and properly represent specific brands including Angelina, Natasha K, West End, Calista, Encore, Passion Stone, Vow To Wow, Hershey's Kisses, Morellato, Just Cavalli, Miss Sixty, Matisse, Jessica Simpson, Infinity Hearts, and Everlon
Greeted customers within a set period of time in a friendly and inviting manner
Accurately determined customer's jewelry needs using open ended questions
Used features and benefits of all pieces in order to educate a customer on the products and what the products could do for them
Properly used closing and turnover techniques
Properly used lease lining techniques in order to increase traffic in the store
Collected a clientele base in order to increase sales for special events, customer appreciation sales, and other sales
Worked as a team to create an inviting and friendly environment for both customers and co-workers
November 2011 to October 2012
Samuel's Jewelers College Station, TX
Assistant Manager
Required to meet and exceeded higher monthly sales goals
Responsible for opening and closing the store properly and on time
Assisted Sales Associates in store operations, discounting, and sales presentation in the absence of the Manager
Showed exceptional leadership skills
Assisted in training on brand knowledge and 4 C's presentations
Worked alongside the Manager to assist sales associates in meeting and exceeding their monthly sales goals
Required to be knowledgeable in and properly represent specific brands including Angelina, Natasha K, West End, Calista, Encore, Passion Stone, Vow To Wow, Hershey's Kisses, Morellato, Just Cavalli, Miss Sixty, Matisse, Jessica Simpson, Infinity Hearts, and Everlon
Greeted customers within a set period of time in a friendly and inviting manner
Accurately determined customer's jewelry needs using open ended questions
Used features and benefits of all pieces in order to educate a customer on the products and what the products could do for them
Properly used trial closing and turnover techniques
Properly used lease lining techniques in order to increase traffic in the store
Collected a extensive clientele base in order to increase sales for special events, customer appreciation sales, and other sales
Worked as a team to create an inviting and friendly environment for both customers and co-workers
March 2010 to August 2010
Macy's Temple, TX
Part Time Sales Associate
Worked in the Fine Jewelry department and delivered excellent customer service by greeting and assisting each customer with their jewelry purchase.
Checked in and organized all incoming jewelry.
Attended to opening and closing procedures.
Responsible for meeting and exceeding daily sales goals.
Education
2009 Yoe High School Cameron, TX
High School Diploma
Graduated top 25 percentage of my class
Very active in many extra-curricular activities including 2 years JV and 2 years Varsity Cheerleading, 1 year Freshman and 1 year JV Volleyball, 4 years Varsity Track, Vice President of Yoe Technology Club, Member of Czech/German Club, Member of Student Council
Voted Most Talented by my peers
Temple Junior College Temple, TX
Theatre Arts
Took basic college courses while in high school as dual credit
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