Customer Service Years Experience

Brian Booker

Email: ********@*********.***

Address:

City: Denton

State: TX

Zip: 76205

Country: USA

Phone: 817-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Overview 5 years experience as a bartender in A, B,C dynamic environment. I am a people oriented persona, quick learner of new drinks, with great customer service sense of working style, resourceful, efficient and a hard-worker. Bartender Resume Objective Statement To work in a bar, in which I can utilize my customer service skills, professional expertise and knowledge in drinks, towards expanding the customer base of the restaurant/bar, apart from ensuring optimum satisfaction for the existing customers.

Educational Background:

High School Dipolma from joshua high school, Joshua TX 1/2001 to 5/2008 (all)

Job History / Details:

Summary

Overview

5 years experience as a bartender in A, B,C dynamic environment.

I am a people oriented persona, quick learner of new drinks, with great customer service sense of working style, resourceful, efficient and a hard-worker.

Bartender Resume Objective Statement

To work in a bar, in which I can utilize my customer service skills, professional expertise and knowledge in drinks, towards expanding the customer base of the restaurant/bar, apart from ensuring optimum satisfaction for the existing customers.

Highlights

Five years experience

Excels at upselling

ServSafe certified

Strong mathematical aptitude

Alcoholic Beverage Commission Seller/Server Certification

Outgoing, and enthusiastic

Flexible schedule

Efficient learner

Strong memory

Mastery of classic cocktail recipes

Experience

August 2011 to November 2012

Buffalo Wild Wings Denton, Tx

Bartender

Supervisor: Chad Brooks

Phone: 817-***-****

Worked every Tuesday-Saturday night and Sunday morning by my self behind the high volume bar for over a year. Efficiently became head bartender working 45 hours a week only 3 months after hire date. Dropped bar cost from -1.32 when i started, to a consistent -.3 or below with the company standard being set at -.75. Known for making guest connections and remembering all regulars orders from cocktails to dessert. Accurately balanced cash register at all times.Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws.Accurately and quickly calculated checks and made change.Took prompt corrective action whenever necessary to maintain the satisfaction and safety of all patrons and staff.

January 2012 to July 2012

Pourhouse Denton, Tx

Bartender

Bar Manager: Phillip

Phone: 940-***-****

Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors.Effectively handled customer complaints and special requests.Provided prompt, efficient, friendly, and quality service at all times. Quickly mixed a variety of simple and complex cocktails.Maintained stock levels to prevent shortages of critical items. Operated credit card machines correctly and quickly.Greeted newly seated guests in a friendly and timely manner.

April 2009 to November 2010

Red Lobster Burleson, Tx

Bartender/Cocktail Server

Supervisor: Chrissy, Randy

Phone: 817-***-****

Thoroughly explained the characteristics and descriptions of wines and champagnes on the wine list to customers.Maintained a positive working relationship with fellow staff and management.Participated in bar incentives and contests to drive sales and promote the venue.Confirmed accuracy of orders against requisitions.Mixed and poured juices according to projected business.Assisted bartenders in maintaining adequate supplies and beer kegs for the bar and extended service area.Promoted upcoming bar events, programs and weekly trivia game nights.Sliced and pitted fruit and filled ice bins with crushed or cubed ice.Quickly removed debris accumulated at the bar to consistently maintain a clean service area.

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