Customer Service Manager

Susan Reith

Email: *********@********.***

Address: *** **** ***

City: Lavallette

State: NJ

Zip: 08735

Country: USA

Phone: 862-***-****

Skill Level: Experienced

Salary Range: $42,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Susan M. Reith

102 Kerr Ave., Lavallette, NJ 08735

862-***-**** *********@********.***

Administrative Assistant

Summary Of Qualifications:

* A highly organized and detail-oriented Administrative Assistant with over fifteen years of experience and diverse knowledge of handling administrative tasks.

* Dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve project goals and deadlines.

* An independent and self-motivated professional with excellent research and writing skills; able to grow positive relationships with clients and colleagues at all organizational levels.

Computer Skills:

Microsoft Word, WordPerfect, Excel, PowerPoint, Access, Outlook, Frontpage, Quickbooks, Peachtree, Scanning Software, Visio, Progage, Dictaphone, Autocad LT 2004, Adobe Photoshop, Adobe Reader, Adobe Acrobat

Professional Experience:

C&S Precision Products, LLC 01/2001 - Present

Office Manager/ Bookkeeper Butler, New Jersey

* Provide day to day operations of running a privately owned company established by my former husband and myself. This includes all bookkeeping and financial transactions, reporting and tax fillings.

* Shared responsibilities in all aspects of sales, customer service, procurement, vendor purchasing, quality control and certification and traceability.

* In addition, I also maintained employee benefits, bonus programs and payroll.

EBI, Inc. 07/2007-07/2009

Office Manager/Bookkeeper Bloomingdale, New Jersey

* Provide administrative support to President, Vice Presidents and Engineer. Including correspondence, request for quotation, vendor expediting, implementation of company procedures, policies and instructions and coordinating employee benefits.

* Responsible for monthly and weekly tracking and reporting of operations and financial data.

* Responsible for company bookkeeping, including A/P, A/R, bank reconciliations, payroll and scheduled tax filings and payments.

* Maintain bookkeeping and financial records for secondary owned company, CMR Realty, LLC. Including monthly tenant invoicing, property maintenance and customer service.

New Era Engineering 01/2006 - 07/2007

Engineering Assistant Paterson, New Jersey

* Provide Administrative support to mechanical, electrical and controls engineers.

* Perform routine database and web page maintenance.

* Compile data and create machine manuals on CD format incorporating, web pages, photos, AutoCAD drawings and manufacturer specifications.

* Order and stock supplies

Lee-Nolan Associates 03/2005-01/2006

Executive Assistant - Part Time Montclair, NJ

* Transcribe and type daily correspondence and field all incoming phone calls

* Coordinate schedules and travel arrangements

* Perform clerical duties such as faxing, filing, copying and proofreading

* Schedule client physicals and appointments

* Interact with clients & insurance companies for client information

AST Bearings 09/1998-03/2005

Executive Assistant / QA & Engineering Support Montville, New Jersey

* Provide administrative support to General Manager, V.P. of Operations, Quality Assurance Manager and the Engineering Manager. Including coordination of corporate luncheons, banquets and travel arrangements.

* Diversified in all areas of operations including, Customer Service, Outside Sales Support, Procurement, Inventory Control and Production.

* Responsible for set up and maintenance of various databases using Microsoft Access.

* Responsible for monthly and weekly tracking and reporting of operations and financial data utilizing Word, Excel and Power Point to create charts, spreadsheets and tables.

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