Customer Service Administrative Assistant

Administrative Assistant, Customer Service Rep (Central NJ)

Date: 2012-12-10, 11:43AM ***************@*****.***

Experienced Proficient Office Administrator Looking for full time work. Available As Soon As Possible

Administrative / Customer Service professional with the ability of offering versatile office skills and proficiency in Microsoft office programs.

2012-2012 New England Motor Freight Elizabeth, NJ

Customer Service

Answered all incoming calls concerning pick up's / deliveries.

Entered all new pick up's and delivery information into as400 system.

Handled Pitney Bowes and Amazon pick up's, inputting of information, Confirming appointment times for deliveries with customers.

Inputted & updated customer information in excel spreadsheet.

Assisted dispatchers with updated customer information and availabilities for pick up's & deliveries.

Responsible for inputting drivers times into the system from the daily home depot manifest.

Scanned, faxed, filed and printed out bill of ladings, proof of deliveries, and invoices,

2007-2010 CBM of America Edison, NJ

Logistics Administrator

Answered all incoming calls concerning delivery and ordering of parts.

Acted as a liaison between warehouse and engineering department.

Shipped and received ups/ fed ex packages.

Proofread bills of ladings, and invoices.

Entered missing parts into the excel spreadsheet, faxed, filed, and copied all documentation.

Drove forklift throughout warehouse to load and unload trucks.

2009-2009 Madsen & Howell Perth Amboy, NJ

Billing Rep

Ran NJ Transit project bid daily.

Printed out invoices and purchase orders daily.

Charged and recorded all credit cards transactions into excel spreadsheet.

Spoke with customers in reference to any billing issues.

Faxed, filed, scanned, and copied all documentation.

2003-2006 Comprehensive Transportation Services Linden, NJ

Customer Service Rep

Entered contracts into the North American computer system.

Helped customer with the status of their delivers.

Called different agents for pricing comparisons.

Wrote up quotes to be reviewed and approved by supervisor.

Spoke with different agents from different terminal in reference to freight movement.

Faxed, filed, scanned, and printed out invoices.

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