Customer Service High School
Resume:
Deena McGowen
Email: *********@********.***
Address: **** ****** *****
City: Hanahan
State: SC
Zip: 29410
Country: USA
Phone: 843-***-****
Skill Level: Entry
Salary Range: $20,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Deena R. McGowen
6222 Murray Drive APT B5 Hanahan, South Carolina 29410
843-***-**** *********@********.***
Work Experience
Money Man Pawn ARS Rescue Rooter
Admin Assistant In-store Sales Associate
10/2012 12/2012 09/2011 - 12/2011
Answer phone courteously Greet all customers
Solve customer problems effectively Learn & use techniques to
Stand for 10.5+ hours create rapport with costumers
Maintain professionalism with difficult Teach customer's the value of
customers product
Manage pawns, layaways, and purchases Host events for product
Inventory jewelry and merchandise Approach customers warmly
File documents accurately and efficiently Target customers' needs and
explain the necessity for the product
Viola's Kitchen
Cashier/ Jack of all trades L'eggs, Hanes, Bali, Playtex
09/2012 11/2012 Retail Sales Associate
Operate two POS systems 05/2011 08/2011
Stock product
Greet all customers warmly Restock Merchandise
Ensure cleanliness of facility Inform customers of options
Close and Open Store Help customers make informed decisions
Show products based on customers' needs
Advantage Staffing Keep track of information via technology
Housekeeper Operate POS System
05/2012 09/2012 Suggest additional products that fit
Devise most efficient route for daily tasks customers' needs
Remain flexible to work schedule changes
Greet all Staff members and visitors
Adhere strictly to PPE standards Connextions, Inc / AARP
Prevent security breaches Customer Service Representative
Maintain OSHA standards and qualifications 09/2010 11/2010
Speak with customers and identify needs
Advantage Staffing Identify product features and create custom
Stocker tailored solutions for customers'
03/2012 05/2012 Operate dual monitor system and multiple
Assist customer's in all departments applications in a fast paced call center
Learn store layout and stock placement environment
Tear down and build various displays Input customer data into multiple database
applications
Learn to work with and without a group
Work with and without other employees
Understand customer's needs
Study for and attain Dual Insurance Licenses
Ensure that all product is placed properly and
within
reach
Safely store excess product
Deena R. McGowen
6222 Murray Drive APT B5 Hanahan, South Carolina 29410
843-***-**** *********@********.***
Plex Indoor Sports References
Janitor
10/2009 - 11/2009 Alexis Gordon
Sustain company grounds to clean and MUSC
orderly standards Team Leader
Clean floors and athletic surfaces 96 Jonathan Lucas Street
Clean walls and glass Charleston, SC 29425
Litter removal 843-***-****
Perform routine maintenance activities
Deena Rathbone
Owner
Void Computers, ltd
Viola's Kitchen
Secretary/Dispatch
454 Shipping Lane
11/2009 - 5/2010
Mt. Pleasant
Take inbound service request calls from
customers
Schedule service calls Matt Greene
Dispatch technicians to service calls Owner
Manage invoices and Inventory Void Computers
Order Inventory and process remote Hwy 1 South,
payments Lugoff, SC 29078
Education
8/2005 - 5/2010
Richland Northeast High School
Columbia, South Carolina
Degree: High School Diploma
Language(s):
Spanish - Speak Read Write
French - Speak Read Write
Volunteer Experience
Red Cross Donor
04/2008 Current
May Campus Beautification Day
05/2006 05/2010
Contact this candidate