Customer Service Data Entry

Jacquetta's InformationLocation: Youngtown, AZTitle: Finance AdvisorExperience: 0-1 yearsWork Types:

Willing to Relocate: NoWilling to Travel: No TravelCareer Level: IntermediateWork Status: U.S. CitizenMember Since: 2012-01-10 Helpful Links

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Jacquetta Willis-Clemmons

11621 w. Cheryl Drive • Youngtown, AZ 85363 •

Phone Cell: 623-***-**** •

E-mail• *****************@*****.***

Objective:

Establish a strong career which allows me to fully utilize and develop my interpersonal, professional,educational and communication skills while providing me the ability to grow personally and professionally.

Summary of QualificationsPossesses high interpersonal, communication and adaptability skillsPossesses strong analytical and problem solving skills and the ability to work with diverse groups of internal/external clientsPossesses strong ethical business acumen Ability to work with vendors and foster positive relationships

Professional Experience

October 2006- August 2011 University of Phoenix Phoenix, AZ

Finance Advisor- Military DivisionManage and analyze monetary resources and affairs within an organizationApply funds to open balances and supervise accounts for appropriate disbursement of monies; in addition, collect and monitor activities on delinquent accountsPrepare weekly and monthly reports and forecasts reflecting cost analysis (300+ accounts)Educate students on financial responsibilities to prevent finance challengesPrepare weekly and monthly financial reports

June-2004 Aug-2006 Pinal County Federal Credit Union Casa Grande, AZ

Loan Processor

Prepare and educate members of credit union products and services and opened/closed accounts

Performed account services (e.g. I.R.A.’s, loan applications, account research)

Supervised and trained front lobby employees and lobby operations

March-2002 June-2004 Arizona Federal Credit Union Phoenix, AZ

Teleservices Representative

Perform and educated members in credit union products and services available online and branch

Provided highly efficient customer service transactions ( transfers, payments, refunds, and account research for problem-solving)

Responsible for accurate data entry and account updates

COMPUTER EXPERIENCE

Microsoft Office

Oracle Finance System

EDUCATION/AFFILIATIONS University of Phoenix

Masters Business Administration 2010

Bachelor of Business Management 2008

Active Member of International Toastmasters 2008

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