Kenneth Nies
Email: *********@********.***
Address: *** ***** **.
City: Aurora
State: IL
Zip: 60505
Country: USA
Phone: 630-***-****
Skill Level: Experienced
Salary Range: $75,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Kenneth A. Nies
609 Bangs Street, Aurora, IL 60505-5309
H: 630-***-**** C: 630-***-****
*********@********.***
SAP SYSTEM ADMINISTRATOR / SYSTEMS ANALYST / PROJECT MANAGER
A high-impact leader with a solid history of finding ways in which IT can add value to its business operations - matching corporate objectives to productive technologies. Successful background leading teams and managing complex projects that improve services to a broad variety of internal and external clients. Especially skillful at analyzing problems and finding opportunities in designing cost-effective solutions, marshaling necessary resources, and implementing those solutions on time and under budget -- exceeding requirements and expectations.
Extensive professional skills and experience, including:
* Improving Processes, Procedures & Productivity
* Integrating Complex Business Systems
* Developing Software & Applications
* Expert in SAP Systems Analysis
* Expert in SAP troubleshooting
* SAP PLM support
* Accelerating SDLC proficient
* Tier 2 SAP user support
* Negotiating with Vendors & Suppliers
* Managing Effective Help Desk Operations
* Reducing Costs & Boosting Efficiencies
* Balancing Budgets, Resources & Schedules
* Forging Strong Relationships with Clients
* ITIL Proficient
Technical knowledge:
SAP Basis Modules: SAP ERP ECC 5.0, SAP Enterprise Portal, BW 3.5, CRM 4.0, APO, FI, HR, MM, PP, QM, SD.
SAP Basis Processes: Variant maintenance, Asset Management, Cost Center Accounting, Purchasing, Replenishment, Batch Job Control Processing, and Printer/Spool Management.
Project Management: Change Advisory Board (CAB), Release/Change/Configuration Management, ITIL and SOX audit conformance proficient.
Software Packages: Version Control, Defect Tracking Systems, Requirements Management, Automated
Testing Tools, MS Office Suite (Word, Excel, PowerPoint, Outlook, and MS Project)
Development: VB, C/C++, ANSI SQL, SAP ABAP, UNIX profile maintenance and shell scripting.
Professional Background
Menlo Worldwide Logistics, Aurora, IL 2011
-- Transportation Analyst
* Met with transportation coordinators and customers to plan monthly price updates.
* Performed transportation analysis for freight forwarder price increases.
* Met monthly with project managers to plan new projects and transportation analysis requests.
MOLEX, Inc. (global manufacturer / Tier I auto supplier) Lisle, IL 1981 - 2009
-- Global Helpdesk Systems Analyst (2008 - 2009)
* Change Management, Document Management, and System Analysis duties as required supporting PLM functionality.
* Managed several Microsoft Access databases. This allowed the creation of helpful usage and statistics reports to be generated for regional management.
* Created helpdesk documentation to be used by the helpdesk in troubleshooting known issues.
* Met with users to define the requirements for new programs being put into production. This ensured seamless turnover of processes and procedures to the Operations group.
Kenneth A. Nies - page 2 (MOLEX, continued)
-- SAP Basis Administrator (2003 - 2008)
* Assisted in SAP System Upgrades as a team member and analyzed system issues. Helped to ensure the successful implementation of the new system software.
* Created an automated process for implementing SAP kernel upgrades. Reduced the time required to implement these changes by 25%.
* Analyzed SAP System Integration requirements to meet set SAP standards, allowing smooth integration of new systems into existing systems.
* Managed SOX and ITIL documentation to ensure audit requirements were met. This provided easy document retrieval when company audits were performed.
* Created many UNIX scripts used to monitor the health of various systems. This aided in the prevention of potential system outages.
* Detected a severe defect in the SAP system environment which would have caused a major system outage. Conceived a plan to work around the problem with minimal system disruption.
-- R3 System Analyst (1998 - 2003)
* Developed and managed a software database used by the department. It provided easy storage, tracking, locating and monitoring of all software that was on-hand.
* Analyzed system usage problems and programmed system health monitor scripts, aiding in the safeguarding of the system and maximizing the system's availability.
* Completed administrative reports which allowed visual observation and tracking of the current status of the performance of the SAP systems. Audit fulfillment via SOX and ITIL documentation.
-- Operations Support / Documentation Coordinator (1996 - 1998)
* Negotiated pricing of special forms with vendors, resulting in a savings of more than 10% of the budget.
* Acted as liaison between the computer operations group and the users, to better understand their requirements. This alleviated any potential dissatisfaction from a user standpoint.
* Developed automated documentation for the data center. Provided a quick and easy way to retrieve information for any given process managed by the operations team.
* Created internal special forms used for computer operations. Saved the department thousands of dollars by not outsourcing the work.
-- Lead Computer Operator (1994 - 1996)
* Completed required report processes and mentored a team of three shifts of computer operators. Assisted the Data Processing manager and contributed to the smooth running of the data processing team.
-- Computer Operator / Report Distribution Specialist (1981 - 1994)
* Completed mainframe computer tasks and report distribution to key users throughout the company's headquarters. Ensured that management had their reports in a timely manner.
Education & Training
Ashford University, Clinton, IA.
B.A. Business Information Systems, 3.69 GPA
Minor Business Administration, 3.73 GPA
Certificates: HP Service Manager, Sarbanes Oxley (SOX), ITIL, Global Compliance & Ethics, and several SAP courses.