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Sales Representative Customer Service

Location:
Shreveport, LA
Posted:
December 12, 2012

Contact this candidate

Resume:

Durell Sanders

Email: abp7vo@r.postjobfree.com

Address:

City: Shreveport

State: LA

Zip: 71118

Country: USA

Phone: 318-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Talented production and sales representative skilled at balancing customer needs and company demands. Seeking a position in a environment that will utilize my strong people skills, computer knowledge, transportation, organizational and manufacturing business experience.

Educational Background:

High School Dipolma from Louisiana State University, Shreveport LA 1/2001 to 3/2003 (Industrial Technology/ Business Sales)

High School Dipolma from Southwood High School, Shreveport LA 1/2001 to 12/2012

Job History / Details:

Summary

Talented production and sales representative skilled at balancing customer needs and company demands. Seeking a position in a environment that will utilize my strong people skills, computer knowledge, transportation, organizational and manufacturing business experience.

Highlights

Over eight years DOT driving experience

Superior communication skills while speaking with truth and candor

Ability to lift heavy objects

Class D drivers license and a flawless driving record

Merchandising and product management

Operation of Route Sales truck including loading and unloading

Outstanding organizational skills demonstrated by the ability to handle multiple priorities, problem solve, and meet deadlines or targets

Inventory and cash management

Cheerful and energetic

Advanced mathematical aptitude

The ability to excel in any weather elements

Flexible scheduling

Enthused with early work-shifts (exp: 3am start times...etc)

HH4 software proficient

Accomplishments

Winner of the "Herman Lays Award" in 2006 and 2012

Achieved daily sales targets and business growth PPY10 percentage

Effectively built loyal and long-term relationships with customers while achieving all individual sales goals.

Experience

February 2006 to December 2012

Frito Lay Shreveport, LA

Route Sales Representative

Responsible for the acknowledging of manifests

Achieved daily sales targets and business growth 10 percentage

Worked effectively and safely within a team environment

Planned for weekly and period sales execution based on account opportunities, upcoming promotions, Customer Annual Plans(CAPs)

Exercised sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction

Informed customers about sales and promotions in a friendly and engaging manner.

Processed up to 8-12 customer orders and deliveries per day.

Fielded an average of 8 customer service calls per day.

Safely operated a DOT Route Sales truck including loading and unloading in any weather elements

July 2004 to January 2006

Lowe's Home Improvement Shreveport, LA

Sales Representative/ Team Leader/ DOT Delivery Driver

Had many roles within the company. I was a sales representative and team leader in building materials, then quickly transitioned to a truck driver delivering merchandise to customer's homes and helping with installation.

Recommended and helped customers select merchandise based on their needs.

Trained new employees on company customer service policies and service level standards.

Responsible for filling out daily VCR's and grid logs

Operated company equipment (delivery truck, forklift, etc with safe driving practices and conduct

January 2004 to June 2004

A.G. Simpson Automotive Shreveport, LA

Bumper Assembler/ Headliner Builder/ Exhaust Sequencer

Built and sequenced 130 to 500 bumpers per 8 hr shift

Built up to 490 headliners per 8 hr shift

Sequenced over 500 exhaust per 8 hr shift

Responsible for counting and recording inventory.

Maintained a clean and sanitized work environment

July 2003 to January 2004

Penzoil Company(Packaging Plant) Shreveport, LA

Production Line Operator/ Warehouse Operator and 2nd shift supervisor

Responsible for production of 12-15,000 cases of motor oil per 8 hr shift

Loaded and unloaded trucks

Operated forklifts

supervised the 2nd shift

Managed wide variety of service's and administrative tasks to resolve issues quickly and efficiently.

Education

Louisiana State University Shreveport, LA

Industrial Technology/ Business Sales

Three years of college, no degree obtained.

2003 Southwood High School Shreveport, LA

High School Diploma



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