Customer Service High School
Resume:
Confidential User
Email: ********@***********.***
Address:
City: The Dalles
State: OR
Zip: 97058
Country: USA
Phone: 541-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Bilingual energetic office assistant with 3 years experience working in busy high stress positions, providing customer support to the greater Columbia Gorge area.
Educational Background:
High School Dipolma from The Dalles Wahtonka High School, The Dalles OR 1/2001 to 6/2006 (Office practice/ Spanish)
High School Dipolma from Us Career Institute, The Dalles OR 1/2001 to 12/2012
High School Dipolma from Columbia Gorge Community College, The Dalles OR 1/2001 to 12/2012
Job History / Details:
Summary
Bilingual energetic office assistant with 3 years experience working in busy high stress positions, providing customer support to the greater Columbia Gorge area.
Highlights
Fluent in Spanish and English
Quick learner
Self directed
Team Player
Friendly
Goal Oriented
Focused
Customer service expert
Detail oriented
Time management
Proficient with Microsoft programs such as Word, Outlook, and Power point.
Some experience with Excel but willing to learn more if need be.
Accomplishments
Promoted to Pharmacy Assistant after 9 months of employment.
Awarded customer service expert awards 2 times in one year for exceptional service.
Acknowledged for exceptional work in helping to put together The Dufur Threshing Bee program manual as a child.
Experience
12/11/2012 12:00:00 AM
February 2010 to May 2012
Bi-Mart Pharmacy The Dalles, Oregon
Pharmacy Assistant
Provided exemplary customer service to customers.
Called the face of the pharmacy in the since that I was the main communication between the pharmacy and the customer.
Maintained the front counter in a neat and organized fashion.
Made copies, sent faxes, and answered calls on multi-line system.
Cash handling. Interpreted Spanish and English when needed throughout the store.
August 2007 to March 2010
Krueger and Son Janitorial The Dalles, Oregon
Janitor
Worked as a sub contracted janitor to clean a Federal Government facility. Duties included cleaning restrooms, lunch rooms, and mechanic shops by dusting, sweeping, mopping, vacuuming, and sanitizing.
September 2007 to May 2009
Casa el Mirador The Dalles, Oregon
Hostess/ Cashier
Hostess: Greeted and seated customers, answered phones, cleaned buffet, helped bussers give chips and water to patrons.
Waitress: food service, food prep, and cleaned front of the house.
May 2005 to August 2007
Denny's The Dalles, Oregon
Hostess/ Waitress
Hostess: greeted and seated customers, charged tickets, gave water and cleaned menus.
Waitress: Food service, prep work, cash handling, front of house janitorial.
July 2002 to May 2006
Wahtonka and The Dalles Wahtonka High School The Dalles, Oregon
Office cadet as a student (worked for high school credits)
Served as messenger for the counseling office.
Sorted mail, answered phones, delivered messages, made copies, and faxed for the main office.
Filed paperwork, made copies for students, assisted other students in computer programs in the resource center.
Community Service
Summers of 1998-2000: Dufur Threshing Bee * Dufur City Hall. Selling advertisement spots for the Dufur Threshing Bee program manual.
2000-2003: Haven for Domestic Violence- opened up home and phone line as a safe house and 24 hour hot line for battered women and children.
2000-2005: Project ELLF and Toys for Tots- along with other members of the community collected, packaged, and distributed non-perishable food items and toys for the less fortunate in our community.
2012: helped organize a 5000 book sale in which part of the proceeds went to benefit the Kidney Foundation in honor of my grandfather, a kidney transplant recipient.
Education
2006 The Dalles Wahtonka High School The Dalles, Oregon
High School Diploma Office practice/ Spanish
Throughout Jr High and High School I always made it a point to take classes that I felt would benefit me in the future where it be office practice, resource center assistant, computers or office cadet.
Us Career Institute The Dalles, Oregon
none Medical Coding
This was an online/mail order course. The school was located back east but I was able to study from the comfort of my home. I was doing really good and had straight A's. Unfortunately, due to complications in my pregnancy I was unable to work and no longer could afford to attend this school.
Columbia Gorge Community College The Dalles, Oregon
Select One Spanish
I took a Spanish Course in order to improve my skills. I took the highest level available and was asked why I was there by the professor. I told her was there to learn and she told me I could teach the class.
Contact this candidate