Manager Health

Kris Stewart

RN, BScN, MBA

**** ***** ******, *******, **, V1Y 2Z5

Phone:250. 717-8895,

Cell:250-***-****

Email:*************@*****.**

health care manager CV

BScN/MBA with 20 years experience in international front line, supervisory and management health

care roles. Dynamic and effective leader with project management $5Million. experience. Seasoned

presenter to local and national audiences of health care stakeholders. Excels at operationalizing new

health care organizations and readying for successful accreditation. Published organizations

marketing magazine, developed exhaustive operations and policy manual. Developed and

implemented sales methodology which grew revenues 30% in first year. Met and exceeded

performance objectives of reducing overages in sick time and overtime.

Award winning Distinguished Alumni., highly accomplished and exceptionally motivated, dual

degreed health care director/manager with proven track record of reducing costs and improving

revenues, resourceful problem solving and initiating difficult projects in politically sensitive

situations.

Career History

Interior Health Authority, Kelowna, British Columbia

Organization established as one of five geographically-based health authorities in 2001 by the

Government of British Columbia. It is responsible for ensuring publicly funded health services are

provided to the people of the Southern Interior.

Organization serves a large geographic area covering almost 215-thousand square kilometres and

includes larger cities such as Kelowna, Kamloops, Cranbrook, Penticton and Vernon, and a multitude

of rural and remote communities.

Manager

of Clinical Services-Residential 01,2007~07,2008

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Interpreted labour relations policies of collective agreements HEU/BCGEU, BCNU.

Developed and implemented training programs for employees, to ensure performance objectives

of organization met

Demonstrated ability to effectively lead, guide and direct staff by improving staff satisfaction

level by 41% overall, from previous years level prior to my arrival.

Exceeded financial performance objectives of cutting sick time/overtime by 10% and instead cut

by 30%

Supervised pilot of new residential services-wide meal delivery system

Planned and managed pilot and ongoing use of software system instead of paper based work

flow which improve quaity of client care

Planned and directed Skill Mix change

Planned and directed Job Fair

Hired, reviewed performance, provided supports for new hires which resulted in reducing

overtime and improving EE retention

Engaged in many disciplinary processes with HR monthly, resulting in letters of expectation.

letters of warning and suspensions

Okanagan College,, Kelowna, British Columbia

Established: 1963 with nearly 7900 students. Offers associate or bachelor's degrees in arts and

science. Bachelor programs in business administration, computer information systems, elementary

education, fine arts, nursing and social work are also provided. In 2005, Okanagan University College

will became two institutions: the new X College and X University of X region.

Instructor/consultant

04,2002~03,2007

Redeveloped curriculum of Client Care course for Human Service Worker program by merging two

courses together, identifying key concepts by interviewing stakeholders, and rewriting entire 75 hour

course including written assessment, which resulted in expanded employment opportunities for

graduates.

Developed learning plan for students requiring extra learning assistance.

Developed learning models based on the four dimensions of learning visual, sensing, active,

sequential. and adopted approaches to teaching that enabled students who have different learning

styles, to learn effectively.

Delivered curriculum via lecture and lab on all components of LPN, RCA and HSW programs.

Clinically supervised LPN's and RCA students medical, surgical and extended care practicum's;

provided written and clinical assessments.

Identified unmet learning needs and developed twelve page orientation handbook on own time.

which resulted in enhanced learning experience for LPN students.

Identified barriers to student learning and developed research paper .The Role of Confidence in

improving Skills Performance.. based on meta-analysis.

Image One MRI Clinic, Kelowna, British Columbia

Kelowna's premiere independent full service MRI facility. Combines exceptional quality images with

outstanding patient care!

GE 1.5 T Signa Infinity Echospeed 4 Channel EXCITE system a quantum leap in acquisition speed

and image quality, is the most advanced technology available in Western Canada!

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CEO 03,2002~11,2004

Co-project managed $5 Million project while maintaining group cohesiveness to successfully meet

project objectives of build up of free standing private diagnostic imaging clinic

Planned and developed extensive operating policies and supervised development of diagnostic

imaging protocols, to obtain national Canada and USA. accreditations necessary for

operationalization of health care organizations DAP of BC and Division of Facility Services of NC.

Planned and implemented global recruitment campaign for physicians and technologists in difficult

to recruit specialties Diagnostic Imaging.

Developed and implemented training programs for employees, to ensure performance objectives of

organization met

Implemented policies and physical plant redevelopment to minimize medico-legal risk

Demonstrated effective public speaking skills by presenting to stakeholder groups, physicians,

community and academic organizations

Planned, developed and regularly participated in stakeholder group meetings to ensure ongoing

stakeholder engagement, new product identification and program planning

Planned and implemented training courses to meet needs of clinic personnel

Planned, developed and implemented training for Emergency Services personnel in high risk

environment MRI.

Business Development

Incepted and wrote business plans, secured financing, co-project managed, operationalized and

co-developed budgets for multi-million dollar free standing diagnostic imaging clinic

Designed and implemented aggressive multi-platform marketing campaigns, new credit policies,

innovative product lines which resulted in increasing revenues by 30% over a one year period which

met financial objectives

Lobbied political leaders and acted as an `Intervener' for plaintiff in a precedent setting Supreme

Court case, which found in favour of plaintiff.

*Awarded Distinguished Alumni by alma mater Thompson Rivers University.

*Nominee for YMCA Woman of the Year-Healthy Living

Sprott Shaw community college, Kelowna, British Columbia

College has been around for more than 100 years and is the oldest college in British Columbia,

Canada. The college has more than twenty campuses located in different towns of Western Canada.

College is one of the few private career colleges that can award a degree. It offers an undergraduate

bachelor of business administration BBA. degree, which can be earned in less than three years. It also

has courses available in other subjects like administration, health care, trade, tourism, hospitality,

digital art, and animation.

Lead Instructor for RCA program Vernon campus. 11,2001~04,2002

Developed learning models based on the four dimensions of learning visual, sensing, active,

sequential. and adopted approaches to teaching that enabled students who have different learning

styles, to learn effectively.

Delivered curriculum via lecture and lab on all components of RCA program

BC Tel/Telus, Kelowna, British Columbia

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principal activity is to provide telecommunication products and services including data, Internet

protocol, voice and wireless services in Western Canada. The Group operates in two segments,

namely, Wireline and Wireless. The Wireline segment includes voice local, voice long distance, data

and other telecommunication services excluding wireless. The Wireless segment includes digital

personal communications services, equipment sales and wireless internet services.

Nurse Manager for Interior Region 09,1999~12,2000

provided on site primary health assessments which resulted in decreased time away from work

seeking medical attention for minor health concerns

provided health education programs to workers around the province

provided yearly innoculations Fluvax, Hep A/B. to workers around the province

Attended and particpated in safety meetings around province

provided disability case management on site

Interior Health Authority, kelowna, British Columbia

Organization established as one of five geographically-based health authorities in 2001 by the

Government of British Columbia. It is responsible for ensuring publicly funded health services are

provided to the people of the Southern Interior.

Organization serves a large geographic area covering almost 215-thousand square kilometres and

includes larger cities such as Kelowna, Kamloops, Cranbrook, Penticton and Vernon, and a multitude

of rural and remote communities.

RN

12,2000

~01,2007

Charge RN responsible for 20 bed locked psycho geriatic unit for demented aggressive clients

Initiated pilot for absorbent products for suitable clients

set up and led staff meetings

delivered medication

provided personal care

Health Canada, Kamloops, British Columbia

Organization established as one of five geographically-based health authorities in 2001 by the

Government of British Columbia. It is responsible for ensuring publicly funded health services are

provided to the people of the Southern Interior.

Organization serves a large geographic area covering almost 215-thousand square kilometres and

includes larger cities such as Kelowna, Kamloops, Cranbrook, Penticton and Vernon, and a multitude

of rural and remote communities.

Emergency RN-casual 04,1999~10,2000

provided triaged emergency care to clients entering emergency room

delivered medical treatments according to physician orders

Health Canada, International Waters and Peggys Cove, NS,

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Federal department responsible for helping Canadians maintain and improve their health, while

respecting individual choices and circumstances. At the national level, sets and administers national

principles of the health system and assists the provincial/territorial health systems through funding

transfers. In addition, provides direct service delivery for specific groups such as veterans, military

and indigenous populations. Responsible for national health protection, disease prevention, and health

promotion

Medical Officer

07,1998~11,1998

Developed medical triage model, medical operating policies, procured supplies and personally

staffed on-board ICU for airline disaster at sea which met the urgent care needs of disaster recovery

workers

Provided defacto nurse practitioner services in rural and remote underserved areas in BC, Canadian

Arctic and international waters

*Awarded plaque by Alan Rock, Federal Health MInister, for work at Swiss Air Disaster

Formal Education

Athabasca University,

Athabasca, AB 2006

Master's Degree,

Masters in Business Administration

electives include Project management, Mergers and Acquisitions, Negotiations and conflict

Management

Athabasca University,

Athabasca, AB 2005

DIPLOMA,

Graduate Business Diploma

Athabasca University,

Athabasca, AB curr

M.H.A, HEALTH ADMINISTRATION-studiens not yet complete

studies still progressing, degree not complete

University of North Carolina,

Greensboro, NC 1994

B.S.N, Bachelor of Science

in Nursing: Gerontology stream

Deans List

1994

Cariboo College,

Kamloops, BC 1988

College Diploma,

Diploma RN

Letters of Commendation from faculty x 3 years

Language Proficiency

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English, Fluent

French, Working Knowledge

Case Studies

1. Effects of Exercise on Blood Pressure

Abstract:

Results of this longtitudinal study of 400 participants reflect that moderate exercise of 30

minutes or more, decreases systolic blood pressure 10mmHg the following day which was

sustained for several days.

Challenge/Problem:

High blood pressures 140/90 and above. of many over aged 40, poor dietary choices,

resulting in increase in risk of heart attack and stroke.

Solution:

monitor BP's, provide lifestyle choice information, provide ongoing emotional support,

dietary and exercise coaching and support. referral to physician if above strategies not

successful after 3 months of sustained elevated BP's.

Conclusion:

Exercise, even mild, of 30 minutes or more daily, can provide protective heart health and

other beneifts by way of reducing blood pressure, thus reducing risk of stroke

2. Effects of Exercise on Blood Cholesterol

Abstract:

400 participants in one year study demonstrated that 30 minutes to 45 minutes of moderate

exercise, 3 times weekly, provides protective heart benefits by reducing cholesterol, LDL and

triglycerides and increasing HDL's.

Challenge/Problem:

workers at high risk of heart attacks due to high cholesterol levels

Solution:

Blood analysis of 400 workers at Point Zero, then one year later. Exercise gym built on

thepremises, ongoing onsite coaching and dietary support from author.

Conclusion:

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Moderate exercise of 30 minutes per day 3 times per week increases heart protection by 10%.

Overal reduction of cholesterol, triglycerides and LDL and increasing HDL.

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