Customer Service Sales

Darren Ryle

Email: *********@********.***

Address: *** **** **.

City: Mooresville

State: NC

Zip: 28115

Country: USA

Phone: 407-***-****

Skill Level: Experienced

Salary Range: $75,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

PROFESSIONAL PROFILE

* Audiovisual professional with more than 15 years of serving Fortune 500 clients*, creating hallmark corporate events and experiential environments. (*Darden Restaurants, Marriott, Unum, Hewlett-Packard, Walt Disney)

AREAS OF EXPERTISE

* Audiovisual event technical system design & experience creation engineering.

* Customer coordination and hand-holding.

* Sales - contract negotiation, budgeting, schedule/planning, training & teambuilding.

* Project financial management to meet client and venue expectations.

EDUCATION

* BBA, Stetson University, DeLand, FL.

* Currently studying for the CTS exam. Expected completion: January 2013

PROFESSIONAL BACKGROUND

FOCUS AREA

Consult, plan, organize and manage the audiovisual needs of clients for long term or short term use.

This includes: evaluating client needs, designing appropriate systems, monitoring projects to ensure quality results and client satisfaction with each and every project while cultivating long-term client/vendor relationships.

HIGHLIGHTS

* Project Coordinated Universal Studio`s Terminator II3D attraction & Experience Music Project ($6+ million).

* Joint Patent holder: Apparatus for the creation of a desirable acoustical virtual reality.

* #1 Sales Representative with a single monthly revenue exceeding $788,000. (73,000 sq.ft. venue)

* Listed among the top 20 Highest Grossing National Resorts Monthly, 10 times in 6 years. (700 US resorts)

* Averaging $2.2 million annually of commissionable revenue over the past 6 years.

* Surpassing annual sales goal by an average of 35% over the past 6 years.

ACHIEVEMENT LINKS

Transitions Optical Award Winning Event: http://www.lightingandsoundamerica.com/news/story.asp

ID=LM8G1F

Historic Widescreen: http://www.youtube.com/watch

v=DCSDOorkB5M

Acoustical Patent: http://patents.justia.com/2000/06075868.html

PROFESSIONAL EXPERIENCE

* PSAV Senior Sales Manager Feb 2006 - Present

Orlando, FL Identify client needs, design system

Educate client, negotiate pricing

Create long-term relationships

Close the sale, service the sale

Maintain client relationships

* Audio Consulting & Engineering Business Owner May 1998 - Dec 2008

Deltona, FL Consultative system design and sell

Purchase, install, test, adjust, and train

Trouble shoot, repair & phone support

Manage all financial aspects

* Soundelux Showorks Project Coordinator Oct 1998 - Jun 2001

Orlando, FL Facilitate install team logistics

Equipment research for engineers

Compile equipment specs for client manual

Responsible for monetary tracking of project expenses

Create targeted marketing material

* BSG Laboratories Product Development Sep 1993 - Oct 1998

DeLand, FL Audio system design and installation

Product documentation using AutoCAD

Create schematics & wiring diagrams

Product research & development

Customer service and technical support

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