Project Manager Management

Title:Gary SCIFORD

***********@********.***

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Name: Gary SCIFORD

Address:

City: San Rafael

State: CA

Zip/Postal Code: 94904

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E-mail: ***********@********.***

Primary Phone: 707-***-****

Background

Most Recent Job Title: Program Project Manager

Most Recent Employer: FDIC (contractor)

Career Level: Manager, Director Level

Availability or Timeframe:

Authorized to work in the US:

Security Clearance:

Do you have transportation:

Over 18:

Education:

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Job Preferences

Desired Salary: $135,000

Willing to Relocate:

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Category: Banking/Finance, Customer Service, Financial Planning/Services, General

Management and Administration, Project Management

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Copyright c 1997- Lee Hecht Harrison, Inc.

GARY SCIFORD

***********@********.***

Telephone: 707-***-****

QUALIFICATIONS

PROFESSIONAL PROFILE

Strategic PMI trained technology oriented product/program/project resource management

executive with twenty years of professional experience, including fifteen years of new

product introduction, business process redesign (CMMI) and BCP. Substantial

accomplishments in senior-level operations, program/project management, technology

management and business development resulting in increased market share and greater ROI.

Demonstrated ability to implement and promote growth of new and existing businesses on

domestic and international levels. A highly resourceful and positive leader, I have

exceeded goals and objectives in highly technical and competitive environments, as well as

business continuity. Experienced in enhancing the consumer experience and increasing

business growth by penetrating new markets and energizing relationships with high-profile

clients. Superior communication and interpersonal skills; easily develops rapport with

peers and recognized for performance and achievements.

PROFESSIONAL EXPERIENCE

IndyMac Bank / FDIC

(post bankruptcy) - San Francisco 2006 2008 / 2008 - presentProgram Manager

Reporting directly to CFO, lead program manager for the business process re-engineering

and compliance effort at Financial Freedom, a wholly-owned subsidiary

Significant accomplishments include:

- Overall responsibility for the relocation of operational functionalities from San

Francisco to Austin, TX, including business flow review and analysis.

- Overall responsibility for the conversion to Fidelity s Profile platform, including RFP

review and business flow review and analysis.

- Overall responsibility for the full scale securitization and applications re-

engineering program addressing business process and compliance to Regulation AB for asset

backed securities. Coordinated a $50B investment shelf,

- Managed/Liaised with the business and technical areas in managing a portfolio of

projects, including assigning project management resources and ensuring project resource

management, integration BCP and compliance.

- Principal in project steering committees and liaison with IT/business counterparts for

deployment/coordination of project needs.

- Liaison to outside regulatory/compliance agencies.

Chiron/Novartis

(NOVAD) - San Francisco (Emeryville) 2005 - 2006Project Manager, Business Process (International) (contactor)

Reporting directly to Novartis (Basel, Switzerland), lead program manager for the re-

engineering effort at Chrion/Novartis US and Europe

GARY SCIFORD Page Two

Significant accomplishments include:

- Overall responsibility for the full scale applications re-engineering program for four

(4) major divisions (BioPharma, V/D, NIBR and Research).

- Managed/Liaised with the business and technical areas in managing a portfolio of

projects, including assigning project management resources and ensuring project resource

management, integration and BCP.

- Membership on project steering committees and liaison with IT/business counterparts for

deployment/coordination of project needs, as well as leader of scheduled communications

meetings. Participated in Change Management Advisory Board.

Blue Shield of California

- San Francisco, CA 2002 - 2004 (2005 - contractor)

Senior Project Manager, former Interim Director, OPM and Strategic Planner (contractor)

Blue Shield is a part of the BC/BS national healthcare network.

-Exceeded expectations on two (2) major projects; Commended by senior management.

- Senior Project Manager for all LAN/WAN, LAN/WAN security and general compliance issues

Special Products design, administration and implementation operating within UNIX 98/NT to

XP environments, overseeing project management office activities of 15 project managers.

- Senior project manager for Marketing (new products), software (financial) applications

(Walker, Oracle) and ERP implementations using SDLC project methodologies and composed

policies and procedures for software acquisition and installation.

- Coordinated definition and implementation of the strategy for large projects in support

of business goals and objectives through project prioritization, initiation and budgeting,

executive presentations, definition, planning, design, testing and implementation of large

project activities.

- Leadership and direction through effective planning and communication of business

objectives to employees, ensuring staff understand the current environment and its

boundaries as well as facilitating future changes. Involved team members in the decision

making process where appropriate and making constructive contributions in group

situations. Support for implementation of PMO methodology including:

1) Developing document templates, project management standards and processes

2) Identify and utilize project management software tools to support the project activity

(e.g.: gate funding)

3) Roll out the PMO concept to IS and the business community

4) Provide mentoring to PMO Team, staff and customers

- Alignment with business objectives, identification of deliverables, creation and

monitoring of the project plan, identification of project roles and responsibilities,

following the standard PMP methodology, software selection and coordination of all project

resources.

- Project managed a secured production data-center, providing 99.995% uptime

availability.

GARY SCIFORD Page Three

- Facilitated and managed partnerships with Microsoft, Dell, DST, and AT&T. Supervised

creation of a new vendor relationship (DST) and continued vendor management oversight.

- Developed initial annual Data Center budgets and monitors expenditures on an ongoing

basis. Coordinated review of contract proposals (RFI/RFP) to assist in evaluating and

implementing appropriate technologies.

- Managed the integration of internal/external LAN/WAN support services via Change

Management protocols, including installation, operations and maintenance. Kept all levels

of management informed via dashboard reports, coordination with other projects and

dependencies, staff productivity, staff motivation, teamwork, ensuring and encouraging

effective communications.

- Coordinate the testing and implementation of all hardware and software changes to

insure minimal impact on production systems.

- Commended by the internal Performance Measurement Group for streamlining project

management business processes and procedures, discontinuing unsuccessful vendor

relationships, installing a gate system for project funding and greater accountability

and decreasing/eliminating physical inventory by 40% overall (2003-2004).

- Execute and analyze Customer Satisfaction Survey to improve customer satisfaction and

service levels.

Providian Financial

- San Francisco, CA 1999 - 2002Senior project manager, Crisis Management/Technical Consultant, Corporate Network Systems

Providian Financial is a national credit card provider.

- Exceeded expectations on four (4) major projects. Commended twice by senior management.

- Senior Project Manager for all LAN/WAN, LAN/WAN security and general compliance issues

for the E-Commerce Group as well as liaison for Special Products design, administration

and implementation operating within UNIX 95/98/NT/SUN (SUN Solaris) environments.

- Assisted in the definition and implementation of the strategy for large projects in

support of business goals and objectives through project prioritization, initiation and

budgeting, executive presentations, definition, planning, design, testing and

implementation of large project activities. Reviewed contracts to assist in evaluating and

implementing appropriate technologies.

- Provided leadership in organizing change control(s), ensuring unit and system testing,

delivery of program and client documentation, continued process improvement, adherence to

information and physical security guidelines.

- Senior Project Manager for all LAN/WAN, LAN/WAN security and general compliance issues

for Business Resumption/Crisis Operations. Provided initial risk assessment of network

connectivity. Recommendations for upgrades/improvements were accepted. (see ATM and BR/COP

projects) Supported 24x7 secured data center, hosting 2+TB of on-line MPEG2 archives,

employing Oracle, Sun, EMC servers and dual-provider DS-3 interconnects.

GARY SCIFORD Page Four

- Coordinate the testing and implementation of all hardware and software changes to

insure minimal impact on production systems.

-Developed annual Data Center budgets and monitors expenditures on an ongoing basis.

- Oversaw project management office activities of 6 project managers, including business

development, professional services, software engineering and support, directing activities

of project dedicated technical staff and 4 direct reports generating $4 million in

revenue.

- Leadership and direction through effective planning and communication of business

objectives to employees, ensuring staff understand the current environment and its

boundaries as well as facilitating future changes.

-Involved team members in the decision making process where appropriate and making

constructive contributions in group situations.

- Established and implemented clearly defined processes and procedures for the delivery

of technical services and timely deliver of daily and weekly production schedules. Kept

all levels of management informed, coordination with other projects and dependencies,

staff productivity, staff motivation, teamwork, ensuring and encouraging effective

communications via weekly time/cost/schedule tracking, identification and resolution of

issues, status reporting, management presentations, early notification of schedule changes

and achievement of target dates.

- Delivered overall review of customer and data security (privacy) solution to be

implemented within one (1) calendar, including contract negotiations as a member of the

executive management team.

- Reduced project management operational expenses by 15%, including tracking all assigned

PMO projects to monitor project scope, schedule and budget.

- Directly responsible for the successful roll out (WAN portion) of the E-Commerce

(Henderson, NV) and Arlington/Oakland call/data centers. Additional achievements include

all international (UK, Argentina and India) and domestic call/data center rollouts.

- Created and implemented Customer Satisfaction Survey to improve customer satisfaction

and service levels.

- Proposed, delivered and implemented pilot wireless communication for a Metropolitan

Area Network (MAN) within an extended campus setting from San Francisco, CA to Oakland,

CA.

North American Trust

- San Diego, CA 1996 - 1999Managing Director

of Special Projects (Re-engineering)

North American Trust was an EB/Personal trust company that also provided investment

services.

- Reporting directly to the President/CEO, I was the lead executive for the re-

engineering effort at North American Trust (a 4 billion dollar trust company)

- Retained 100% of the core and preferred client population during the re-engineering

process; exceeding expectations.

- Overall responsibility for the full scale re-engineering program. Composed and

delivered a white paper for the re-engineering endeavors. This white paper included a

GARY SCIFORD Page Five

proposal for a cash infusion and was approved, as presented, by the executive committees

of North American Trust and its parent, managing a $5 million operating budget.

- Hands on management of all administrative, investment and compliance divisions to

introduce revised financial systems programs and new risk management tolerances.

Introduced revised administrative and compliance policies and procedures.

- Oversaw definition and implementation of the strategy for large projects in support of

business goals and objectives through project prioritization, initiation and budgeting,

executive presentations, definition, planning, design, testing and implementation of large

project activities

- Oversaw standardization of products on solution selling methodology, investment

management training, and trading processes resulting in 20% revenue growth.

- Implemented interactive external website and purchased new computer system for trust

record keeping functions. Other system improvements were attained by working with trusted

vendors, existing vendors and the introduction of an internal website.

- Supervised staff of seventeen (17), in common with two (2) divisions (compliance and re-

engineering). Refined workflow procedures and areas of authority affecting over 150

employees and tracked all assigned PMO projects to monitor project scope, schedule and

budget.

Bank of California

- San Francisco, CA 1989 - 1996

A leading California bank providing financial services including discount brokerage.

Vice President and National Program Manager, T&IMG

- Staff leadership position stemming from an original presentation to the Strategic

Planning Group for the introduction of a competitive investment/administrative program for

qualified plans. Known as the Individually Directed Accounts (IDA) program, the objective

would drive growth within the internal fund management business. Exceeded goals by 12%

(1992), 9% (1993) and 3% (1994) and increased sales of new accounts every year (1989 -

1994).

- Listed in Who s Who (investments - 1994).

- Evaluated market expansion opportunities globally (domestically, Far East and Europe)

and worked cooperatively with the General Managers of International Administration and

International Operations of the parent bank (Mitsubishi Bank and Trust, Ltd.) to present

the IDA program to our international client base.

- Continued as investment/compliance liaison officer for a pooled fund investment program

of 80+MM as a Vice President and Manager, Individually Directed Account (IDA) program.

- Supervised staff of eleven (11), including three (3) regional administrators and

tracked all projects to monitor project scope, schedule and budget

- Authorized annual pooled funds reporting to the OCC/DOL/IRS and coordinated tax filings

for all limited partnership holdings held in trust by the Bank.

- Bank representative to the Depository Trust Company s (DTC) Trade+3 (T+3) project (93-

95).

GARY SCIFORD Page Six

EDUCATION

SAN FRANCISCO STATE UNIVERSITY

Bachelor s Degree

- Law emphasis, 1983

CANNON Employee Benefit Program Certificate

PgMP Certification candidate

METHODOLOGIES / TECHNOLOGIES

PMI (PMBP), ITIL, Linux (test/pilot environment), SDLC, HDLC, RUP, XML, LDAP,

Loudcloud/Opsware (EDS test environment), HTTP, SSL, SMTP, Java, LDRPS, LAN/WAN, Bloomberg

(Trading/Compliance), PORTIA, Diamond, AT&T/MCI/Sprint telecom, PeopleSoft, data

warehouse, MS NT/XP, Nokia, Dell, SUN, Blade Technologies, Cisco, Remedy/Vantive,

Documentum, Oracle, SQL, EMC, SAN storage

OPEN TO RELOCATION AND/OR DOMESTIC AND INTERNATIONAL TRAVEL

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