Customer Service Manager
Resume:
Great personal assistant I have so many skills to apply for you (Tacoma)
Date: 2012-12-11, 2:21PM *********************@*****.***
Danielle M. Hickman
******************@*****.***
Profile
I am detailed person that has created a hard work ethic. I have experience in many different job fields; learning that customer service is one of my greatest strengths. I am very outgoing, love working with people, caring, and fun to be around. I am looking for a job that is willing to work with my school hours and I enjoy being at.
Experience
Cocktail Waitress: Silver Dollar Casino, Sea tac Wa. -2010 to 2011
I was the graveyard/swing shift waitress and pull tab attendant. I also training new employees, a bartender, worked extra hours and worked real hard as a food server.
Owner:TopNotch Extensions, Tacoma Wa. -2007 to current
I specialize in high end extensions and hair color; micro beads, fusion, shrink wraps, flat tips, strand by strand, eyelashes, makeup, and weaves. I also due perms, up dos, weddings and special events, foils, flat iron, ect.
Cocktail Waitress: Wizards Casino, Burien Wa. -2009 to 2010
Service customer work along with serving beverages and cocktails taking food orders in a casino environment. Cleaning and side work were a part of my everyday duties. Up-sale products to the customers, on call bartender, and graveyards.
Waitress: Great American Casino, Lakewood Wa. -2006 to 2007
I was a waitress in the restaurant and as a bartender.
Cocktail Waitress: Silver Dollar Casino, Tacoma Wa. -2004 to 2006
Waitress: Muckleshoot Casino, Auburn Wa. -2001 to 2003
Cashier: Texaco, Tacoma Wa. -1999 to 2001
Asst. Manager: Money Mart, Tacoma Wa. -1998 to 2001
Education
Evergreen State College: Tacoma, Wa. -2011 to 2013 BA Degree
Clover Park Tech. College: Lakewood Wa. -2009 to 2011 Human Service
Clover Park Tech. College: Lakewood Wa. -2006 to 2008 Hair stylist
Skills
I have skills in so many areas but mostly cocktail waitressing for the past 12 years. I have learned how be a bartender and pull tab host. Customer service is something that I enjoy doing and have the most experience. I also have done a lot of office work on computers, data entry, filing, phones, copy and fax. Handling and counting money is very natural to me, check cashing, western union are also strong points in my work history. I did a 9 month internship with MDC in a homeless housing program were I helped families get housing, learn family values and morals, and look for work or helped clients get into school. This internship is we're a lot of my office skills increased because I revised programs and paper work, client case management, propels, funding, and so much more. I own my own business in Hair Extensions and I am working on my plan to start my own hair salon in the near future.
Currently at Evergreen State College I am learning about how to do proper research for propels. Each quarter I am in a new group project were I have learned the proper methods to research and have found funding for each project. With a goal of working in housing, DSHS or SSI office in the future. I am learning more each day about environmental health and society that has opened my eyes to new ways of problem solving and critical thinking. The classes are about toxic chemicals, food, water and I have done research on foster youth, sex education, aging women, water systems for countries with no water, NW history, toxic chemicals in the public school system, and fast food. I am able to be given a task and finish it with out difficulties. Work well in a group or on a team. My long term goal is to become a professor at a college. Learning how do a multi media project and editing with proper filming is just a start for my next year in college.
If I was given the chance to be employed by you; I could show you what a great gain I would be to the company because I am loyal, hard working, dependable, focused, and a very quick learner with traits of easy going and easy to work with. I would be very grateful and over joyed to be a new asset.
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