Sales Customer Service

April Scott

Email: *********@********.***

Address: **** ***** **** ****

City: Laurel

State: MD

Zip: 20724

Country: USA

Phone: 301-***-****

Skill Level: Director

Salary Range: $200,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

APRIL SCOTT

8614 Jacks Reef Road * Laurel, Maryland 20724 * *********@********.*** * 301-***-****

SALES EXECUTIVE ACCOUNT MANAGER

Strategic Partnerships * Business Development * Channel Sales

Highly accomplished Sales professional with extensive experience selling into large Commercial Accounts Nationwide as well as the Government sector. Primarily have sold CRM/Database solutions with business intelligence components within each software platform. Excellent communicator with strong technical skills; able to forge lasting business alliances with technology organizations. Strategic thinker with broad technology industry experience, reliably enhancing the bottom line.

CORE COMPETENCIES

* Innovative Leadership

* Team Building / Training

* Strategic Planning * Relationship Development

* Management Methodologies

* Sales Cycle Management * Sales Penetration

* Growth / Retention Strategies

* Industry / Competitor Analysis

PROFESSIONAL EXPERIENCE

AMBROSE EMPLOYER GROUP - Alexandria, Virginia

Vice President of Sales, 6/2011 to Present

Sell PEO services such as payroll processing, healthcare benefits, and human resources administrations; create proposals and win contracts through providing exceptional presentations. Territory consist of MD,DC, and VA. Network with business partners to develop pipeline, create leads, and expand account base; utilize Salesforce to compile and report metrics. Create forecasts, identify targets Key Achievements:

Based on superb sales achievements and dedication to exceeding goals, selected to single-handedly manage three-state territory. This was a 2 month interviewing process and out of 10 applicants was chosen to manage DC,VA, and MD

Held instrumental role defining Govt. Contracting industry within DC area.

Secured highest number of proposals amongst colleagues; slated to outperform peers while driving significant revenue increases.

Sales cycle is 1 year in duration on average and have secured deals within 3 months on average.

ORACLE - Reston, Virginia

Government Sales Executive, 8/2010 to 6/2011

Sold IT training that went along with Oracle database, PeopleSoft, and Sun Microsystems with state and local government account contracts as well as public and private universities to enhance bottom line and increase revenue growth. Implemented strategic sales programs including weekly calls and interactions, personal meetings, and sales presentations geared toward offering features and benefits of proprietary hardware and software products and related end-user training services. Interacted with high-ranking executives including CTOs, VPs of Technology, and other key decision makers with government agencies. Maintained account details, contact logs, and managed contract details; updated weekly / monthly forecasts and reported business transactions. Key Achievements:

Ranked as #1 Sales Executive out of 14 (12/2010) and increased territory sales by 15.

Secured multiple high-value contracts with leading agencies and institutions including $100K contract with each Butler University, City of Cincinnati, and the University of Akron.

Sales Quota annually was 1.4 million and achieved 2.2 million in sales. Sales cycle was 6 months long.

Oversaw administration of training plans to state agencies across Ohio, Michigan, and Indiana.

Suggested and implemented regular dialogue with manager to maintain open lines of communication.

Leveraged excellent business development and strategic client outreach skills to attain referrals from current clients.

BNA SOFTWARE - Arlington, Virginia

Sales Executive, 2008 to 2010

Sold bonus depreciation software for fixed assets nationwide; held full accountability for end-to-end management of long and complex sales cycles. Planned and executed sales strategy to build prospect base and increase market traction; conducted extensive cold contact and relationship development with 60+ prospects daily. Performed customer consultations and demonstrations for proprietary software as a service (SaaS) fixed asset management suite. Maintained prospect / client information in Salesforce.com and RADAR; analyzed data to ensure on-target sales closings. Orchestrated hand-off of new clients to Account Manager. Key Achievements:

Conceived and implemented an effective from-scratch sales methodology incorporating detailed target analytics to bolster revenue stream and increase new sales by 55% in first year.

Penetrated and secured relationships with major accounts, including JPMorgan Chase, Hertz, and SAC Capital as well as CSC, a $3M account recognized as the largest in company history.

Sales quota was expected to be 3 million and achieved 5 million in sales revenue. Sales cycle on average was 6 months in duration.

AZIMUTH FULLSCREEN PUBLICATIONS - Columbia, Maryland

Vice President of Sales, 2005 to 2008

Sold proprietary marketing software which used various forms of media including Flash, print, video, and audio nationwide as well as Europe. Assembled and led team sales operations, marketing, new business development, account management, and training, as well as administration functions including billing, commissions, and customer service. Established corporate vision and position products / sales strategies to achieve goal alignment for consistent branding and messaging. Forged high-level customer relationships and directed proposal activities. Key Achievements:

Devised and executed strategies that grew annual revenue from scratch to $1M within 30 months

Sales cycle was 3months on average. Obtained first deal with Abercrombie in 72 hours.

Captured accounts with National Geographic, Nature Conservancy, the Los Angeles Lakers, and the United States Tennis Association.

Created training manual complete with sales scripts and strategies to overcome common objections that transformed non-technical professionals into knowledgeable technical sales associates.

BIGDOUGH.COM - Bethesda, Maryland

Sales Consultant, 2001 to 2005

Sold CRM/SaaS Institutional buyside, sellside, and financial press database to CFOs and VPs of Investor Relations Nationwide. Formulated strategies to advance financial marketing systems to enable client increase in institutional buy-side, sell-side, and financial press contracts. Conducted in-depth market research and analysis to identify prospective clients and their financial strength across key markets in North America and Europe. Prepared and delivered sales proposals. Coordinated account management and problem resolution to ensure account retention. Key Achievements:

Instituted robust sales cycle management road map in conjunction with sales restructuring solution that galvanized performance and profitability; roadmap later adopted enterprise-wide.

Annual sales quota was $500,000 and achieved 1million. Average sales cycle was 3 months.

Earned accolades as corporate Top Sales Performer for doubling revenue targets all 4 years.

Clients included Large Commercial companies such as Harken Energy, Shell Oil and Gas, Halliburtan, and Wydham Hotels.

ARBROS COMMUNICATIONS, INC. - Washington, D.C.

Senior Account Manager, 2000 to 2001

Sold local/long-distance voice and data solutions to new sectors, including computer training organizations, healthcare providers, and employment staffing firms. Identified and qualified account prospects. Oversaw territory, time, and account management activities. Key Achievement:

Engaged C-level client executives to deliver sales presentations, which fueled revenue growth and resulted in achieving #2 sales team ranking out of 10.

Sales quota was $40,000 per month in new business and achieved $60,000 per month.

CALIBER LEARNING NETWORK - Baltimore, Maryland

Senior Account Manager, 1999 to 2000

Sold and managed computer-based training facilities and e-learning applications Nationwide. Executed sales, marketing, and customer service strategies. Leveraged banking, financial services, government, and educational sector knowledge in conjunction with technical aptitude to advise clients through solution implementation life cycle. Key Achievements:

Directly sold and Managed $3M portfolio including Oracle, Lockheed Martin, Unisys, Dow Jones, and Deloitte Consulting.

Expanded sales scope to underserved markets, which helped capture up to $400K in monthly sales on $60K goal. Honored by senior leadership for sales excellence with Caliber Sales Superstar Award.

~ Additional experience as Account Executive with Protocall Communications in Baltimore, Maryland (1997 to 1998); surpassed monthly quotas by 25%+ ~

EDUCATION AND PROFESSIONAL DEVELOPMENT

Master of Science in Finance College for Financial Planning, Denver, Colorado

Bachelor of Arts in Psychology BOWIE STATE UNIVERSITY, Bowie, Maryland

John Costigan Sales Training, 11/2010

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