Customer Service Medical

Alan Bensch

Email: *********@********.***

Address: **** ******** *** *** **

City: Taylorsville

State: UT

Zip: 84123

Country: USA

Phone: 801-***-****

Skill Level: Experienced

Salary Range: $25,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

ALAN BENSCH

1434 Settlers Way, Apt. 10 Salt Lake City, UT 84123 801-***-**** *********@********.***

CUSTOMER SERVICE PROFESSIONAL for HEALTHCARE INDUSTRY

Medicare and Insurance Reimbursements * Sales and Service * Equipment Delivery and Set-Up

Highly experienced consultant and authority in providing, arranging, and assembling medical and healthcare related appliances, devices, and accessories for patients in home, hospital, and clinical settings. Valued asset for retailers of medical supplies and patients in need of insurance payments. Responsible and reliable associate with flair for finding solutions to problems and delivering significant levels of service.

CORE COMPETENCIES

* Problem Solver

* Customer Service Provider

* Knowledgeable About Medical Terminology

* Detail Oriented and Accurate

* Self-Motivated and Dependable

* Quick Discoverer of New Skills * Skilled with handling medical reimbursement documentation, records, and data entry

* Eager and Enthusiastic

* Require Little Supervision

* Curious and Introspective

PROFESSIONAL EXPERIENCE

PROFESSIONAL CUSTOMER SERVICE REPRESENTATIVE April 2007-April 2009

REIMBURSEMENT SPECIALIST

National Seating & Mobility, Inc. / Praxair * Salt Lake City, UT

* Obtained all necessary documentation from physician offices for Medicare reimbursement of power mobility devices.

* Interfaced with hospital and clinic medical records departments.

* Serviced clients trying to receive prompt delivery and use of medical equipment.

REIMBURSEMENT SPECIALIST July 1990-March 2006

DELIVERY DRIVER

Intermountain Homecare * Salt Lake City, UT

* Processed reimbursements and conducted deliveries for IV Therapy Department, including Medicare and state Medicaid programs.

* Audited Medicare 485 forms before being sent to physicians for signatures.

EDUCATION & TRAINING

U.S. ARMY DIPLOMA - U.S. Army Academy of Health Sciences Fort Sam Houston, TX

Finished in top 5% of class leading to 2 promotions.

SELECTED COURSEWORK COMPLETED - University of Utah Salt Lake City, UT

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