Customer Service Human Resources

Confidential User

Email: ********@************.***

Address:

City: Spring Lake

State: NC

Zip: 28390

Country: USA

Phone: 910-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To obtain a position in a business by providing support utilizing effective communication skills, providing insight and skills obtained in my years of experience.

Educational Background:

High School Dipolma from Lake Worth High School, Lake Worth TX 1/2001 to 5/1998 (General)

Job History / Details:

Summary

To obtain a position in a business by providing support utilizing effective communication skills, providing insight and skills obtained in my years of experience.

Highlights

Active government TS/SCI security clearance

Excellent planning, administrative, organization, customer service and communication skills

Manage multiple tasks simultaneously; punctual, dependable and decisive oriented

Polished and skillful Human Resources professional with extensive research skills

Proficient in Microsoft Word, Excel, PowerPoint, Vista, databases, and Outlook

Exceptional interpersonal skills with all levels of staff and management

Able to establish and maintain personnel records and report documentations

Experienced in mentoring, directing, and supervising employees

Accomplishments

Operations

Collaborated with other companies to ensure smooth work flow and efficient organization operations.

Accountable for all operations of busy office, including promotions and reductions, accountability of personnel duty status, and record updates

Planned monthly administrative meetings

Scheduling

Facilitated in-processing of new employees by, answering questions and processing paperwork.

Demonstrated proficiencies in telephone, e-mail, fax, digital scanners and front-desk reception within high-volume environment.

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Experience

April 2010 to Current

319th Military Intelligence Battalion Fort Bragg, North Carolina

HUMAN RESOURCE PROMOTION CLERK

Prepare, update and distribute human resources reports, documents, bulletins. Maintain a variety of records, logs, files, and computer databases; operate workstation PC and related peripheral equipment, utilizing either standard or special word, data and database processing application packages.

Coordinated and conducted monthly promotions boards for eligible personnel. Track and report supporting documents using several Army systems. Accounted for and distributed monthly management reports. Reviewed reports for errors and consolidated for submission to higher headquarters.

March 2007 to March 2010

HHC XVIII Airborne Corps Fort Bragg, North Carolina/ Iraq

HUMAN RESOURCES SPECIALIST

Facilitated the processing and tracking of Personnel Actions, Reports, Awards, Evaluations Reports, Promotions, Finance, and Postal Support. Supported over 1200 personnel.

CAC/RAPIDS/DEERS Technician responsible for maintaining electronic system/paper files and data integrity. Account for, control, verify and issue military identification cards and CACs for Active duty military, National Guard and Reserve members, military retirees, and other eligible recipients; control and issue identification tags and Geneva Convention cards to military members and deployed eligible recipients; register, process and maintain the DEERS information and perform routing operator maintenance on RAPIDS workstations and printers in combat environment.

February 2004 to June 2005

Check N' Go Fayetteville, North Carolina

CUSTOMER SERVICE REPRESENTATIVE

Provided superior customer service to customers by greeting, processing loan applications, answering customer inquiries regarding loan and product offerings. Assist in the daily upkeep up of store premises, opening and closing of the store, also participated in store advertising marketing.

Education

1998 Lake Worth High School Lake Worth, Texas

High School Diploma General

Affiliations

S1 Net

Adjutant General (AG) Regimental Corps

Contact this candidate