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Customer Service Project Manager

Location:
Bellmore, NY
Posted:
December 22, 2012

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Resume:

Chrisavgi Sourgoutsis

Email: *********@********.***

Address: **** ****** **

City: Bellmore

State: NY

Zip: 11710

Country: USA

Phone: 516-***-****

Skill Level: Management

Salary Range: $80,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

SUMMARY Dynamic, people-oriented professional with background in sales seeks a position in business development or sales

management that demands superlative leadership and management skills.

EXPERIENCE DIRECTOR OF FRANCHISE RELATIONSHIPS

The Senior Financial Center, Rockville Centre, NY January 2009 - July 2011

Head of business development for first-to-market boutique financial franchise. Ranked number one in sales results,

achieving most franchises in the company. Educated franchise partners on best practices for leveraging current

book of business of the Senior Financial Center (SFC). Provided business-to-business customer service and

coaching based on SFC`s proven development strategies. Responsible for all marketing efforts and for prospecting

and managing lead generation systems. Developed and implemented comprehensive five-day franchise training

program and corresponding Franchise Owner`s Manual. Created and managed all social media accounts. Awarded

10% of company shares in recognition of performance and ability to meet and exceed sales goals.

LICENSED REAL ESTATE SALESPERSON

Worbucks Properties & Associates., North Bergen, NJ May 2007 - January 2009

Worked exclusively with buyers and investors as a buyer`s agent and negotiation specialist with focus on foreclosure

and bank-owned properties in New Jersey`s Hudson and Bergen counties. Within six weeks of start, earned back

initial real estate course investment. Exceeded quarterly and annual sales goals of closing six properties during every

three-month period.

CAMPAIGN COORDINATOR

Rudy Giuliani Presidential Committee, New York, NY March 2007 - January 2008

Spearheaded campaign efforts and acted as event coordinator for all fundraising and campaign-related events,

including weekend trips to early primary states of New Hampshire and Iowa. Managed staff for weekly phone banks

at NYC campaign headquarters.

RESTAURANT MANAGER

Mitchell`s Restaurant, Valley Stream, NY June 2006 - June 2008

Responsible for managing Mitchell`s Restaurant, the family business of the Sourgoutsis family, a 150-seat

establishment with a 40 person staff and $2.5 million annual revenue. Prepared weekly payroll, managed budget and

invoices, and acted as liaison between restaurant and distributors. As front-line manager, hired and trained

employees and resolved all customer service queries. Initiated and supervised $300K renovation and remodeling

project. Launched successful delivery campaign, resulting in an 18% increase in weekly revenue.

BUSINESS DEVELOPMENT ASSOCIATE

Deborah`s Kitchen, Jamaica Plain, MA September 2004 - May 2006

In charge of cooking, packaging, selling and marketing product line of spreadable fruit jam. Business support and

organization behind company launch into select Whole Foods stores.

ACTIVITIES SPONSOR

Carnival of Love Charity, New York, NY 2010-Present

BIG SISTER AND COACH

New York, NY 2009-2011

MEMBER

Carnival of Love Charity, Online 2009-2011

INTERN

Massachusetts State Senator, Scott P. Brown, Boston, MA 2003-2004

INTERESTS SINGING, TRAVEL, VOLLEYBALL

EDUCATION HULT INTERNATIONAL BUSINESS SCHOOL, San Francisco, CA - Masters in Business Administration

Member, Hult International Women`s Association, 2010-2012; Project Manager for Samsung Cheil

Industries Project in Shanghai, China, 2011; $12,000 Leadership Scholarship Award recipient.

BOSTON UNIVERSITY, Boston, MA - Double Major, Political Science and Spanish Literature

EL INSTITUTO INTERNACIONAL, Madrid, Spain - Study abroad program through Boston University

LANGUAGES Fluent in Spanish and Greek

CHRISAVGI (CHRIS) SOURGOUTSIS

2588 Garden Street Bellmore, NY 11710 516-***-**** *********@********.***

References available upon request.



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