Project Manager Quality Assurance

Debbie Bryhl

Email: *********@********.***

Address: ***** ********* ***

City: Lake Forest

State: CA

Zip: 92630

Country: USA

Phone: 949-***-****

Skill Level: Experienced

Salary Range: $100,000

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

Debbie Bryhl, MBA/TM, PMP

Senior Project Manager

Contact Information: Lake Forest, CA 949-***-**** *********@********.***

Professional Profile

Debbie Bryhl, PMP is a seasoned Senior Program/Project Manager with 6 years of extensive experience in managing and implementing full lifecycle software projects. She has a strong technical background in financial systems that include 10 years of accounting, financial reporting and analysis. She has experience in working in international environments and has been able to leverage her Masters in Business Administration with an emphasis on Technology Management. Due to her professional project management and executive management experiences requiring business and technical capacities, she can readily traverse both areas and provide leadership and deliverables to equally satisfy any projects salient objectives.

Education and Background

University of Phoenix

Masters of Business Administration - Technology Management (2005)

Ferris State University, Big Rapids, Michigan

Bachelor of Science in Business, major in Accounting

Employer History

THE RYTE PROFESSIONALS

November 2011 - Current

Hyundai Information Systems North America (HISNA), Costa Mesa, CA

Project Manager/Project Administrator

Work with Executive Management to create and facilitate all core project business intelligence information for the providing of status to the HISNA CEO, senior executives and senior management.

Lead and implement executive management projects as needed.

Facilitate new hire and consultants on boarding processes by coordinating enterprise wide departments such as security, information security and network support to gain clearances, accesses and roll off activities.

EQUATOR FINANCIAL SOLUTIONS, IRVINE, CA

August 2010 to October 2011

Project Manager

Responsible for complete project lifecycle and delivery

Created project plans including schedule and resource planning (working with internal and external teams on tasks and timelines), critical path analysis, business and technical analysis

Led cross functional development teams for more complex initiatives, coordinating external and internal resources.

Provided day to day project leadership and decision making on critical project issues.

Reported to internal team, internal management and clients on project details, statuses and issues.

Supported multiple projects/implementations and deadlines and being accountable for on-time delivery.

Managed and held internal and client project teams accountable for task execution and project timelines.

* Creation of key project documents such as: Project Charter, initial project plan (Gantt chart), System Requirement Specifications, and the Development Plan according to the Client Delivery Architecture.

Determine that the projects continue to be developed to the established objectives in the Business Proposal and Project Charter.

Provided team checklist to ensure all components of each Phase are clearly met.

Provided assistance to project team members in planning activities, including development scheduling (assignment of resources) and product implementation.

Maintained all aspects of implementations from a project management perspective - project plan and implementation timeline

Coordinated planning efforts with internal teams (Development, Training etc.)

Reported progress against development plan routinely to the Implementation Lead with recommendations for corrective actions, where necessary.

Identified and advised of scheduling shortfalls.

Submitted periodic/weekly status reports to the Implementation Lead to serve as the team's assessment of the project and its schedule.

Track Studio and Issue Tracker reporting - Internal and Client Facing

Updated weekly Executive Dashboard reporting

Weekly summary reporting of Track Studio and Issue Tracker for Clients

Created initial bi-weekly project plan reporting for Clients

Delivered 100% of SOW Deliverables on time and within budget.

Participated in the Preparation of Project Change Requests (PCRs) and new SOW`s

Managed all project and client resources

Responsible for Project Financial Management

Created, updated and monitored weekly/monthly project forecasts

Forecasted, updated and monitored weekly project expenses

Built client satisfaction through formulation, development, implementation, and delivery of application, technical, and business solutions, responding to client requirements as specified in the contract or Statement of Work (SOW)

MIDCOM

Southern California Edison, LaPalma, California

May 2008 to May 2010

Consultant/Project Manager/Project Analyst

Managed full lifecycle development projects.

Developed the Defect and Issue Management process for the SmartConnectTM Program including obtaining approvals for base-lining and change control.

Developed the Nonconformance process for the SmartConnectTM Program

Managed weekly Itron Defect and Issues Meeting including tracking issues to closure.

Facilitated development of process flows for Field Test 2 Issue Management Process and Field Test 2 Network Issue Response.

Compiled list of nonconformance Itron contract items and facilitated meetings for dispensation of items.

Compiled weekly department status reports.

Tracked and monitored updates to SmartConnectTM Quality Plans

Managed weekly Itron Quality Issues and Corrective Actions Meeting and Logs

Created the process flows for Environment Set Up and Cell Relay Testing from rough draft sketches.

Facilitated meetings with stakeholders and vendors

Worked with Vendor team on any SharePoint related issues including user access requests, changes to issues database, setting up ability to track Corrective Action Status via SharePoint.

Compiled Meeting Minutes for various meetings.

WASHINGTON MUTUAL, Irvine, CA

April 2003 to February 2008

Project Manager

Worked with Cross Organizational Teams (Business; Analysts, Development, System Integration Test, User Acceptance Test, Project Office and Vendor) as PM of record on 12 mortgage software releases

Projects were all delivered on time with no issues.

Prepared Project Plans (Gantt Chart), Release Scorecards, Action Item Logs (tracking items to closure), Project Status Reports, RACI Matrix, and Risk Assessment documents.

Reviewed Requirements, Functional Specifications, Design Specifications, Quality Assurance Plans, System Integration Test Plans, and User Acceptance Test Plans.

Analyzed project data and create controls, process models, and methodologies to enhance project completion.

Experienced with project management tools and methods to manage single projects of moderate complexity.

Experience with gathering, analyzing, and reporting budget information to management in a timely manner.

Created Project and Department SharePoint Sites.

Collected various project documentation used in SOX and internal audits.

Test Plans for SIT and UAT, Business Requirements, Design Specifications, Functional Specifications.

Worked with various teams to perform schedule development maintenance and analysis via project plans

Created reports using Crystal Reports 10 from extracts from Quality Center to be used with sizing requests.

Worked with the Analysts, Development and Quality Assurance teams to keep hours updated and accurate in the Capacity Planning model on a bi-weekly basis

Spearheaded the Quality Center conversion to the new workflow for Incentive Group.

Developed training materials and trained users on entering defects in Quality Center

Programmed Quality Center to add additional fields requested by groups.

Spearheaded completion of Decommission of a Legacy Loan Origination system.

Identified, analyzed and tracked software quality issues to resolution with internal and vendor teams.

Managed effective resource and project planning, decision making, results delivery, team building.

Demonstrated personal ethics, influence and negotiation, leadership, interpersonal skills, communication along with the ability to effectively manage stress.

Able to develop and execute business plans along with managing information and providing exceptional service to internal and external customers.

Experienced in using software tools to create and edit complex reports, graphs, and presentations, convert information from one format to another, using advanced functions, and generate non-standard reports from business applications/databases.

Worked on cross-functional teams, both internal and external to the organization.

NRT, INCORPORATED, MISSION VIEJO, CA

December 2000 to November 2002

Systems Analyst

Worked with users to resolve issues in Accounts Payable, Accounts Receivable and General Ledger modules of the Epicor eBackOffice product by employing the eBackOffice Diagnostic Utility to determine and examine stored procedures and tables affected by the front-end functionality.

Used SQL 6.5 and 7.0 to troubleshoot problems and issues using ISQL by writing queries.

Thorough quality assurance testing of approximately 100 Epicor customizations and modifications.

Developed test case forms and documented results.

Revised and executed SQL queries and stored procedures to perform various data validation on third-party imports; pre-validation procedures enhanced data content.

Assisted with various special projects as necessary.

Responsible for generation and printing of AP 1099 reports for the year.

Participated in drafting specification documents and testing of significant customizations effecting Epicor eBackOffice financial modules; deploying completed customizations to multiple clients and servers, including Citrix servers.

Provided extensive training and guidance to end-users on various applications, customizations and procedures.

Troubleshooting of eBackOffice issues with users on Citrix clients.

EPICOR, IRVINE, CA

November 1997 to December 2000

Technical Support Analyst

Tested and published on the Epicor website all Patches and Fixes for all versions of Platinum, ERA and eBackOffice running on SQL Server 6.5 and 7.0.

Tracked all requests for patches from Support Representatives through the Emergency Patch Request process.

Worked with customers, consultants and VARs to resolve issues in all modules via telephone support center and documenting the issues. Specialized in Accounts Payable, Accounts Receivable, Purchase Order, Order Entry, and Inventory.

Verification of quality and accuracy of all Epicor products releases on the website, including, but not limited to, all versions of Platinum Financial Software, ERA and eBackOffice.

Worked in Quality Assurance department to assist with testing new releases.

Updated information on the customer center web page which included the creating and design of new Active Server Pages using Visual InterDev 6.

NETSOFT, IRVINE, CA

January 1992 to November 1997

Accounting Specialist

Processed Accounts Receivable, Accounts Payable, Payroll, Sales Order Entry, Purchase Orders and General Ledger

Assisted in audits by external auditors provided data and reports.

Worked as technical support person for co-workers helping with problems encountered on a daily basis; helped sales department with technical problems encountered with Order Entry.

Trained sales department on the Order Entry system.

Prepared invoices, credit memos, monthly statements; and aged receivable reports.

Processed vendor checks; accounts receivable account reconciliations; helped with accounts receivable collections.

Prepared various state payroll tax returns and employment verifications.

Used Microsoft Excel for preparing 401k reports, credit union deposits, and postage due reports.

Used Crystal Report Writer for Payroll reports.

Prepared sales tax returns for 16 states and 10 cities.

Prepared payroll using Dataccount Payroll Services.

Summary

Industries: Automotive, Utilities, Mortgage, Real Estate, Financial, Services

Project Domain: Project Management / Execution, Risk Management / Mitigation, Team Leadership, Application Design / Development

Hardware: IBM AS/400, PC`s, NT Servers

Operating Systems: UNIX (AIX, Linux, and Solaris), Windows 2000/NT/98/95/3.1, MS-DOS

Languages: C++, C#, .Net, C, VB, .Net, SQL, ColdFusion

RDBMS: Oracle

Project Management: Project Management Methodology, Project Office Management and Implementation, Project Management Education, Rational Unified Process

Development & Productivity Tools: Microsoft Project, Microsoft Visual Studio, Visio, Rational Suite, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft SharePoint Designer 2010, Crystal Reports 10, and the Lotus Suite

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