High School Customer Service
Resume:
Melinda Renee Perez
Email: ********@*************.***
Address:
City: Brentwood
State: CA
Zip: 94513
Country: USA
Phone: 925-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
To obtain a position where there are opportunities to advance and grow.
Educational Background:
High School Dipolma from Kaiser Permanente School of Allied Health Scienc, Stockton CA 1/2001 to 3/2012 (Phlebotomy Certification Program)
High School Dipolma from Castro Valley High School, Stockton CA 1/2001 to 12/2012
Job History / Details:
Summary
To obtain a position where there are opportunities to advance and grow.
Highlights
Customer service-focused
Detail-oriented
Friendly
Excellent communicator
Excellent time management
Execute high volume of work under the pressure of deadlines
Experience with dealing with personal and confidential information
Self starter able to work alone or as a team
Experience
February 2007 to June 2010
Lawrence Livermore National Laboratory Livermore, CA
Administrative Specialist III
Manage own files
Processed paperwork for Government clearances
Fingerprinted employees for Government clearances
Followed procedures to ensure personal information and confidentiality was maintained
Other office duties as assigned
Customer care.
October 2005 to January 2007
Nationstar Mortgage Stockton, CA
Loan Processor
Manage all loan files for the office
Input borrower information into computer for pre-approval eligibility
Process borrower documents
Set-up closings and notary appointments
Performed daily maintenance of the loan applicant database.
Basic office duties
Customer care
December 2001 to December 2003
Washington Mutual Santa Rosa, CA
Loan Processor
Manage own loan files
Executed the loan origination process, including ordering credit reports, appraisals and preliminary title reports.
Performed daily maintenance of the loan applicant database.
Verify information on application and set loan amount
Input files into DU to determine eligibility
Process borrower documents
Call out loan approval/set up closing
December 2000 to December 2001
Nelson Staffing/North American Mortgage Santa Rosa, CA
Loan Officer Assistant
Assist two top producing Loan Officers
Take/input confidential loan information into computer systems
Order Title/Escrow paperwork/property appraisals/payoff statements
Run credit reports
Other office duties as assigned.
Education
2012 Kaiser Permanente School of Allied Health Scienc Stockton, CA
Phlebotomy Certification Program
1996 Castro Valley High School Castro Valley, CA
High School Diploma General Education
Additional Information
Excellent personal and professional references are available upon request
Contact this candidate