Management Human Resources
Resume:
Title:GAIL MALONEY
***********@*******.***
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Name: GAIL MALONEY
Address:
City: COVENTRY
State: CT
Zip/Postal Code: 06238
Country:
E-mail: ***********@*******.***
Primary Phone: 860-***-****
Background
Most Recent Job Title: Manager, Benefit Services
Most Recent Employer: St. Francis Hospital
Career Level: Manager, Director Level
Availability or Timeframe: Immediately
Authorized to work in the US: Yes
Security Clearance:
Do you have transportation: Yes
Over 18: Yes
Education: Bachelors
Languages Spoken: English
Job Preferences
Desired Salary: $90,000.00 Yearly
Willing to Relocate:
Desired Job Titles:
Desired Job Types:
Work Status: Full Time
Desired Shifts: 1st Shift
Desired Travel:
Category: Human Resources
Company Size:
Company Type:
Industry: Accounting, Administrative and Support, Advertising / Marketing, Aerospace /
Airlines, Agriculture / Forestry / Fishing / Hunting, Arts / Entertainment, Automotive,
Banking / Finance, Biotechnology, Broadcasting / Radio / TV / Media, Childcare / Daycare,
Computers Software and Hardware, Construction, Consumer Products, Defense, Educational
Services, Electronics, Energy / Utilities / Oil & Gas, Engineering, Entertainment /
Casinos, Food Services, Government / Civil Service, Health Care / Social Assistance,
Hospitality / Travel / Tourism, Information Technology, Insurance, Law Enforcement, Legal
Services, Logistics, Manufacturing / Production, Military / Marine Services, Mining, Motor
Vehicles, Pharmaceuticals, Publishing / Printing, Real Estate / Property Management,
Recruiting / Staffing, Retail / Wholesale, Science, Security, Telecommunications, Textiles
/ Apparel, Transportation, Warehousing, Waste Management and Remediation Services, Well-
Being
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Copyright c 1997- Lee Hecht Harrison, Inc.
1
Visionary and innovative in finding and solving new problems and creating new goals, I
offer a wealth of knowledge and expertise with more than 15 years in Human Resources
management and communication.
A decision-maker, I am able to take the risks associated with that responsibility; able
to motivate and develop personnel to achieve the desired professional and business goals
of my organization.
As a quick-starter, I thrive in the challenge of solving, developing, and creating the
avenues to achieve strategic goals and develop communication materials and programs. This
can have a direct impact on job retention and cost containment while improving
communication and benefit awareness of employees.
As a proponent of the concept of Appreciative Inquiry, it is my belief that change and
education in an organization can be a positive experience for employees which will
generate positive ideas. This concept supports the creativity of employees and they become
stakeholders in an organization and not just placeholders.
Today s Human Resource managers must be innovative, decisive, yet able to motivate and
guide organizations through the ever-changing world of human resource management and
communication. Together we can plan for that future and I can be your asset to achieve
your goals.
Valuable Qualities and Expertise
2
Gail Maloney
Skills Knowledge:
Microsoft Office Suite: Word, Excel, Publisher, Excel, Access, PowerPoint, Outlook and
Project
HRIS and Payroll systems: Spectrum - iVantage, ADP Payroll, Power Plus, Meditech,
Peoplesoft
Inside:
A Candidate that Meets Your Needs!
In today s job-search market, an applicant must stand out from the multitude of
applications employers face when searching for just the right candidate to meet an
organization s needs. This communication is meant to do just that provide you with
highlights on my career and strengths along with job experience that will help you in
selecting me as a possible candidate for an opening in your company.
Human Resources Professional
Specializing in Benefit Management and Communication
Human Resource Professional with extensive experience in human resource management and
communication for employee base from 500 to 10,000 employees. Areas of expertise include
Benefit and Retirement Plan design, Recruitment, Compensation, program implementations,
communication and management in the healthcare industry, profit and non-profit
organizations and consultant services. Collaborate with senior management coordinating
resources and align company benefits to meet strategic goals. Core competencies include:
Compensation and staffing
Benefit Plan Management
Family Medical Leave Act (FMLA)
Communication Programs
Worker s Compensation Program
Managed HRIS system Benefit Plan audits
Flexible Spending Accounts, HSA, HRA
Defined Benefit / Defined Contribution Retirement Plans
403b, 401k, 401a, Executive Benefit Plans
Budget preparation
Key Accomplishments
Communication Programs (Open Enrollment, On-line Enrollment, Benefit/Retirement Plan
booklets, Training Manuals, Human Resource Policies and Procedures, New Hire Orientation,
Employee Suggestion Program).
Designed and implemented benefit program which resulted in $1 million savings.
Instrumental in Retirement Plan design and communication transitioning from Defined
Benefit to Defined Contribution Plans, to meet financial goals and to increase employee
participation in 403b/401k retirement plans.
Created and implemented branding for benefits department which improved employee
awareness and enhanced benefit plan recognition.
Built a high performance benefit team which improved operations and efficiencies.
Redesigned New Hire Orientation Program for merger/acquisition that fostered
collaboration and reduced training and orientation time.
Dependent Eligibility Audits
Professional Experience
St. Francis Hospital and Medical Center, Hartford, CT 2006 to 10/2009Manager, Benefit Services
Designed, planned, implemented the Hospital s benefits and retirement program to meet
strategic and financial goals.
Developed and communicated all aspects of benefit programs for training, education,
creation of RFP s(Request for Proposals), executive management presentations, orientation
programs and budget proposals.
Managed staff of three Benefit Analysts servicing 4500 employees.
Responsible for administration and management of hospital Retirement Program - 401(k),
403(b), 401(a), Defined Contribution / Benefit Plan, and Executive Benefit Programs.
Validated plan compliance by administering audits, dependent eligibility audits, and 5500
filings.
Negotiated discounts and incorporated plan design changes and developed market-driven
benefit programs which enhanced job retention.
American Eagle Federal Credit Union
/E. Hartford, CT 20052006HRIS Administrator/HR Generalist
- Administered and communicated the Retirement Programs
consisting of a Defined Benefit and Defined Contribution (401k) program for employee staff
of 600. Communicated all aspects of the Retirement Programs including training,
educational materials and presentations which resulted in a higher employee participation
and employee satisfaction. Managed the HRIS system (iVantage by Spectrum) Reactivated New
England Regional iVantage User Group and voted Chair of User Group.
Chairperson for the Retirement Committee and the Employee Suggestion Committee as well as
Editor of the monthly Vision /Employee Newsletter and Your Idea Counts /Suggestion
Newsletter.
Managed Worker s Compensation Program.
ADVO, Inc
./Windsor, CT - 11/2002 to 8/2005Senior Benefit Specialist
- Administered all aspects of the benefit programs acting as a
benefit resource to management, vendors and employees. Coordinated functions for annual
Open Enrollment and monthly processing of benefit programs (3000 employee base). Developed
and analyzed benefit data for trends and budget forecasting. Created and conducted benefit
training for manager associates via online web casts, oral presentations and communication
materials which improved management training and reduced training expenses.
Benetemps, Inc
./Salem, NH - 5/2000 to 11/2002Benefits Consultant
/Project Management - Provided Benefit Consultant services to meet
client needs for temporary contracts. Assumed project management and support for Open
Enrollment with a 10,000-employee base for major insurance company. Coordinated efforts
with corporate management to design and implement processes and procedures for Open
Enrollment. Developed departmental processes to enhance the merging of Home Office and
Agent personnel. Created a Call-In Center for Open Enrollment and training program for
temporary personnel. Assignment lasted eight months.,
USI Consulting, Inc
., Glastonbury, CT 5/1998-10/1999Sr. Benefits Consultant/Team Leader
- Supervised team of five employees providing support
and consulting services for benefits i.e., FMLA, Cobra, Flexible Spending Accounts,
Welfare Plans which also incorporated administration Family Medical Leave and Worker s
Compensation and Disability Plans. Provided customer service/support to numerous clients
in designing benefit plans working in conjunction with legal services, communications,
software services, and benefit administration. Developed written policies and procedures
for department-wide effort to document and streamline business procedures as well as
training manuals.
Rockville General Hospital
/Rockville, CT 7/1983-5/1998Benefit Specialist/Human Resources
- Administered health and welfare plans, Tax-sheltered
Annuities, Money Match Plan, Tuition Assistance Program, New Employee Orientation, and
communication of benefit and retirement plans. Assisted in relevant policy design and
interpretation. Designed and implemented Employee Activities Program, Employee Recognition
Program and worked closely with management to support recruitment (advertising,
interviewing) and compensation (education, policy design) to meet financial goals.
Education and Professional Development
B.S
/General Studies - Eastern CT State University/Willimantic, CT
Business Administration
Major; Communications Minor
Hartford Graduate Center
/Hartford, CT
Non-Accredited Certificate Program - Health Care Benefits Mgmt.
Professional Affiliations
Current Member of the Human Resource Association of Central Connecticut (HRACC), an
affiliate of the Society for Human Resource Management (SHRM).
Skills Knowledge
Microsoft Office Suite / Word, Excel, Access, PowerPoint, Publisher, Outlook, and Project
2000m Spectrum/iVantage HRIS, ADP Payroll, Power Plus, Meditech, Peoplesoft HRIS/Payroll
systems.
167 Babcock Hill Rd. Ext., Coventry, CT 06238
***********@*******.***
/ C: 860-***-****
3
Gail Maloney
167 Babcock Hill Rd. Ext., Coventry, CT 06238
***********@*******.***
/ C: 860-***-****
(American Eagle Federal Credit Union
/E. Hartford, CT Continued)
Chairperson for the Retirement Committee and the Employee Suggestion Committee as well as
Editor of the monthly Vision /Employee Newsletter and Your Idea Counts /Suggestion
Newsletter. Managed Worker s Compensation Program.
ADVO, Inc
./Windsor, CT - 11/2002 to 8/2005Senior Benefit Specialist
- Administered all aspects of the benefit programs acting as a
benefit resource to management, vendors and employees. Coordinated functions for annual
Open Enrollment and monthly processing of benefit programs (3000 employee base). Developed
and analyzed benefit data for trends and budget forecasting. Created and conducted benefit
training for manager associates via online web casts, oral presentations and communication
materials which improved management training and reduced training expenses.
Benetemps, Inc
./Salem, NH - 5/2000 to 11/2002Benefits Consultant
/Project Management - Provided Benefit Consultant services to meet
client needs for temporary contracts. Assumed project management and support for Open
Enrollment with a 10,000-employee base for major insurance company. Coordinated efforts
with corporate management to design and implement processes and procedures for Open
Enrollment. Developed departmental processes to enhance the merging of Home Office and
Agent personnel. Created a Call-In Center for Open Enrollment and training program for
temporary personnel. Assignment lasted eight months.
USI Consulting, Inc
., Glastonbury, CT 5/1998-10/1999Sr. Benefits Consultant/Team Leader
- Supervised team of five employees providing support
and consulting services for benefits i.e., FMLA, Cobra, Flexible Spending Accounts,
Welfare Plans which also incorporated administration Family Medical Leave and Worker s
Compensation and Disability Plans. Provided customer service/support to numerous clients
in designing benefit plans working in conjunction with legal services, communications,
software services, and benefit administration. Developed written policies and procedures
for department-wide effort to document and streamline business procedures as well as
training manuals.
Rockville General Hospital
/Rockville, CT 7/1983-5/1998Benefit Specialist/Human Resources
- Administered health and welfare plans, Tax-sheltered
Annuities, Money Match Plan, Tuition Assistance Program, New Employee Orientation, and
communication of benefit and retirement plans. Assisted in relevant policy design and
interpretation. Designed and implemented Employee Activities Program, Employee Recognition
Program and worked closely with management to support recruitment (advertising,
interviewing) and compensation (education, policy design) to meet financial goals.
Education and Professional Development
B.S
/General Studies - Eastern CT State University/Willimantic, CT
Business Administration
Major; Communications Minor
Hartford Graduate Center
/Hartford, CT
Non-Accredited Certificate Program - Health Care Benefits Mgmt.
Professional Affiliations
Current Member of the Human Resource Association of Central Connecticut (HRACC), an
affiliate of the Society for Human Resource Management (SHRM).
Teresa Bolton
Vice President, Department of Legal Affairs
Saint Francis Hospital and Medical Center
114 Woodland Street
Hartford, CT 06105
*******@*************.***
Bill Husik
Executive Vice President and Actuary
Lockton Benefit Group
195 Scott Swamp Road, Suite 201
Farmington, CT 06032
******@*******.***
Jess Kupek
President and CEO
Saint Francdis HealthCare Partners
95 Woodland Street, 4th Floor
Hartford, CT 06105
******@*************.***
Gail Maloney
Gail Maloney
4
167 Babcock Hill Rd. Ext., Coventry, CT 06238
***********@*******.*** / C: 860-***-****
Letter
Of
Reference
Gail Maloney
5
References
167 Babcock Hill Rd. Ext., Coventry, CT 06238
***********@*******.*** / C: 860-***-****
Resume 2 References 4 Letter of Reference 5
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