Sales Manager
Resume:
Richard Arnold
Email: *********@********.***
Address: ***** ********* **
City: Eden Prairie
State: MN
Zip: 55347
Country: USA
Phone: 214-***-****
Skill Level: Experienced
Salary Range: $40,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
RICHARD J. ARNOLD
17598 Hackberry Court
Eden Prairie, MN 55347
*********@********.***
SUMMARY: A proven leader with exceptional communication, organizational and negotiating skills. Motivates associates to achieve high levels of productivity without sacrificing quality and morale. Experienced in areas of customer service, inventory and expense control, marketing, interviewing and training and development. Consistently exceeds both personal and professional goals. Able to manage multiple tasks efficiently.
PROFESSIONAL EXPERIENCE:
November/2009 - Santa Fe Auto Insurance Company-Dallas TX
Present Lead Property Damage Adjuster-Independent Contractor
aa Investigates claims against insurance for personal, casualty, property loss and damages.
aa Examines claim forms and other records to determine insurance coverage.
aa Consults police reports to determine liability.
aa Prepares reports of findings and negotiated settlement with claimants.
aa Analyzes information gathered by investigation and reported finding and recommendations.
aa Was promoted to lead over an eight-person adjuster team after 3 months. Responsible for supervisory support and ongoing claims processing training.
aa Consistently exceeds claim closing percentage goals mandated by the company.
1999-2009 Enterprise Leasing Co of DFW-Dallas, TX
Insurance Adjuster/Examiner/Investigator
aa Interviewed and corresponded with claimant and witnesses, consulted police reports and hospital records and inspected property damages to determine extent of liability.
aa Investigated and assessed damage to property.
aa Analyzed information gathered by investigation and reported findings and recommendations.
aa Negotiated claim settlements and recommended litigation when settlement could not be negotiated.
aa Interviewed and corresponded with agents and claimants to correct errors and omissions and to investigate questionable claims. Referred questionable claims to investigator and claims adjuster for investigation and settlement.
aa Consistently exceeded goals in collection percentages per billings and claim load status.
aa Worked with personnel to continually reinforce systems and processes to reduce losses to fleet (i.e.: non returnable rentals, stolen vehicles and damages to vehicles while not on rent)
aa Previously worked at the branch level, attaining Assistant Manager status. Primary responsibilities included training, sales and fleet control. Exceeded sales and revenue goals at each location worked.
1998-1999 Best Buy, Inc-Dallas, TX
Department Supervisor
aa Responsible for profitability as a manager of the Home Audio Department, which included the supervision of a 4 person staff with annual sales of approximately $750,000
1992-1998 Blockbuster Video, Inc-Dallas, TX Store Manager
aa Oversaw all facets of an operation, including maintaining profit and loss responsibility, preparing and managing an annual operating budget and hiring/training/supervising staff members.
aa Managed 4 different locations, supervising staffs between 5 to 10 employees with annual sales between $400,000-$500,000
aa Consistently exceeded sales and revenues goals with each store progression.
1991-1992 Tom Thumb Food Mart-Minneapolis, MN Store Manager
aa Managed convenience store responsibilities for hiring, training, ordering product and expense control.
aa Supervised a 5 person staff with annual sales of approximately $250,000
aa Increased sales by $20,000 over prior year.
1986-1991 Lifetouch Portrait Studios, Inc-Minneapolis, MN Maintenance Coordinator
aa Coordinated services related to painting, carpeting and fixture repair at more than 450 studios nationwide.
EDUCATION: Cardinal Stritch College
Bachelor of Science in Business Management-1992
LICENSE: Licensed as a property/casualty adjuster in the states of Texas, Oklahoma, New Mexico, South Carolina, Utah and Georgia
REFERENCES: Excellent references available upon request
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