Customer Service Sales

Shari Darrow

Email: *********@********.***

Address: ** **** ********

City: Newnan

State: GA

Zip: 30265

Country: USA

Phone: 404-***-****

Skill Level: Experienced

Salary Range: $38,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Shari Darrow

50 Pine Crescent, Newnan GA 30265

Home: 770-***-**** - Cell 404-***-****: *********@********.***

Summary

Human Resources Generalist, recruiting and staffing professional with diverse experience in a variety of industries including medical, distribution, flexible staffing and manufacturing. Primary strengths in the areas of:

* Excellent interpersonal/customer service skills

* Excellent written and verbal communication skills

* Strong attention to detail

* Proven ability to work independently and multi-task

* Ability to handle multiple projects

* Possess strong business ethics and confidentiality

Professional Experience

Staffing Coordinator

Delta Homecare - Newnan, GA August 2012 - Present

* Coordinate between the Clients and Aides to provide home care services on time

* Responsible for sending, tracking and assuring timelessness/accuracy of all communications to Case Managers

* Recruiting and hiring Aides to provide outstanding service in Client`s homes

HR Systems Administrator

Yamaha Motor Manufacturing - Newnan, GA 2008 - 2009

* Served as a key member on the Ulti-Pro software control team

* Implemented changes and maintained records of all committee decisions

* Acted as first level support of Ulti-Pro inquiries and issues, managing them to resolution

* Managed user set up and administration, ensuring that users have the appropriate access rights

* Assisted with the roll out of Ulti-Pro, participating in both group training sessions and one on one

* Audited weekly payroll information prior to exporting to payroll department and ADP.

* Assisted with auditing records/data to ensure that data gaps were minimized

* Reconciled and corrected payroll and/or time and attendance

Staffing Coordinator

Yamaha Motor Manufacturing - Newnan, GA 2007-2008

* Responsible for all recruitment activities for hourly manufacturing associates. Accepted applications from various sources (in person, online, job fairs, advertisements), prescreened all candidates

* Supported salaried recruiting and hiring with applicant tracking, job positing and interview processes

* Scheduled and organized all candidate interviews with human resources, supervisors and department managers

* Researched and verified work history, educational background, criminal backgrounds and references

* Maintained and organized candidate database information and recruiting files

* Provided basic support for other related HR functions, as necessary

Staffing Agent

Randstad Work Solutions - Newnan, GA 2005-2007

* Effectively recruited, interviewed, retained, coached and developed talent by understanding their needs and assisting them with meeting their professional goals

* Worked with clients and talent to identify employment needs and priorities to offer innovative and creative employment solutions

* Marketed talent`s skills and client`s needs in order to make the best match for both

* Responsible for both sales and superior service for all aspects of the client/talent relationships

* Built and managed consultative relationships with clients to sell Randstad`s staffing solutions

* Worked with a unit partner to effectively manage the profitability of our business including volume, pricing and management of days sales outstanding

* Contributed administratively to the smooth running of daily branch operations

Financial Manager

Bonar Floors - Newnan, GA 1994-2002

* Processed and issued subsidiary month end and year-end financial statements and analyses to UK Corporate office

* Responsible for daily bookkeeping duties including accounts receivable and accounts payable

* Maintained human resource files and coordinated payroll with head office.

* Coordinated import and domestic inventory to provide timely and effective service for base of approximately 1000 customers throughout the U.S., Canada and Mexico.

* Designed and implemented customized order system to manage sales and inventory data for all product lines.

* Coordinated and implemented relocation of U.S. based sales office from Chicago to Atlanta.

* Executive Assistant to the National Sales Manager

* Managed office staff of 5 employees to provide administrative support and customer service for U.S. sales team and clients

Education

Eastern Illinois University, Charleston, IL

Bachelor of Science - Finance 1991

Computer Skills

Intermediate Microsoft Word & Excel, Peoplesoft, UltiPro, Quickbooks Pro, Lotus Notes

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