Customer Service Manager

Frederick Malinosky

Email: *********@********.***

Address: ***** ***** ****

City: Waynesboro

State: PA

Zip: 17268

Country: USA

Phone: 717-***-****

Skill Level: Management

Salary Range: $80,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

FREDERICK MALINOSKY

13411 Scott Road, Waynesboro PA 17628 717-***-**** Cell 717-***-**** *********@********.***

OBJECTIVE:

Management career opportunity which utilizes broad logistical experience and provides future growth.

EXPERIENCE:

Save-A-Foods/Supervalu, Inc (Williamsport, MD)

Distribution Center Manager, November 1996 December 2012

Assistant Distribution Center Manager, August 1995 November 1996 Responsible for facility operations of a 330,000 sq ft distribution center servicing 121 grocery stores in the Mid-Atlantic region. Successfully delivered 300 shipments per week of full line grocery store items such as dry grocery, frozen, fresh and packaged meats, produce along with health and beauty aids. Planned annual budgetary commitments, created action plans to achieve and consistently meet goals. Reduced operating costs through revenue generators such as pallet and cardboard sales and later with Zero Waste initiatives. Spearheaded risk management initiatives which eventually brought the OSHA to zero and a record rally of days injury-free. First-handedly coordinated all aspects of human resource department functions from hiring to retention to associate development; provided human resource needs of 110 warehouse associates and 70 drivers in the transportation pool. Oversaw 6 associates who successfully handled $25 million in inventory and quality of said product. Proposed excellent customer service relations with retailers, company internals and vendors through honed communication and follow-through skills. Coordinated successful distribution operations during four major facility renovations.

Supervalu, Inc (Williamsport, MD)

Warehouse Supervisor April 1994 August 1995 Responsible for daily outbound grocery operations to independent retailers in the Mid-Atlantic region. Managed and coordinated shift to shift operations between outbound and inbound operations. Insured that all state and federal regulations were met in regard to receiving, storage and shipping of grocery items. Coordinated product salvage program for facility.

Wetterau/Supervalu, Inc (Portland, ME)

Warehouse ManagerMarch 1991 April 1994

Warehouse Supervisor March 1989 March 1991 Responsible for successful operation of grocery facility servicing independent retailers throughout the New England region. Coordinated efforts to meet all state and federal regulations applicable to the industry. Maintained a positive working relationship with associates in a unionized environment.

MILITARY BACKGROUND:

United States Army (Frankfurt, Germany)

Platoon Sergeant October 1984 March 1989 Lead 30 personnel while possessing a Top Secret clearance with special intelligence access. Skilled German linguist in electronic warfare signal intelligence voice interception and physical security. Operated and maintained electronic/mobile warfare equipment essential to mission completion.

EDUCATION:

Pennsylvania State University (State College, PA)

Graduation: May 1980

Major BA Foreign Service and International Politics

References available upon request

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