Customer Service Administrative Assistant
Resume:
Claire Smith
Email: *********@********.***
Address: **** ******* **
City: Pleasanton
State: CA
Zip: 94588
Country: USA
Phone: 925-***-****
Skill Level: Experienced
Salary Range: $30,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
claire Smith 3484 Windsor Ct, Pleasanton, CA 94588. Tel: 925-***-****. Email: *********@********.***
PERSONAL STATEMENT: Experienced in Administration and Bookkeeping working for over ten years. Has excellent time management and communication skills. Is a critical thinker who is detail orientated. Accustomed to full-time work schedule. Employee of the Year winner for 2005 and 2006.
CAREER OBJECTIVES: I would like to further my career and build on my experience with a progressive and growth orientated company. I would also like to be able to apply my skills within a receptive environment where I would be able to make a positive contribution to the day-to-day continuity of an established work place.
KEY SKILLS: Data Entry Check Processing Payroll Ordering Accounts Receivable Customer Service
EDUCATION: 2005 Present Associate of Arts - Early Childhood Education
Las Positas College, Livermore, CA
WORK EXPERIENCE:
July 2002 KinderCare Learning Centers 3760 Brockton Drive, Pleasanton, CA
Present Bookkeeper/Administrative Assistant/Support Teacher
Customer Relations Contacting customers /payments and collections Customer Service Greeting /follow up contact with prospective Parent Check Processing Preparation and Checking of batches for deposit Account Management Monitoring and adjusting customer accounts Agency Management Billing and Account reconciliation Payroll Checking Time Sheets and entering hours into system Purchasing Entry and reconciliation of weekly and monthly orders. Book Closing Reconciling accounts and closing weekly financials. Filing and Data Archiving Compilation of weekly financials and storage Center Correspondence Typing of memos, notices, letters and Mailing. Teacher Support - Substitute teaching
Feb 1999 - J.B. Gardener British Groceries Tea Room
July 2002 Assistant
Customer Service Assisting customers with enquires and problems Cashier Serving customers, Shutting down cash register at end of day Purchasing Compilation of orders and Stock rotation Product Development Assisting with ideas and making of new menus
Oct 1998 - Walmart
June 1999 Cashier
Customer Service Assisting customers with enquiries and problems Cashier- Checking float for accuracy and serving customers
Aug 1994 - The Bakery
Dec 1996 Bookkeeper
Invoicing Creation of invoices for party contracts Check Processing Compilation and reconciliation of batches for deposit Accounts Payable Checking vendor invoices and making payments Accounts Receivable Collection and monitoring of accounts. Estimating Creating and providing estimates for parties Payroll Collection of timesheets, preparation and distribution of wages Filing and Achieving Compilation of monthly accounts for storage Correspondence Answering mail and addressing enquiries Customer Service Assisting customers with enquiries and problems
Jan 1983 - E.T. Sutherland Sons Plc Jan 1992 Product Development/Quality Control
Recipe Creation Determination, calculation of ingredients and yields Product Creation Collection and Cooking of raw materials Product Testing - Collection of samples after processing for lab testing Product Tasting Setting up taste panel for company management Checking Production - Checking weights and production process Checking Work Areas - Checking that hygiene procedures are present Documentation Maintaining written records of production process Filing Organization of all paperwork under correct file headings
Feb 1981- J.C. Snell Sons Ltd
May 1982 Accounts Clerk
Invoice Reconciliation Checking invoices and collating into batches Data input Input of invoice batches into company database Invoicing Creation of invoices for new sales Switchboard Operation Answering enquiries and processing calls
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