Customer Service Manager

Location:

Hattiesburg, MS

Posted:

December 23, 2012

Contact this candidate

Resume:

Penny's InformationLocation: Hattiesburg, MSTitle: Contract WorkWilling to Relocate: NoMember Since: 2012-05-15

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PENNY WHITE

@usm.edu

EDUCATION University of Southern Mississippi, MS

Bachelor of Arts, English, May 2004

EXPERIENCE

Self-Employed, MS

Contract Work, November 2010-current

Golden Eagle Storage, MS

Property Manager, June-December 2010

Rented, cleaned and maintained over 300 storage units. Performed all basic tasks pertaining to office management: answering phones, entering all new customer information into system, keeping records, filing, handling all payments (timely and late) and making deposits, and running all scheduled weekly and monthly reports on time for home office, while keeping the inside and outside of my store and property clean at all times. Golden Eagle Storage was actually the first store to become a Budget dealer in thus, as property manager, I held all responsibilty for renting all trucks and equipment, the later transfer of trucks to multiple properties, customer service, and the reporting of necessary maintence and any other issues that arose.

West Chiropractic Clinic, MS

SecretaryChiropractic Assistant, December 2009-April 2010

Performed all basic tasks pertaining to office management: answering phones, scheduling appointements, entering new patient information into our system, filing, keeping all records organized, handling all payments, completing monthly reports, and cleaning the entire clinic. As a chiropractic assistant, I was responsible for learning the purpose and workings of each therapy machine and getting patients on the appropriate therapies to keep our appointments on schedule.

Southern Mississippi Appraisal Group, MS

Administrative Assistant & Office Manager, April 2008-July 2010

Performed all basic tasks pertaining to office management: scheduling appointments for site inventory, responsible for all data entry, keeping records organized, mapping, coding, and filing. Performed some on-site inventory as an assistant. Managed business and personal accounts for my supervisor. This job required daily travel during seasonal peaks.

University of Southern Mississippi, MS

Instructor, August 2006-May 2008

Taught sections of English Composition 101 & 102 and World Literature. Developed syllabi and organized new course material. Worked with students individually and in groups to help them gain a deeper understanding of required and supplementary texts. Tutored students on how to better develop their writing. Each section included between 24-30 students.

University of Southern Mississippi, MS

Graduate Assistant to Dr. Michael Salda, August 2006-May 2008

Critiqued and graded papers in traditional and online environments, tutored students in the improvement of their writing/analytical skills, proctored exams, and performed other tasks assigned as needed.

OUTREACH

Aldersgate Mission, MS

After-School Program Volunteer, Spring 2006

Assisted other coordinators in/of specific age groups, mostly working with ages 12-14-focusing on African-American history.

Forrest County Agricultural High School, Brooklyn, MS

Researcher of Service Learning, Fall 2005 & Spring 2007

Developed and taught an eight-week, writing intensive introduction to poetry unit. Worked with students individually and in groups to help them gain a deeper understanding of poetry s basic elements and the necessary terminology associated with the unit.

SKILLS Microsoft Windows, Word, Excel, PowerPoint, and multiple computer software programs such as Rent Plus, Centershift, and MS . Educated and have excelled in the areas of teaching, classroom management, professional presentations, research, writing, editing, marketing, sales, accounting, customer service, public relations, and social media online networking.

AWARDS National Scholars Honor Society, 2008

Poetry Slam Champion ( MS), 2008

BUSINESS REFERENCES:

Corey Ward Robert Peterson Golden Eagle Storage Southern Mississippi Appraisal Group

District Manager 605 Adeline Street

Gulfort,

901-***-**** 601-***-****

*********@*****.***

Dr. Michael Salda Dr. Kenneth Watson

118 College Drive 1180 College Drive

MS 39406 MS 39406

601-***-**** 601-***-****