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Human Resources Customer Service

Location:
Teaneck, NJ
Posted:
December 30, 2012

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Resume:

Orquidea's InformationLocation: TEANECK, NEW JERSEYTitle: Human Resources CoordinatorStatus: Working but looking for something new Experience: 0-1 yearsWork Types:

Willing to Relocate: YesWilling to Travel: Do not mind travellingCareer Level: IntermediateWork Status: U.S. CitizenInterests:

Airlines/AviationFood & BeveragesHospital & Health CareMember Since: 2009-05-10 Helpful Links

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Orquidea Maria-Thomas

1142 Anna Street

Teaneck, New Jersey 07666

646-***-****

************@*****.***

OBJECTIVE:

To obtain a position where I can utilize my skills, experience and degree while continuing to grow professionally.

SUMMARY OF QUALIFICATIONS: Knowledgeable of Human Resources policies and procedures and have a good understanding of the Human Resources Department’s overall functions.Solid PC skills with proficiency in MS Office including MS Word, MS Excel, and MS PowerPointExcellent administrative, organizational and human resources data skillsExcellent interpersonal, communication and customer service skillsAble to work individually and as a part of a teamKnowledge of HRIS (PeopleSoft and SPARQ)Ability to prioritize and multitaskAbility to adhere to strict confidentiality

PROFESSIONAL EXPERIENCE:

Isabella Geriatric Center, New York, NY (8/2010 to Present)

Human Resources Coordinator

Human resources position designed to provide specific support to the Recruiter and/or Benefits Coordinator.

Maintains and updates medical and HR files.

Answer routine benefit questions

Reviews employee benefit forms.

Verifies and processes union/non-union disability forms.

Provide data entry and secretarial support to the department and assist in all other administrative tasks pertaining to Human Resources Functions.

Screens telephone calls, inquiries, visitors and employees for further handling and/or processing.

Screen and assist applicants with employment applications.

Administer the company’s tuition reimbursement program.

Coordinate filing for the department.

Answer routine inquiries on current job opportunities.

Process maintenance forms for the changes in employment status.

Support the recruiter in reviewing and creating new employee files.

Monitor and process reports for license renewals, immigration status and performance evaluations including entry into HR database for 1,200 employees.

Responsible for locker rooms upkeep.

Hilton New York, New York, NY (1/2010 to 4/2010)

Human Resources Intern

Provided coordination and assistance for a variety of activities and functions within the Human Resources Department.

Listened and responded to inquiries made by individuals who called or walked into the department using a clear speaking voice to meet their needs.

Maintained telephones, printed employee ID cards, and name tags.

Updated job position hotline.

Assisted walk in applicants with their applications.

Conducted applicant screening for Basic Qualifications on PeopleSoft.

Escorted applicants to department for interview with managers.

Created employment letters for employees.

Distributed Hilton Passports to employees.

Assisted co-workers with preparing retirement parties, pride awards and other departmental events.

Managed training schedule and process data input into PeopleSoft.

Provided team members with full administrative support.

Office of Payroll Administration, New York, NY (8/2006 to 1/2010) College Aide

Performed miscellaneous clerical, administrative, and data entry for the Union Services department.

Prepared monthly balance sheet account reconciliations.

Assisted supervisor with insurance rate increases.

Generated and maintained weekly and monthly excel spread sheets for monthly administrative fees and cash balance reports.

Responded to insurance inquiries made by employees.

Entered and verified data in Payroll Management System.

Test Quest Tutoring Services, New York, NY (10/2007 to 6/2008)

Supplemental Education Services Tutor

Provided one on one tutoring to students residing in Manhattan.

Assisted students in improving academic achievement by meeting with them on a regular basis to clarify learning problems and work on study skills.

Administered reading and math placement tests.

Constructed student plans and lessons.

Created and recorded monthly progress reports.

EDUCATION:

New York City College of Technology, City University of New York

BT in Hospitality Management, CUM LAUDE June 2010

CERTIFICATIONS:

State of New York, Notary Public (Jan 2012)

HONORS:

Hispanic Scholarship Fund- AT&T Scholarship Program (2008-2009)

LAUNGUAGE AND TECHNOLOGY:

Fluent in Spanish

Intermediate in Microsoft Office

Intermediate in Sparq (Tools for the HR Professional)

Intermediate in PeopleSoft

References furnished upon request



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