Customer Service High School

Confidential User

Email: ********@*********.***

Address:

City: Trenton

State: NE

Zip: 69044

Country: USA

Phone: 308-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

ASE ceritfied,hard working, strong worker,

Educational Background:

High School Dipolma from NPCC, North Platte NE 1/2001 to 12/2012 (Automotive)

Job History / Details:

Skills

Customer service skills

Good at following instructions

Troubleshooting

Utilizing scanner systems

Solid independent worker

Computer literate

Consistent work history

Customer service experience

Troubleshooting at component level

Solid communication skills

Strong interpersonal skills

Strong organizational skills

Strong work ethic

Team player

Timely project completion

Deadline driven

Hydraulic press brake machinery

Manual labor skills

Good verbal/written communication skills

Good mechanical aptitude

Power tools

Experience

November 2010

T and J Repair Trenton, Nebraska

auto tech / owner

Responsible for promoting safe and clean working environment.Reviewed work orders and communicated with prior shift to assess work needs for the day.Unloaded incoming inventory and placed products onto shelves.Used hand tools to mount, install, and secure tools.Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions.Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.Maintained record accuracy by using work order reporting system.Managed work with little supervision.Performed weekly maintenance assessments.Used measuring instruments to inspect parts.Utilized facility tracking system to keep accurate records of completed repairs.Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance.Processed work orders and prioritized jobs.Planned work and determined appropriate tools and equipment.Exceeded customer product expectations by maintaining equipment to product quality products.Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly.Completed all repairs and maintenance work to company standards.

Education and Training

2014 NPCC North Platte, Nebraska

Associate of Science Automotive

ASE certified, many years experience,top of class, 3.0gpa

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