Quality Assurance Manager

Location:

Antioch, CA

Posted:

December 08, 2012

Contact this candidate

Resume:

Title:Team Leader

**********@*********.***

Document

Source below

NAME:,

ADDRESS:

ADDRESS2:

CITY:

STATE:

ZIP:

CANDIDATE ID: 2566228

US CITIZENSHIP:

EDUCATION:

EXPERIENCE: 0

WILL RELOCATE: No -

JOB WANTED:

RATE NEEDED:

TELEPHONE: 386-***-****

EMAIL: **********@*********.***

HOMEPAGE:

HOTTEST SKILLS: product, mortgage, audit, investor, sale, pricing, market, banker, real

estate, communication, retail, strategic, banking, budget, credit, finance, financial,

transaction

REVISION: 07-SEP-02

RESUME:

IFRAME:

[1]http://ad-adex3.flycast.com/server/iframe/SIRCShawnsInternetResumeC

enter/SIRCRunofSite/123456

[2][123456]

Julie Gibeau

Antioch, California 94509

Phone: 925-***-****

Fax: 925-***-****

Email: [3]**********@*********.***

Last Updated: 07/07/99

Objective:

Seeking a position where my experience can benefit the employer and

myself.

Employment History:

Julie Gibeau

925-***-****

Fax 925-***-****

email: **********@*********.***

EXPERIENCE HIGHLIGHTS

First Mortgage Network

October 1997presentLoan Account Manager

Structure presented loan scenarios, suggest alternative methods,

proper loan product type and code - Maintain full knowledge of

investor products, pricing, and underwriting guidelines - Inform loan

agents, net branches, underwriting and production staff of product

updates, and enhancements, promote such to loan officers Work with

loan officers, sales managers, underwriters and production to expedite

and solve loan communication problems. - Interact with secondary

market and loan officers for clarity of pricing and product codes. -

Investor liaison - Handle loan officer and processor relationship,

staff concerns, complaints and compliments. - Present new product and

guidelines or items of interest relating to the mortgage industry at

sales meetings. - Affirm given percentage of in-house product fundings

Train loan officers in products and in-house programs, file flow

procedures, locking loans, pricing and fees - Assist in underwriting

loans when necessary.

Consultant

ContractNovember 1993 - October 1997

Wholesale and retail contract mortgage loan processing - Contract with

mortgage bankers for pre and post funding and underwriting audits

Contract underwriting Establish back room operations which included

receipt of file, underwriting, investor submission, doc draw and

funding authorization - Contracted to setup operations of B lending

division for mortgage banker, investor liaison, suggested software

application for processing and loan tracking, trained new hires for

positions created.

Echelon Mortgage Corporation

August 1991October 1993Vice President, Risk Management/Mitigation

Overseeing and disseminating regulator compliance - Corporate quality

control - Create and implement corporate policy, procedure, and job

description - Investor/Secondary market guideline control -

Operational audits of quality, production and compliance -

Underwriting, processing and funding audits - Identifying errors in

methodology and systems - Recommended change or additions to systems,

forms, work flow, policy and procedures - Efficiency studies of

divisional and corporate performance - Identifying fraudulent and

misrepresented loan transactions for legal ramification - Assessment

of potential repurchase of loans and the handling of warehoused stale

loans - Enhanced operations and compliance requirements - Mitigated

corporate risk issues - Answered directly to President/CEO.

San Francisco Federal

November 1981June 1991Assistant Vice President, Operations

Controlled operational departments consisting of approximately 32

employees - Managed $3.2 Billion loan servicing portfolio - Underwrote

and approved underwriting of loans - Due-diligence review of sale and

purchase of portfolios - Created policy, procedure and job

descriptions - Re-classification of departments after performance and

functional audits - Set immediate and long term goals and budgets -

Created strategic alliances with outside service bureaus - Interfaced

with MIS in developing new applications for operational divisions and

product tracking.

Institute of Financial Education

1982-1990Chapter President Instructor

The IFE is a subsidiary of the U.S. League of Lenders.

President and President Re-elect 1987-1989 of Bay Area Chapter 113,

covering San Francisco, Alameda, Contra Costa and Solano Counties.

Motivational speaker - Educational curriculum coordinator - Public

relations - Instructor.

As President I was responsible for representing the Chapter through

speaking engagements and national conferences. During my

administration the Chapter was able to achieve national recognition by

receiving an Outstanding Achievement Award.

As instructor; taught college accredited courses which included:

Management Survival and Delegation - Customer Satisfaction -

Supervisory Personal Management I & II - Successful Business

Management Through Personnel - Real Estate Finance - Real Estate

Principals I & II - Loan Servicing I & II.

Received Outstanding Instructor awards 1986, 1987, 1988 and 1989.

Received Certificate of Recognition 1988, Certificate of Achievement

1990

Title Insurance and Escrow Industry

19731981Branch Manager, active escrow officer and trainer. Companies included;

Founders Title, First American Title, Stewart Title, Safeco Title and

Chicago Title. San Francisco and San Mateo County.

Through my efforts the first San Francisco County office of Stewart

Title was opened.

Affiliations

American Management Association; AMA graduate of Operational Audits.

College of San Mateo; Certificate of completion, Supervisory

Management.

CMBA; belonged to the Quality Assurance, Compliance and Fraud

Committee which implemented quality standards for the mortgage banking

industry.

References

Will be provided upon request.

Education History:

SFCC, American Management Association, College of San Mateo.

Interests and Activites

Awards

Outstanding instructor 1986,87,88 & 1989. Certificate of Recognition

l988, Certificate of Achievement 1990.

Salary Requested

$80000-$90000