Manager Management
Resume:
Darlene Boylan
Email: *********@********.***
Address: ** ********* ******
City: Waltham
State: MA
Zip: 02451
Country: USA
Phone: 781-***-****
Skill Level: Management
Salary Range: $65,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Darlene Boylan
38 Hillcrest Street, Waltham, MA 02451
**********@*******.***
An accomplished business manager with leadership skills and an extensive knowledge of operations, marketing and event support. Possesses an affinity towards multiple projects and faster-paced, shifting environments. Resourceful and focused on results. Capable of driving an undertaking from inception to completion with minimal direction and exceptional follow-through. Keen interpersonal skills with a high regard for relationships and service best practices.
UBM TechWeb f/k/a Yankee Group
Program Manager, Events & Media Division
2011-2012
*Program and logistics manager
*Coordinate speaker requests
*Manage sponsorship deliverables with sales, research teams
*Marketing/communications and data mining
*Create, develop, web profiles and event agenda
*Print materials, signage, survey data
*On-site liaison for A/V team, keynote rehearsals, rooms, conference proceedings
*Post-event assessment, forecasting
AMR Research, Inc.
Associate Marketing Manager, Strategic Alliances
2004-2010
*Create and maintain written processes for analyst Speakers Bureau
*Implement product, project plans for co-sponsored web events
*Manage web, podcasted, videotaped speaking engagements
*Build/maintain intranet events page
*Foster alliance relationships for publications, trade organizations
*Obtain and supply negotiated reciprocals for trade partners
*Capture services in reporting database
*Integrate client feedback into survey database
*Secure delegate lists for expansion of community database
*Liaison between management, internal and external client teams
*Calendar event itineraries; coordinate preparatory materials
*Secure supervisory support for off-site events
*Review, interpret, draft client contracts
*Review/approve media for sourcing and public relations
*Assist Production Department with graphics creation
*Assist Marketing Department with forum, sponsorship projects
*Support Events Team for company-sponsored events
*Co-Chair of Corporate Philanthropy Committee
*Recipient of President`s award for excellence
*Recipient of 5-year service award
-- Independent Contractor, Assistant to Corporate Counsel & HR Director:
*Facilitation of office relocation
*Due diligence/discovery/general research
*Intellectual Property inventory
*Corporate spending account audit
*Visa filings/INS renewals
*Proofs of Claim
*Shareholder database management
*Annual Report renewals
*Vendor contract renewals
*Air/hotel comparisons
*Compensation plan updates
*COBRA and Affirmative Action Plan audits
*Monster employment searches
*Reference checks
*Handbook update/assembly/distribution
PartyLite
Independent sales for home demonstrations and charitable events
2004-2007
Hale and Dorr LLP / The HR Department LLC
RMS Secretary I, Specialist (Office Operations Manager)
1998-2003
*Managed facilities and office operations
*Creation of subsidiary human resources division
*Compiled HR forms, procedures and archives
*Liaison between staff, office park management and vendors
*Facilitated staff meetings, outings, networking functions, catering
*Partner and visitor administrative support
*Managed Fleet Center Premium Seating events
*Coordinated orientation and training for new hires
*Design of promotional materials, mailings
*Maintained client and employee databases
*Tech support liaison to IT Department for: telephones, hardware/software, photocopiers, postal/audio-visual
*Assembly of training rooms
*Processed employee expenses and vendor billings
*Managed cash supply
*Special projects
*Recipient of 5-year service award
Software Skills (PC and Mac)
Business Communications: Microsoft Office
Database Management: Marketo, Salesforce
Virtual Event Tools: TalkPoint, WebEx, ON24, ReadyTalk
Graphics: Photoshop, Illustrator, ImageReady, InDesign, Picasa
Web Design & Layout: Dreamweaver, Flash, HTML code, QuarkXPress, WordPress
Social: Linked In, Facebook, MySpace, YouTube; Zoomerang, Last FM
Education:
Clark University CCI, Master Certification
Web Design Specialist
Harvard University Extension School, Course Completion
History of Art I & II (Ancient to Renaissance)
Massachusetts Bay Community College, Associates in Science
Legal Office Management
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