High School Specialist
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Collections Specialist (San Juan)
Fecha: 2012-11-11, 6:42PM AST
Contestar a: *****.****.******@*****.***
Mayra Cruz Flores
3015 Perry Ave
Apt 5-A
Bronx, New York, 10458
*****.****.******@*****.***
Payment Solutions 8/2010- 2/2012
Recovery Agent
Collector of a check guarantee company
Work on my on que, receiving new business every day.
Managing accts utilizing negotiation skills, but always getting full balance.
Following FDCPA Laws, Skip tracing. Taking incoming calls as making 100 + calls per day
Patenaude & Felix,A.P.C. 5/2010- 8/2010
Legal Account Representative
Collection of various financial papers (credit cards, bank loans).
Making negotiations before sending accts to legal. Following legal procedures.
Working most of the time on a predicted dialer.
Maddocks Collection Service 1/2009- 4/2010
Collections Specialist Supervisor
Managing accts, outbound and incoming calls
Manage collection floor, gave training on FDCPA
Help collectors manage accts, given T/O's
Help customers with payment arrangements, disputes, settlement offers
Updated credit reports, Follow all FDCPA laws and company policy
IntelliChoice Mortgage Services 10/2008- 2/2009
Loan modification department
Gather info from customers in order to qualify them for a loan modification
Modification, credit rating and paying down debt.
Community Mortgage Solutions 4/2006- 9/2008
Bilingual Loan Coordinator
Advising potential borrowers regarding appropriate loan programs and processes.
Creating and executing a business plan
Performing ongoing account analysis and lead conversation
Obtaining credit documentation.
As a direct liaison with a collection agency.
HSBC, 10/2005- 3/2006
Collection Specialist
Worked last stage accts, making settlements offers.
Actively worked at maintaining an on going relationship with the customer for HSBC.
Consider accts as first party contact.
Follow FDCPA laws, making more than 100 calls per day.
California Recovery Bureau 12/2004- 9/2005
Collection Specialist
Working on medical accts and car deficiency
Meeting all expectations and reaching goal every month.
Sagres Company 5/2003- 10/2004
Collections Specialist
Worked on multiple types of collection, from credit cards to mortgage.
Ability to negotiate payments and settlements.
Full skip tracing.
Follow FDCPA Laws.
EDUCATION
Colegio Sagrado Corazon
Santurce, Puerto Rico
High School Diploma
1978- General studies
University of Puerto Rico, 1984
Rio Piedras, Puerto Rico
BA, Political Science
Academia Policia Puerto Rico
Associated Degree: Criminal Justice
Police Officer, 1995- 2000
LANGUAGES
Fluent in English and Spanish
Localizaci n: San Juanpuedes contactar al due o del anuncio si estas ofreciendo empleo o eres responsable de contrataci nSolo empresas. Si eres un intermediario no contactes al anunciante, por favor.puedes contactar al due o del anuncio con servicios o intereses comerciales
ID del anuncio:340-***-****
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