Project Manager Management

Diane Wasilisian

Email: *********@********.***

Address: **** *********** **

City: Charlotte

State: NC

Zip: 28117

Country: USA

Phone: 603-***-****

Skill Level: Management

Salary Range: $120,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Diane Wasilisian

EXECUTIVE MANAGEMENT: SOFTWARE AND WEB APPLICATIONS

Vice PresidentExecutive DirectorManaging Director

Executive professional having 30 years experience in business with over 25 years specifically in software and services including 12 in internet technologies and 4 A years in social media platforms. Strategic, focused innovator having detailed organizational skills to enhance Fortune 500 companies and startup companies environments with global presence. Excellent analytical skills and an ability to take complex technical applications to non-technical clients acting as liaison to C level customers. Stellar expertise within healthcare vertical enabling portal/community exchange technology, business intelligence, internet strategy, and healthcare application review for adherence for meaningful use mandates. Excellent project leader and communicator with CXO key stakeholders with exemplary reporting techniques of successes, challenges, risk mitigation, change management, milestone reporting, and requirements definition.

Excellent at taking a concept for a solution through full product life cycle to implementation and managing that process and the teams to completion. Specifically effective at managing expectations of stakeholders and executive management, customers, project team members while keeping project requirements and timelines on target. Highly efficient at planning and strategy for maintaining budgetary requirements and project deliverables while providing team mentoring techniques.

CORE LEADERSHIP COMPETENCIES

Program/Project Management Product Management Technical Requirement development

Vendor Management/Review Strategy Management Web Development & Management

Software Development Operations Management Recruitment

Software implementation Concept Models Budgetary

User Profiles

PARTIAL CLIENT LIST

Raytheon Liberty Mutual Blue Cross Blue Shield, MA

Lawrence General Hospital Valco Data LAU

St Vincents Vanderbilt University Medical Over 100 Physician offices

University Of Alabama Medical MyHealthCommunity Childrens Hospital of Michigan

Hampden County Medical Hartford Healthcare

TECHNOLOGY PROFICIENCIES

Methodologies: Agile, SDLC, Waterfall, Six Sigma, Lean Development, PMP classes

Technologies:

Visio, MS Project, Stellent Content Management Systems, Linux, Vista, XP, XML,SOAP, e-commerce portals, Social Media Platforms, Web Analytics, SaaS

Technology Certifications:

Internet Technologies, Coldfusion, PHP, JavaScrip, Internet Architecture, Web Application design, SQL Database, Six Sigma- Green Belt

PROFESSIONAL EXPERIENCE

Allscripts New Hampshire 2011-2013

Senior Project Manager Ambulatory EEHR Implementations

International software company in the healthcare industry offering solutions to Acute and Ambulatory settings with over 46 locations in 24 states, Asia, Australia, Canada, India, and the United Kingdom. Allscripts is known for a connected Community of Health Solution. As a member of the enterprise implementation team leveraged PMP methodologies:

Key leader in rolling out EEHR to St Vincent Ambulatory sites onsite:

o Managed team of 6-10 including consultants, Allscripts employees and client employees (mentor and coach team)

o Completed 18 installs, a rapid fire that included 8 sitesone a week

o Managed client relationship

o Created and Managed schedules, status reports, surveyed clients on work done by team graphed results for each team member

o Worked with Client Dir of roll out to create final EEHR project plan for rollout

o Created and delivered tasks plans for each member on team

o Ran kick off meetings, introductory meeting to review and collect documents and requirements, scheduled and ran initial and gap workflow meetings

o Managed issue list, delegating tasks and escalating

Managed multiple projects (5) remotely:

o Interfaces, restarts of EEHR rollouts, reorgs, conversions

o Create project plans for all projects no matter the size of project

o Create, monitor and escalate cases in SalesForce for clients

o Create cost and budget plans monthly in Clarity

o Approve timesheets, manage hours, request resources

o Schedule meetings, report minutes

o Submit client orders, request formal quotes, create scope changes

o Manage risks and issues

DesignDotCom Inc. & The Social Expert, LLC -Jun 1999-Present New Hampshire

Product Management/Project Management- Consultant

25 years in Consulting and Technologies as privately held company working with large and small organizations. These capabilities have been leveraged in other industries such as banking, insurance, health care, small business and manufacturing. Expertise includes web, portals, content management systems, social media platforms and enterprise solutions.

Responsibilities included managed small and large projects for software and web applications. As an executive lead took solutions from concept/proof of concept to gathering requirements to managing the technical team to QA and then implementation (full product life cycle management) while managing internal stakeholders and client expectations. Managed up to 3 million dollar budgets and projects that could take up to a few years to complete.

Selected Achievements

Installation Sr. Project Manager (Agile project delivery method)

o Manage teams hiring, mentoring and enabling 18+ people

o Manage project timelines, budgets and resources, monitoring milestones for financial and contractual obligations

o Deliver on tasks associated with implementing solutions at clients sites

o Manage relationships and contracts with vendor companies

o Manage client relationships at the management level and stakeholders expectations at the project level

o Experienced at integrating with cross functional teams (IT, office staff, stakeholders, customer service)

o Worked with program directors in establishing processes to address resolution of issues during project implementation

o Manage communication as to project status through reporting to internal management

o Manage customers satisfaction

o Keep abreast of product knowledge

o Engage in up-sell opportunities

o Oversaw Training of staff

Software Solution Sr. PM (SDLC)

o Did the due diligence on technologies and current user prospective

o Researched market for competitive technologies/applications

o Developed Visio layouts for concepts & sitemap flow (proof of concept developed for presentation to 100 CIOs)

o Worked with designers on screen details (features, buttons, content)

o Managed technical team, Oversaw Project & QA and Leader in implementing enterprise platform solution for healthcare

o Used sequential software development process

Datamedic Corp Feb 1998-Apr 1999 Massachusetts

Director of Product Marketing & Product Management

Privately held software company that created applications that included 13 software solutions for EMR and scanning solutions for clinicians and hospitals. 200 employees and approximately 20 million in revenues. Was sold in 1998 to Atlanta firm.

Responsiblities included managing product management/product marketing team and spec writers. Worked with CEO to position company for going public.

Selected Achievements

Created road maps for products for the physician and hospital market

Developed partnerships with third party software companies to complement Datamedic's suite of solutions

Oversaw team that successfully wrote specs on enhancements for 13 software products, by working with clients to meet their needs by delivering on feature sets and functionality

Worked closely with development to design and implement market requirements for new products and enhancements

Defined product releases by market, contractual obligations, project size and scope. Created marketing plan and strategy for company.

Creatively worked with sales in growing revenues to 115% over previous year

Worked with Technical team and Project Management during development and roll out.

Cerner Corp Feb 1996-Feb 1998 Missouri

National Sales Manager

A global supplier of healthcare solutions to hospitals and healthare organizations. Cerner builds unified, integrated systems that clients use to share information. Cerners is a 1,671.86 million size company with 7,800 employees.

Responsibilities included taking a new division and growing its revenue, determine its market and hire and manage reps regionally.

Selected Achievements

Managed product sales group in physician market for North America.

Directed eight account executives and one clinical marketing specialist.

Developed yearly budgets and quarterly forecasts for EMR/billing systems for physicians.

Made presentations for corporate overviews. Created vision and negotiated contracts with prospective clients.

Implemented quarterly training for account executives on product enhancements, sales, and territory planning.

Annual quota went to $48 million in less than 2 years.

Exceeded annual quota of $11 million by winning contracts totaling $14 million in first quarter alone. Achieved 145% of quota by end of third quarter.

Medical Information Management Systems Jan 1995-Feb 1996 Tennessee

Director of Sales & Manager of Project Management

Privately held startup in the healthcare software industry. Created a solution that clinicians and hospitals could create a medical and financial profile of a patient on a handheld computer. The companies solution was considered innovative for its time.

Responsibilities included wearing many hats as expected in a startup, from sales to marketing to implementation. Worked closely with clients to address their current issues and work with technical in prioritizing features.

Selected Achievements

Created and implemented tools for successful prospecting and follow-up for sales department to physician practices who membership was 50+ physicians.

Set up product presentations, including features and benefits of Pearl software.

Implemented system to prepare revenue projections and forecasting of opportunities.

Responsible for medical records and billing system installation.

Directly supervised team consisting of trainer, installer, and technical person. Developed project plans for new clients.

Managed project timelines and budgets, monitoring milestones

Delivered on tasks associated with implementing solutions at clients sites

Manage communication as to project status through reporting to internal management

Manage customers satisfaction supporting account management

Co-wrote manual for project implementation and worked with another team member to develop user-friendly training manual with screens and explanations.

Successfully closed new business for start up with first few sales equaling $150,000+ each.

E.T.C. Jan 1989-Nov 1994 Alabama/Tennessee

Owner/Consultant

Privately held company. Owned and managed E.T.C., specializing in processing of electronic claims for physicians and programming services.

Selected Achievements:

Generated substantial new business.

Provided contractual programming to clinical organizations including physicians office enabling them to automate some of their processes and financials

Involved in over 140 systems sold and 100 installations.

Managed and directed project teams.

Acted as liaison between physicians and software vendors.

Consulted with physicians on purchasing of stand alone systems for automating their processes and claims. Presented five-year plans for buying and/or leasing.

Established productive client base of 20 physician offices.

Nurtured long-term relationships through delivery of services to meet client's needs for over 175 customers.

EDUCATION AND CREDENTIALS

Southern New Hampshire University- IMBA

Major: International MBA in Healthcare Management (Expected Graduation: 12/2014)

New York Institute of Technology - BS

Major: Computer Science and Business Management

Minor: Psycology

University of Alabama in Birmingham

Major: Sales & Marketing Management

Minor: Computer Science.

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