Sales Representative Customer

Trustworthy,Energetic Professional Women (columbia/charlotte)

Date: 2012-12-05, 2:21PM **********************@*****.***

Shauna Chambers

Trustworthy,Energetic Professional Women

Columbia, SC

*******************@*****.***

-More then five years customer services experience

-Profound ability to communicate effectively, both orally and in writting

-Strong ability to analyze and solve problems

-Great skills in gathering data, compliling information, and preparing reports

-Ability to perform complex tasks and to prioritize multiple projects

-Demonstrated ability to maintain confidentiality; organize workload to ensure deadlines are met

Work Experience

CONNEXTIONS(CVS)-Charlotte, Nc

Customer Services Rep.

Sept.2011-CURRENT

-Help assist Pharmacist to get paid claims for health insurance company

-Train Customers Services Rep. Classes to better my employees

-Inform Pharmacist about a certain members Health Plan

-File claims when needed on People safe software or D.0

-Make sure certain Health plans provide the best for the Customer

-Provides impeccable Customer Services Skills

-Establish a relationship with the callers

-Log Every Phone Call With the correct information

-When needed I work One on One with the Client(CVS)

Forever21 - Concord, NC

Sales Associate

November 2009 to June 2010

-Provided impeccable customer services

-Redo floor sets

-Train new sale associate

-Strong night shift closer

-Stocked new shippment

Ups - Raleigh, NC

Sales Associate

February 2008 to January 2009

-Personal assistants

-Inventory Specialist

-Incharge of all important mail

-Distributed mail by zipcode to all bins by number

Acs call-center - Raleigh, NC

Sales Representative

January 2007 to January 2008

-Answering clients that called in

-Provided quality customer services

-Used different Microsoft to file customer information

-Perform other tasks as assigned

Education

Office Administration

Atlanta Jobcorp. - Atlanta, GA

2007 to 2008

Highschool Diploma

Atlanta Jobcorp. - Atlanta, GA

2007 to 2008

Awards

Georgia Work Ready

May 2008

-Recognition of verified skills in Applied Mathematics, Locating Information, and Reading for Information

Certifications

CPR Certified

August 2011 to August 2013

Completed the cognitive and skills evaluation in accordance with the curriculum of the American Heart Assocition BLS for Healthcare Providers (CPR and AED) Program

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