Customer Service Sales
Resume:
Customer Service, Sales, General Labor (I am looking 4 Employment)
Date: 2012-12-05, 3:14PM **********.*******@*****.***
My name is Brandon, I am 23 years old, and looking for new employment. Below is my resume, it is yes geared more for an optical job, my current job has been general contracting for a construction company (past year). I am very good with my hands, good physical shape, fast learner, mechanically inclined, punctual, and good with people . I am available any shift, however many hours you need me.
BRANDON HASSELL 937-***-****
PROFESSIONAL SUMMARY
Highly motivated Salesman with extensive experience in retail and lab, with a solid understanding of optics and customer service. Proficient with a wide variety of optical equipment and software.
AREAS OF EXPERTISE
Customer Service, Negotiations, Associate Training, Telemarketing, Sales/Retail, CSAT, Multi-tasking, Compensation/Payroll, Complex Problem Solving, Daily Cash Reports, Hiring/Firing, Wet & Dry Edgers, Lens Generators & Polishers, Self & Auto Blockers, Lensometer, Hand Edging, Pupillometers, Spectacle Adjustments, Measurements, and Repair.
WORK OF EXPERIENCE
January 2004 to September 2010 West Milton Optical West Milton, OH
Optical Consultant
My first part-time job, worked after school every weekday, trained under Terry Hassell and John Stuckey. Started as a Lab Technician learning the lab equipment and building spectacles, as my lab skills developed I began my retail training moving to full time. The more experiance I took in the better I became, I was awarded a position as an Optical Consultant representing West Milton Optical.
Responsibilities Included:
Filing, Cleaning, Lens Orders, Equipment Maintenance, Stocking Product, Pd Measurements, Multi-Focal Measurements, Layouts, Lens Edging, Hand Edging, Tints, Customer Satisfaction, Customer Service, Telemarketing, Trouble Shooting, and Problem Solving.
September 2010 to January 2011 Luxottica Beavercreek, OH
Sales Supervisor
Hired on as a Sales Supervisor I was trained in Management Skills, Business Ethics, Glasses in 1 Hour, Payroll, Loss Prevention, CSAT, Daily Cash Reports, Employee Training/Coaching, Eyenet Software, Scheduling, and the Appointment Book. Working 30-40 hours a week I alone generally brought $8,000 to $14,000 with Lenscrafters prices, I produced 25-30% of the total sales. I also had the highest percentages of sunwear sold on a weekly basis. I started cross training in the lab so I could be more available to Lenscrafters needs.
Responsibilities Included:
Store Keyholder (opening & closing store), Opening or Closing Cash Register, Entrusted with Store Safe Codes, Completing Daily Cash Report, Planning & Holding Morning Associate Meetings, Creating Associate Weekly & Monthly Sales Goals, Scheduling (holidays, PTO, vacation, etc.), Nightly Bank Deposit, Troubleshooting, Advanced Problem Solving, Customer Satisfaction, Stocking Product, Advertising Layouts, Associate Training.
KEY WORDS
Over 5 Years Retail Experience
Over 5 Years Lab Experience
2 Years in Management
Used to Multi-tasking
Advanced Understanding of Lab Equipment
1 Year of Apprenticeship Completed
CSAT
Negotiations
Customer Service
Advanced Problem Solving
EDUCATION
Fairborn High School, 12
Fairborn, OH
General
Please Contact For References.
Thank you for your time.
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