Sales Customer Service

Steve Bowman

Email: ********@****-****.***

Address:

City: Boise

State: ID

Zip: 83704

Country: USA

Phone: 208-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Focused and dedicated insurance professional motivated to provide superior customer service and drive sales.

A total of 25 years experience in various aspects of personal insurance

Educational Background:

High School Dipolma from University of Maryland, College Park MD 1/2001 to 11/1985 (Business)

Job History / Details:

Summary

Focused and dedicated insurance professional motivated to provide superior customer service and drive sales.

A total of 25 years experience in various aspects of personal insurance

Highlights

Property and casualty products

Active Property and Casualty Insurance License

Excellent sales, management and communication skills

Accomplishments

As a Property and Casualty Specialist, achieved top new agent for the Western Territory, qualified for Summit Conference three times, top 10 percentage sales level countrywide.

As a Regional Sales Manager, qualified for several quarterly and annual sales bonuses by exceeding sales and staffing targets.

Experience

December 2004 to September 2012

MetLife Auto and Home Boise, ID

Regional Sales Manager

Hired and trained all sales staff/agents in Idaho.

Generated monthly and annual sales reports.

Created and directed sales team training and development programs.

Managed a regional sales staff of up to 12 agents.

June 2001 to January 2005

MetLife Auto and Home Salt Lake City, UT

Regional Sales Manager

See above.

Hired and trained 20 agents.

July 1994 to May 2001

MetLife Auto and Home Bothell, WA

Property and Casualty Specialist

Interviewed prospective clients to learn about their personal insurance needs.

Processed applications, payments, corrections, endorsements and cancellations.

Promoted agency products to customers in person, on the telephone and in writing.

Developed productive working relationships with car dealers, loan processors and other business partners in the community.

Promoted client retention through high-quality service and follow through.

Built a $700,000 book of business in four years

January 1990 to August 1994

Sea-Mountain Insurance Brokers Edmonds, WA

Personal Lines Manager

April 1986 to December 1989

Allstate Insurance Company Seattle, WA

Operations Manager

July 1978 to January 1986

US Army

Staff Sergeant

Education

University of Maryland College Park, MD

Bachelor of Arts Business

Graduated Dean's List, top 5 percentage

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