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High School Customer Service

Location:
Davenport, IA
Posted:
December 14, 2012

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Resume:

Confidential User

Email: *********@********.***

Address: Address Withheld

City: Davenport

State: IA

Zip: 52806

Country: USA

Phone: 563-***-****

Skill Level: Entry

Salary Range: $20,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

FAITH J STOCKDALE

*********@********.***

Professional Summary

I have 8 years of experience, including as a Volunteer, as a Nanny and as a Janitor in industries including Health Services, Membership Organizations and Educational Services. Most recently, I have been working as a Volunteer at Genesis Medical Center from June 2006 to December 2012. My skills and experiences include: Medical Terminology, Database Administration, Materials Management, and Microsoft Office. I hold a Bachelors degree in Literature from Northwestern College and have a High School Diploma from North High School.

Education and Professional Development

2010 Northwestern College, Orange City, Iowa

Bachelors: Literature

2006 North High School, Iowa

High School Diploma

Professional Experience

Volunteer June 2006 to Present

Genesis Medical Center, Davenport, IA

Filed correspondence and records. Added new material to file records. Performed general office duties, such as typing, operating office machines and sorting mail. Retrieved old files as requested. Determined how and where information should be filed. Demonstrated strong attention to detail. Scanned documents. Proficient in MS Office. Displayed excellent customer service skills. Projected professional demeanor at all times. Printed and labeled files. Prepared and mailed correspondence.

Nanny June 2011 to Aug. 2012

Mark Schaedig, Davenport, IA

Cared for children while their guardians were elsewhere. Contributed to a safe, healthy home environment for a child's development. Provided affection and attention to charges. Cared for children by playing, talking, and interacting with them. Targeted activities to the appropriate ages. Played indoors and outdoors. Observed children's daily needs, including bed times. Provided homework help. Kept calm and alert during stressful situations. Developed positive relationships with guardians and friends. Reported to guardians on children's' behavior, activities, and health. Observed children's general well-being.

Janitor May 2011 to Dec. 2011

Prince of Peace Lutheran Church, Davenport, IA

Kept interior and exterior property clean and orderly. Performed heavy cleaning duties such as cleaning floors, washing glass, removing rubbish. Maintained restrooms. Gathered and disposed of trash. Maintained floors and carpets. Used prescribed solutions to clean windows. Followed procedures for using chemical cleaners. Complied with all regulations and corporate custodial guidelines. Adhered to all environmental, safety and health regulations. Used hand and power tools such as vacuum cleaners, mops.

Archival Assistant Aug. 2009 to Dec. 2010

Northwestern College, Orange City, IA

Knowledge sets include: Microsoft Access, Microsoft Word Organize archival records and develop classification systems to facilitate access to archival materials. Create and maintain accessible, retrievable computer archives and databases, incorporating current advances in electric information storage technology. Prepare archival records, such as document descriptions, to allow easy access to information. Preserve records, documents, and objects, copying records to film, videotape, audiotape, disk, or computer formats as necessary. Research and record the origins and historical significance of archival materials.

Volunteer Jan. 2005 to June 2006

North High School, Davenport, IA

Re-shelved and organized books

Prepared books for labeling

Completed projects and tasks as assigned

Knowledge sets include: Labeling, Microsoft Word, Material Handling, Inventory

Technical or Computer Skills

Access, Computer Literate, Data Entry, E-Mail, EXCEL, General Office, Internet Knowledgeable, Janitorial / Cleaning, Medical Terminology, Microsoft Word, Power Point, Typing, Windows, Copy, Database Administration, Materials Management, Research, Power Tools, Safety, Attention to Detail, Microsoft Mail, Microsoft Office, Office Equipment, Inventory Management



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