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High School Customer Service

Location:
Brentwood, CA
Posted:
December 10, 2012

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Resume:

Melinda Renee Perez

Email: abp7lx@r.postjobfree.com

Address:

City: Brentwood

State: CA

Zip: 94513

Country: USA

Phone: 925-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To obtain a position where there are opportunities to advance and grow.

Educational Background:

High School Dipolma from Kaiser Permanente School of Allied Health Scienc, Stockton CA 1/2001 to 3/2012 (Phlebotomy Certification Program)

High School Dipolma from Castro Valley High School, Stockton CA 1/2001 to 12/2012

Job History / Details:

Summary

To obtain a position where there are opportunities to advance and grow.

Highlights

Customer service-focused

Detail-oriented

Friendly

Excellent communicator

Excellent time management

Execute high volume of work under the pressure of deadlines

Experience with dealing with personal and confidential information

Self starter able to work alone or as a team

Experience

February 2007 to June 2010

Lawrence Livermore National Laboratory Livermore, CA

Administrative Specialist III

Manage own files

Processed paperwork for Government clearances

Fingerprinted employees for Government clearances

Followed procedures to ensure personal information and confidentiality was maintained

Other office duties as assigned

Customer care.

October 2005 to January 2007

Nationstar Mortgage Stockton, CA

Loan Processor

Manage all loan files for the office

Input borrower information into computer for pre-approval eligibility

Process borrower documents

Set-up closings and notary appointments

Performed daily maintenance of the loan applicant database.

Basic office duties

Customer care

December 2001 to December 2003

Washington Mutual Santa Rosa, CA

Loan Processor

Manage own loan files

Executed the loan origination process, including ordering credit reports, appraisals and preliminary title reports.

Performed daily maintenance of the loan applicant database.

Verify information on application and set loan amount

Input files into DU to determine eligibility

Process borrower documents

Call out loan approval/set up closing

December 2000 to December 2001

Nelson Staffing/North American Mortgage Santa Rosa, CA

Loan Officer Assistant

Assist two top producing Loan Officers

Take/input confidential loan information into computer systems

Order Title/Escrow paperwork/property appraisals/payoff statements

Run credit reports

Other office duties as assigned.

Education

2012 Kaiser Permanente School of Allied Health Scienc Stockton, CA

Phlebotomy Certification Program

1996 Castro Valley High School Castro Valley, CA

High School Diploma General Education

Additional Information

Excellent personal and professional references are available upon request



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