Customer Service Quality Assurance

Issam Meri

Email: ********@*********.***

Address:

City: Des Moines

State: IA

Zip: 50311

Country: USA

Phone: 515-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Machine Operator with positive attitude and a commitment to safety, quality, customer service and lean manufacturing.Experienced Cashier professional with strong leadership and relationship-building skills. Supervisor assistant with a good attitude and communication skills. Experience as a quality auditor 1 year experience.

Educational Background:

High School Dipolma from El Thaain, Cairo OR 1/2001 to 5/2007 (General)

Job History / Details:

Summary

Machine Operator with positive attitude and a commitment to safety, quality, customer service and lean manufacturing.Experienced Cashier professional with strong leadership and relationship-building skills. Supervisor assistant with a good attitude and communication skills. Experience as a quality auditor 1 year experience.

Highlights

Certified Forklift Operator

Quality assurance authority

Strategic thinker

Quality inspection professional

Production scheduling familiarity

Background in shipping and receiving

Accuracy

Familiarity with electrical systems

Expert in safety rules and operation

Machining familiarity

Drilling and tapping skills

Defect tracking

Crane and hoist expert

Multi-tasker

Engineering knowledge

Fluent in Arabic

Customer-service focused

Strong communication skills

Manufacturing background

Natural leader

Safety Orientation training

Adaptable

Determined

Basic math skills

Exceptional problem solver

Focused and driven

Dedicated team player

Excellent communication skills

Strong lead development skills

Supporting international sales team

Goal-oriented

Internet savvy

Staff development/training

Order Processing

Overhead Crane Operator

Packing and scanning orders

Lifts up to 70 pounds

Accomplishments

Used propane forklift to load trailer at warehouse.Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.Assembled product containers and crates.Packed containers and re-pack damaged containers.Used propane forklift to load trailer at warehouse.

Experience

May 2008 to October 2011

Tyson Fresh Foods Perry, Iowa

Supervisor Assistant

Received incoming shipments and reviewed contents against purchase order for accuracy.Rotated stock by code and receiving date.Followed proper selection procedures as established by the company.Transported goods from racks, shelves and vehicles.Worked at a rapid pace to meet tight deadlines.Verified and recorded the count and condition of cargo received.Removed pallets, freezer boxes and damaged products from returning trailers.Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0 percentage incident rate.

Education

2007 El Thaain Cairo,

High School Diploma General

Liberal Arts courseworkAttended seminar on Harassment, Bullying and Cyber-Intimidation in Schools. Studied Arabic, French, and English.

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