Administrative Assistant Customer Service

Laurie Paige Deaver

Email: ********@**-*******.***

Address:

City: Augusta

State: GA

Zip: 30909

Country: USA

Phone: 478-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Personal Statement/Objective I am a highly self-motivated individual looking for professional employment to provide personal growth and experience. I have developed strong interpersonal, organizational and communication skills through my various work experiences. As an optimistic team player, I am also very self-directed. I remain task-oriented by setting goals and meeting challenges with dependability and great attention to detail. Excellent customer service is a priority in every task or job I am asked to perform.

Summary of Qualifications

Administrative Assistant, 17 years Proficient in Microsoft XP Raiser's Edge Sortware

Educational Background:

High School Dipolma from Georgia College and State University, Milledgeville GA 1/2001 to 3/1991 (Core)

High School Dipolma from John Milledge Academy, Milledgeville GA 1/2001 to 12/2012

Job History / Details:

Summary

Personal Statement/Objective

I am a highly self-motivated individual looking for professional employment to provide personal growth and experience. I have developed strong interpersonal, organizational and communication skills through my various work experiences. As an optimistic team player, I am also very self-directed. I remain task-oriented by setting goals and meeting challenges with dependability and great attention to detail. Excellent customer service is a priority in every task or job I am asked to perform.

Summary of Qualifications

Administrative Assistant, 17 years

Proficient in Microsoft XP

Raiser's Edge

Highlights

Microsoft Office

Meticulous attention to detail

Results-oriented

Self-directed

Strong problem solver

Resourceful

QuickBooks expert

Schedule management

Self-starter

Insurance eligibility verifications

Dedicated team player

Strong interpersonal skills

Accomplishments

Promoted to Assistant Director of Membership and Convention after 7 months of employment.

Promoted to Administrative Assistant to the Executive Director after 10 months of employment.

Experience

September 2002 to January 2011

Adam W. Deaver - Attorney At Law Macon, GA

Legal Assistant

Answered multiple-line phone system

Reviewed balances regarding client's claims

Processed all in-coming and out-going mail

Set up new client files, including indigent defense clients

Maintained attorney's office schedule and calendar.

Responsible for all book keeping

12/11/2012 12:00:00 AM

Responsible for managing day-to-day operations of the office.

Prepared and assembled meeting manuals.

Attended Board and Executive Committee Meetings.

Performed other administrative duties as needed.

Verified and logged in deadlines for responding to daily inquiries.

Increased meeting efficiency by developing meeting agendas.

Scheduled and confirmed appointments for the Executive Director.

October 1999 to March 2002

Pilot International/Pilot International Foundation Macon, GA

Administrative Assistant to the Executive Director

July 1999 to October 1999

Pilot International/ Pilot International Foundation Macon, Georgia

Assistant Director of Membership and Conventions

Updated yearly club manuals and disbursed club correspondence monthly

Negotiated contracts with Hotels for conventions

Balanced monthly credit card statements

Toured cities for perspective convention sites

Managed all travel arrangements for Board of Directors and Executive Committee.

Successfully established effective systems for record retention by creating database for daily correspondence tracking.

January 1999 to July 1999

Pilot International/ Pilot International Foundation Macon, Georgia

Convention Assistant

Served as assistant to Director of Membership and Conventions

Processed all registrations for convention attendees (approximately 1200-1500)

Made all deposits for convention registrations

Mailed all convention packets for pre-registrations

Operated switchboard

Processed election ballots for International Officers at International Convention.

Education

1991 Georgia College and State University Milledgeville, GA

1988 John Milledge Academy Milledgeville, GA

High School Diploma

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