Customer Service Sales
Resume:
David OBrien
Email: *********@********.***
Address: *** **** ****
City: Ashburnham,
State: MA
Zip: 01430
Country: USA
Phone: 978-***-****
Skill Level: Director
Salary Range: $25,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
DAVID O`BRIEN
163 Dunn Road
Ashburnham, MA 01430
*********@********.***
Summary: Self-motivated sales and marketing specialist with the proven ability to close and
follow-up on company forecasts and goals.
Excellent customer service background with strong organizational and communication
skills, which consistently produces increased productivity. Eager to utilize extensive
background to contribute as a strong team player to elevate the success of a growing
company.
Skills: Highly effective written & verbal skills in both face to face and telephone sales transactions. Perseverance in fact finding assignments.
Ability to utilize the web for lead development having experience and proficiency with Microsoft Office.
Career Profile: Belletetes, Inc. (Peterborough, NH) 4/2012 - 10/2012
Customer Service Rep.
Striving to assist visiting customers needs on a daily basis by providing superior customer service in order to ensure an overly satisfied visit and repeated business.
Advanced Cable Ties, Inc. (Gardner, MA) 4/2010- 2/2011
Marketing Specialist
Pioneered position for qualifying new accounts throughout the United States & Canada that purchased and / or used nylon cable ties in any segment of their business.
* With the assistance of various on-line search engines and literary publications having ties to the industrial fastener industry, collected and recorded new leads on which to cold call on a daily basis.
* Solely developed and implemented regional databases with which to store and utilize uncovered leads based on outside sales manager territories throughout North America.
* Through the efforts of daily cold calling, uncovered and qualified new accounts to market and sell cable ties to.
* Communicated with regional sales managers on a daily basis to coordinate sales efforts for new leads. Created weekly activity reports for sales managers in order to monitor their success and / or failure rate of closure in pursuing new leads given to them.
Dietrich Industries, Inc. (Lunenburg, MA) 11/1998-10/2008
Project Specialist/Inside Sales Representative
Solely responsible for tracking and uncovering new construction projects throughout the regions of eastern New York and all of New England.
* Strengthened customer relationships introducing project tracking techniques which evolved around selling lumber materials directly to lumber yards.
* Complete responsibility for territorial database for over 1,500 architects including the procurement of a minimum of 500 new architects yearly in order to increase company visibility and market share.
DAVID O`BRIEN / 978-***-**** Page 2
Recipient of Sales Leader Award for generating highest profit margin by
maintaining 6-8% growth throughout 2007.
Dietrich Industries, Inc., (East Brunswick, NJ) 6/1995-10/1998
Inside Sales Representative
* Received promotion to Inside Sales Representative with responsibility for New Jersey and select accounts in the five boroughs of New York City and Long Island.
* Consistently maintained a 10-20% growth rate on a pounds per month basis with relation to the numbers achieved in preceding twelve months.
* Increased territorial sales by 20-30% overall for the years 1996-1998.
Education: Lynchburg College, Lynchburg, VA
B.A. - Sociology
Minor - Philosophy
Activities: Movie Extra 4/2011
Boston Casting
Lowell, MA
Customer Service Volunteer 2011-2012
Habitat for Humanity
Leominster, MA
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