Customer Service Administrative Assistant
Resume:
Anne Middleton
Email: *********@********.***
Address: **** ******** ****
City: Malvern
State: PA
Zip: 19355
Country: USA
Phone: 610-***-****
Skill Level: Experienced
Salary Range: $26,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Anne E. Middleton
1203 Raintree Lane
Malvern, PA 19355
*********@********.***
Background Summary
An administrative assistant and Customer Service employee with over 20 years experience in a variety of industries. Personal attributes include very conscientious work habits, exceptional organization skills, ability to multi-task and a self-starter who works well both independently and as a member of a team.
EMPLOYMENT
Wegmans Markets Malvern, PA April 2012 - October 2012
Customer Service in Natures Market. Provide customer service to customers shopping in the Organic Department. Arrange displays and stock products as needed.
Vineyard 48 Cutchogue NY 2010 - 2011
Manager of The Little Cigar Store Order inventory and arrange displays of cigars so they were attractive to customers. Maintain correct settings on humidor. Open the register in the morning with a bank and close and account for all transactions at the end of the day. Give information to customers and explain the differences and varieties of the product we provided. Help organize and plan special events. Provide polite and friendly customer service to anyone who entered the store.
Whole Foods Markets Princeton, NJ 2008 -2010
Training Specialist/Customer Service Agent. Practice the highest standards in Customer Service by greeting customers, asking them if they found everything they were looking for and efficiently processing their order.
Train new Team Members on the register and introduce them to the standards of Whole Foods Market.
Participate in the coordination of special events such as fund raising for the Whole Planet Foundation.
Adecco Temporary Staffing Agency Princeton, NJ 2003 -2006
Administrative Assistant at Bristol Myers Squibb, responsible for supporting consultants working on a special projects. My duties included scheduling video and teleconference meetings, maintaining the project Net Calendar account, expenses, group e-mail lists, phone mail lists, ordering supplies and service orders through SAP.
Utrecht Art Supply Cranbury, NJ 1999-2003
Customer Service Call Center Agent. Handled incoming calls in a busy call center environment. Gave product information and answered technical questions regarding the company's extensive line of art supplies. Processed orders and expedited shipment of those orders.
EDUCATION
University of Pennsylvania, Philadelphia, PA. BA Sociology/Art History 1971-1975
Drexel University, Philadelphia, PA. Completed one year of pre-grad school in Fine Art 1981
Chubb Institute of Technology, South Brunswick, NJ. Microsoft Office Certificate
TRAVEL INDUSTRY EXPERIENCE
American Airlines, JFK, Jamaica, NY - Flight Attendant 1976
TWA Philadelphia, PA - Customer Service Agent in Call Center 1977
US Airways, Philadelphia, PA - Customer Service Agent at Philadelphia Airport 1989
Apple Vacations, Newtown Square, PA - Customer Service/Sales Agent Apple Vacations, Newtown Square, PA
1991 - 1992
Contact this candidate