Customer Service Medical
Resume:
Desaree Vik
Email: ********@****-****.***
Address:
City: Longview
State: WA
Zip: 98632
Country: USA
Phone: 360-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Educational Background:
High School Dipolma from Lower Columbia College, Longview WA 1/2001 to 12/2012 (Business Administration)
Job History / Details:
Professional Summary
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Core Qualifications
Results-oriented
Operations management
Client-focused
Quick learner
Training and development
Computer proficient
File/records maintenance
Microsoft Office
Financial records and processing
Experience
January 2010 to August 2012
Castle Rock Fire Department Castle Rock, Washington
Emergency Medical Technician
Charting, billing, and medical terminology.Provided life support services during medical emergencies on scene and en route to the hospital.Maintained a state of readiness and alertness for all assignments.Collected pertinent information from the patient, family and friends, medical records and prescriptions.Administered continuous and 12-lead electrocardiogram monitoring.Maintained updated knowledge with treatment protocols, response requirements and quality assurance procedures.Interacted with patients, families, hospital staff and the general public.
August 2010 to December 2011
Radio Shack Longview, Washington
Sales Associate
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Received and processed cash and credit payments for in-store purchases.Worked as a team member to provide the highest level of service to customers.Verified that all merchandising standards were maintained on a daily basis.Recommended and helped customers select merchandise based on their needs.Confirmed that appropriate changes were made to resolve customers' problems.
July 2009 to August 2010
Healthy Hound Longview, Washington
Shift Manager
Conducted physical exams and other routine health care procedures.Prioritized animal safety and comfort at all times.Identified and reported signs of illness in dogs during bathing and grooming.Developed long-term relationships with clients and bonded with their animals through regular contact. Shift manager for 15 employees. Made reservations for client dogs. Cash handling.
December 2008 to January 2010
Cathlamet Fire Department Cathlamet, Washington
Emergency Medical Technician
Provided life support services during medical emergencies on scene and en route to the hospital.Maintained a state of readiness and alertness for all assignments.Collected pertinent information from the patient, family and friends, medical records and prescriptions.Operated and maintained emergency vehicles in a safe, efficient manner while obeying all traffic laws.Completed all mandatory education and training classes.
April 2008 to November 2008
Bowlby Chiropractic Longview, Washington
Chiropractic Assistant
Setting appointments, charting treatments, managing multiple phone lines, cash handling, rehab therapy, company mailings, medical terminology.
May 2007 to June 2008
United States Postal Service Cathlamet, Washington
Rural Carrier Associate
Mail delivery
December 2005 to October 2007
Farmers Insurance Cathlamet, Washington
CSR/Producer
Processed applications, payments, corrections, endorsements and cancellations.Researched coverage and premium options and supplied clients with the best coverage available.Finalized and maintained all types of personal lines insurance policies within the agency. Presented account proposals in a professional and timely manner.experience in p & c, commercial, auto, answering phones, filing, billing, quoting and issuing auto/home/commercial/misc., cash handling.
Education
Lower Columbia College Longview, Wa
Business Administration
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