Customer Service Representative
Resume:
CUSTOMER SERVICE REPRESENTATIVE (san jose south)
Date: 2012-12-11, 6:27PM ******.*********@*****.***
San Jose, Ca 95111 Phone
Email: ***.*********@*****.***
Jesus Jaramillo
Objective To obtain a position where I can apply my organizational talents and utilize my skills.
Summary A responsible person who works well under pressure and is extremely dedicated. I take pride in a job and place a high value in efficiency.
Employment June-2012 -- Currently SELF EMPLOYED, San Jose, Ca USA
Tasks included but were not limited to computer diagnosis, computer repair, inventory, q.a, updating computers, software/hardware install/replace/uninstall, virus/malware removal, formatting hard drive, and updating computer.
September 2011- June 2012 Cash 4 Gift Cards, Milpitas, Ca, USA
Customer Service Representative
Tasks included but were not limited to; checking balance on gift cards to assure proper funds where available, checking activation date, checking Identification to confirm persons identity, processing customers information via spreadsheet on laptop, issuing payment to customers, opening register, closing register, issuing breaks, scheduling employees based on availability, reporting any cash discrepancies from previous shifts to my superiors.
January 2010 - August 2011 West Wind Capitol Flea Market
San Jose, Ca, USA
Cashier/CSR/Janitor/Cook
Tasks included; preparing ingredients and cooking food for customers, suggestive selling, stocking products, working the register, giving proper change back, issuing refunds/returns, ringing up merchandise, sweeping, mopping, and waxing the floor, clearing out tables and polishing them, taking trash to compacter, cleaning restrooms, issuing re-entry stamps and giving merchants their tickets for entry/re-entry.
December 2008 -- December 2010 C.E.T.A., Mexicali, BCN, Mexico
Secretary/Stock
Tasks included; making/receiving phone calls, setting/canceling appointments, handling correspondence, filing by numerical/alphabetical order, making customer portfolios, responding to questions, concerns, comments via email/mail/phone, working with copy/fax/Xerox machines, translation from English to Spanish and vice-versa, working with Windows XP, ordering office supplies, minor janitorial work and patient intake.
August 2003 --August 2008 Maria's, San Jose, Ca, US
Secretary/Stock
Tasks included; greeting people, receiving/transferring/making phone calls, taking messages, replying to messages, responding to questions/comments/concerns via email/phone/letters, handled correspondence, setting/canceling appointments, managed a filing system, operated office equipment like fax machines and copiers, and ordered office supplies.
Education June 2006 -- Currently San Jose City College San Jose, Ca
Business (Pending)
June 2002 -- January 2003 R.O.P Merced, Ca
Marketing 1
Refrences
MARIA CRUZ 408-***-**** FORMER EMPLOYER
YOLANDA MOSQUEDA 408-***-**** FORMER CO-WORKER/CLASSMATE
EVELYN CAMACHO 408-***-**** FORMER CO-WORKER/CLASSMATE
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