Sales Manager

Douglas Sernka

Email: *********@********.***

Address: **** ******** **.

City: Lutz

State: FL

Zip: 33549

Country: USA

Phone: 813-***-****

Skill Level: Management

Salary Range: $50,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

Douglas R. Sernka

2409 Burlwood Drive * Lutz, Florida 33549 * 813-***-**** * 813-***-**** * Email Address: *********@********.***

Leverages District / Regional Growth through effective Staffing, Retention, and Development Initiatives

Highly-skilled, resourceful and dynamic professional, offering solid credentials and strengths in branch and operational management, district and regional operations, and full service staffing/on-demand labor. Demonstrates professional logic to identify the strengths and weaknesses of solutions or processes. Qualified and resourceful with the ability to drive business development, identify and recruit successful candidates, present solutions, and resolve conflicts. Reputation for consistently exceeding the most challenging goals with unequaled success; reengineers business processes and streamlines operations to maximize internal efficiency.

* Company/Operations Development

* Leadership, Motivation, Teamwork

* Business Development/Marketing

* Project and Program Management* Sourcing, Interviewing and Recruitment

* Employee Training & Staff Development

* Communication and Interpersonal Skills

* Strategic Business Planning/Consulting* Construction, Marine, & Industrial

* Compliance Management/Analysis

* Continuous Improvement Initiatives

* Profit Optimization & Cost ControlPROFESSIONAL EXPERIENCE

Branch Manager, Trillium Marine / Construction, Tampa Bay, Florida 2011 to 2012

Supervised the daily operations of the marine and construction company; initiated marketing strategies, identified, secured and retained top talent, maintained profit and loss statements, led sales initiatives, and ensured branch profitability. Coordinated the launch and management of the successful branch and drove company development through the implementation of advertising, marketing, and sales strategies.

* Led the company to exceeding projected goals by over 40%; instrumental in the launch, operations, and supervision of the branch; coordinated daily workflows and prioritized any tasks

Area Director of Operations, Labor Finders, St. Petersburg, Florida 2010 (2002)

Managed the day-to-day operations of branch personnel, production, development, and recruitment; sourced and retained top talent, supervised and developed teams, and coordinated production activities. Led development programs to maximize the potential of the employees and drive employee productivity.

* Successfully increased sales by 40+% within only one month and drove the growth of the client base by over 20%; improved customer satisfaction and spearheaded initiatives and project duties

* Promoted throughout tenure with Labor Finders for exceptional internal contributions and achievements; assumed positions of increasing responsibilities and exceeded any set expectations

Branch Manager and Agent, Labor Finders, Tampa, Florida 2002 to 2010

Directed the regional and branch operations of the company; coordinated new recruitment and sourcing initiatives, maintained budgets, managed administrative activities, and led projects. Supervised, motivated, mentored, and evaluated employees and facilitated training programs to maximize the productivity and potential of teams; planned and coordinated workflow and delegated staff assignments.

* Increased overall sales from $6,000 to $125,000 per week and maintained continual growth within the branch; rebuilt services and value commitments throughout tenure and improved satisfaction

* Recipient of the `Manager of the Year` award (2005/2006/2007) and `Certificate of Achievement` award for sales; led the branch to ranking in the top 10 nationwide and achieved `Chairman`s Club` status

* Achieved the Top 20 Offices and Presidents Club distinction for $2,000,000 in annual sales in 2008

Branch and Operations Manager, Labor Ready, Incorporated, Tampa, Florida 1999 to 2002

Developed and implemented strategic marketing campaigns to increase brand identity and sales; analyzed internal requirements and implemented programs/processes to drive growth and development.

* Drove a $300,000+ revenue/sales increase and exceeded projects and budget projections by 4.5%; maintained 30+% margins per year and achieved the `District Branch of the Quarter` award in 2001

* Successfully reengineered the brand operations within the first year of employment, resulting in a significant increase in overall sales and profitability; led the rebuild and re-launch of operations

Branch Manager, Republic Industries - Car Temps USA, Tampa / Spring Hill, Florida 1998 to 1999

Oversaw the daily operational activities of the branch; managed and maintained budgets, handled accounts payables and receivables, monitored inventory control, directed fleets, led claims training, and directed reporting activities. Supervised and mentored employees and facilitated staff training programs.

* Increased the company`s fleet size by 10%, resulting in an increase in productivity and revenues and identified and resolved complex accounts receivables errors; led internal collections activities

Operations and Human Resources Manager, SunState Office Equipment, Tampa, Florida 1996 to 1998

Coordinated and directed the daily operational activities of the office equipment company; planned and delegated workflows and prioritized assignments. Managed the human resources operations; prepared and maintained employee files, processed staff payroll and administered disciplinary action and benefits.

* Expanded the office facility from 1,400 square feet to 4,800 square feet, resulting in a significant increase in sales and revenue; successfully increased monthly billing from $18,000 to over $50,000

* Screened, interviewed, hired, developed, and retained new, qualified and successful employment candidates and supervised, motivated, mentored, evaluated and trained departmental employees

Professional Development Training and Education

* Core Coursework in Business Administration and Marketing, Ferris State University

Douglas R. Sernka, Page 2 of 2

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